You are on Overview. Skip to the next section.

Overview

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• About View
  • This is a water park with multiple facilities available.
  • Facilities available in the venue include: swimming pools, slides, a spa, a restaurant, lockers, a shop, toilets with adaptations, accessible and standard changing rooms, and baby change facilities.
  • View information on opening times
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • The nearest parking is located at the front of the water park.
  • View information on Coral Reef Car Park (opens new tab) .
  • The nearest train station is Bracknell.
  • The nearest bus station is Bracknell Bus Station.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free access via slope at the most accessible entrance.
  • There is step-free level access throughout the majority of areas, this may include the use of a lift.
  • The following areas have step-free access via ramps or slopes: areas around the poolside (via portable ramp), and the Coral Spa.
  • The following areas have stepped access: areas around the poolside, overcome by using the portable ramp.
  • Access throughout may include manual doors, automatic doors and narrow walkways.
  • The ground floor and first floor can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is no hearing assistance system.
  • You can borrow or hire the following equipment: a manual wheelchair.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • Toilets with adaptations are located in the shop and in the changing village by the pool.
  • The transfer space varies between left and right in the toilets with adaptations.
  • Ambulant toilet facilities are located in the changing village and in the Coral Spa.
  • The male and female step-free toilet facilities are located in the Coral Spa, the shop and the changing village by the pool.
• Changing Places and Changing Facilities View
  • The changing facilities which have adaptations are located in the changing village by the pool.
  • Standard changing facilities are located in the changing village by the pool.
  • Parent and baby changing facilities are located in the family sized changing rooms and changing village toilets.
• Washroom and Shower Facilities View
  • The shower facilities which have adaptations are located in the Coral Spa and at poolside.
  • Standard shower facilities are located in the Coral Spa and at poolside.

You are on Parking. Skip to the next section.

Parking

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• Car Park View
  • The car park is located at the front of the building.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 4 designated Blue Badge parking bays available.
  • The Blue Badge bays are signposted and have markings which are faded.
  • The surveyed Blue Badge parking bay dimensions are 235cm (width) x 460cm (depth).
  • There is a marked zone to both sides but not at the rear.
  • The width of the marked zone is 100cm.
  • The nearest designated bay is 14m from the entrance.
  • The most accessible route from the Blue Badge parking has slight ramps or slopes, uneven surfaces and bollards.
  • There is no dropped kerb from the designated Blue Badge parking.
• Charges and Restrictions View
  • This car park is for visitors and Blue Badge holders only.
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • Clearly presented parking signs are available.
  • Payment machines are located throughout the car park.
  • There is not a payment machine with controls at a suitable height for a wheelchair user.
  • There is not a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
  • View information on parking policies/charges (opens new tab).
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Entrance (Main Entrance). Skip to the next section.

Entrance (Main Entrance)

• This entrance is located on the right side of the main building.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via slope at the entrance.
• The slope has a slight gradient.
• There are double automatic doors at this entrance.
• The doors open by sliding.
• The width of the opening is 152cm.
• There is a small lip on the threshold of the opening.
• The doors have a low visual contrast.
• The minimum width between the fixed barriers is 123cm.

You are on Reception (Main Reception). Skip to the next section.

Reception (Main Reception)

• The reception is located ahead and to the right as you enter.
• The distance from the entrance is 8m.
• The most accessible route to reception has narrow walkways.
• There is step-free level access to reception.
• The height of the reception desk is 80cm.
• There is not a lowered section at the desk.
• The reception has patterned/distracting backgrounds.
• There is not a hearing assistance system.
• There may be background noise in this area.
• The flooring is shiny.
• Lighting levels vary due to the size of the space.
• The tables are fixed.
• There are security barriers which open automatically.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located in the far left corner of the shop.
• The distance from the entrance is 10m.
• The most accessible route to the lift has step-free level access.
• The ground floor and first floor are accessed by this lift.
• The lift door has a low visual contrast.
• The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a high visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 89cm.
• The internal dimensions of the lift are 105cm (width) x 140cm (depth).
• The internal lift control buttons have tactile markings and a high visual contrast.
• The majority of the internal controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Stairs. Skip to the next section.

