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Bracknell Station

Market Street, Bracknell, Berkshire, RG12 1HX

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Access Guide

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Station Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located on Platform 1.
    • The toilet with adaptations has a right hand transfer space.
    • The shared step-free toilet facilities are located on Platform 1.

Parking

  • Car Park View
    • The car park is located to the right of the main station building.
    • The car park is open air/surface.
    • The car park surface consists of concrete.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 235cm (width) x 456cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 128cm.
    • The nearest designated bay is 18m from the entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located to the right of the main station building.
    • There is no dropped kerb from the drop-off point.
  • Public Car Parks View
    • There is a public car park located on Princess Square.
    • The name of the car park is Princess Square Car Park.
    • Designated Blue Badge parking bays are available in the car park.

Entrance

  • This entrance is located on Market Street.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 137cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • The minimum width between the bollards is 180cm.

Ticketing

  • Ticket Office View
    • The ticket office surveyed is located to the right as you enter the station.
    • There is step-free level access to the ticket office.
    • There is step-free level access throughout the ticket office.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • The queue width is at least 150cm and there is no need to turn.
    • There is not a separate wheelchair accessible queue lane.
    • The flooring is shiny.
    • Seating available includes: chairs with armrests and chairs without armrests.
    • The seating is fixed.
    • Lighting levels vary due to the use of large glazed walls.
    • The height of the counter is 94cm.
    • There is not a lowered section at the counter.
    • The counter has windows and patterned/distracting backgrounds.
    • There is a fixed hearing assistance system which is not clearly signed.
    • The hearing assistance system was tested and working at the time of the survey.
  • Self-Service Ticket Machines View
    • The height of the touchscreen display ranges from 103cm to 130cm from the floor.

Barriers (Ticket Office)

  • The ticket barrier opening width is 61cm.
  • The wider ticket barrier opening width is 107cm.
  • There are fixed ticket readers.
  • The ticket slot heights for the barriers are 90cm (insert ticket) and 102cm (remove ticket) from the floor.
  • The contactless card reader height is 98cm from the floor.
  • The scanner height is 80cm from the floor.
  • All ticket barriers are similar in height.
  • Assistance is available at the ticket barrier.

Platforms (1 and 2)

  • There are 2 platforms at this station.
  • The following platforms have step-free level access: Platforms 1 and 2.
  • The following platforms have step-free level access via lift: Platforms 1 and 2.
  • All platforms have tactile markings along the platform edge.
  • All platforms have clear markings along the platform edge.
  • Announcements on platforms are audio and visual.
  • There are fixed hearing assistance systems on all platforms.
  • All platforms have help points.
  • All platforms have seating.
  • Seating available on the platforms includes: chairs with armrests and benches.
  • Access to the train is via a portable ramp.

Toilet with Adaptations (Platform 1 - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located on Platform 1.
    • The distance from the entrance is 15m.
    • The most accessible route to the toilet has step-free level access and narrow openings.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 79cm.
    • The door has a locking handle (with a RADAR key to access).
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a low visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 153cm (width) x 340cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 91cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 46cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 94cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 108cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 90cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a medium visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade, and unshaded light sources.

Lift (Platform 1)

  • The lift surveyed is located at the end of Platform 1.
  • The distance from the main entrance is 22m.
  • The most accessible route to the lift has step-free level access.
  • The footbridge and Platform 1 are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 106cm.
  • The internal dimensions of the lift are 155cm (width) x 165cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • Some of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There are other lifts available at this location which are of a similar size.

Stairs (Platform 2 - Footbridge)

  • The stairs surveyed are located in the middle of Platform 2.
  • The footbridge and platforms can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The steps have tactile markings at the top and bottom.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • There is an identical staircase between the footbridge and Platform 1.