Stairs

• The stairs surveyed are located to the left as you enter the building, in the shop.
• The ground floor and first floor can be accessed by these stairs.
• There are 16 steps between floors.
• The steps have low visual contrast markings and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Eating and Drinking (The Reef Restaurant). Skip to the next section.

Eating and Drinking (The Reef Restaurant)

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• Location and Access View
  • The Reef Restaurant is located to the left as you enter the main entrance and up either the stairs or the lift. It is then directly ahead of you.
  • The most accessible route has step-free level access, a lift and manual doors.
  • There is step-free level access into this area.
  • There are double manual doors with a high visual contrast.
  • The doors open towards you.
  • The width of the opening is 154cm.
• Service View
  • This area has a buffet counter, staff who can provide assistance with ordering and numerous seating options.
  • Full table service is not available.
  • Menus are wall-mounted.
  • The following are available: drinking straws, takeaway cups and takeaway cutlery.
  • There is not a hearing assistance system.
  • Customers are to discuss any allergy requirements with the chef at the buffet counter as these can vary on a day-to-day basis.
• Order and Payment View
  • The buffet counter was surveyed.
  • The counter is located at the far end of the restaurant.
  • There is step-free level access to the counter.
  • The height of the counter is 90cm.
  • There is not a lowered section at the counter.
  • The counter has a television, glazed screens and patterned/distracting backgrounds.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor visual contrast varies between low and high.
  • Seating available in this area includes: chairs without armrests, sofas and high stools.
  • Furniture available in this area includes: tables and high tables.
  • Some tables are fixed.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • There may be background noise in this area.
  • Lighting levels vary due to the size of the space.

You are on Changing Area (Changing Village). Skip to the next section.

Changing Area (Changing Village)

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• Changing Area View
  • The shared changing area was surveyed.
  • The changing area is located ahead after the reception and shop.
  • The distance from the main entrance is 20m.
  • The most accessible route to the changing area has step-free level access and narrow walkways.
  • There is step-free level access into the changing area.
  • The door opens outwards automatically and has a high visual contrast.
  • The width of the door opening is 160cm.
  • Internally the door has a high visual contrast.
  • Facilities in this area include: changing cubicles, toilets, showers, a changing bench, baby change facilities and lockers.
  • There are lockers at a suitable height for a wheelchair user.
  • The height of the baby change facility when in use is 94cm.
  • Lighting levels vary due to the size of the space.
• Toilet Facilities View
  • There is step-free level access to the toilet facilities.
  • There are ambulant toilet facilities available.
  • The ambulant cubicle has differing rail configurations.
  • There is a wash basin, a wall mounted soap dispenser, a baby changing table and a hand dryer available.
  • The wash basin has a lever mixer tap.
• Shower Facilities View
  • There is step-free access via slope to the shower facilities.
  • There is an adjustable shower head which can also be detached.
  • The shower controls are lever mixer.
  • There is a flip-down shower seat.
  • There are dropdown rails for the shower.

You are on Toilet with Adaptations (Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located to the right as you enter the changing village.
  • The distance from the main entrance is 17m.
  • The most accessible route to the toilet has step-free level access, automatic doors and narrow walkways.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 81cm.
  • The door has a locking handle (with a RADAR key to access).
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 160cm (width) x 191cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 100cm (from the side of the toilet pan).
  • There is a spatula flush on the non-transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 104cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 69cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 87cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a medium visual contrast.
  • The hand dryer is 100cm from the floor.
  • There is a pull cord emergency alarm but it was tied up at the time of the survey.
  • There is a full length mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin.
  • There are no coat hooks.
  • The walls and floor have a high visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade, and unshaded light sources.

You are on Changing Room with Adaptations. Skip to the next section.

Changing Room with Adaptations

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• Location and Access View
  • The changing room surveyed is located ahead and to the right as you enter the changing village.
  • The distance from the main entrance is 22m.
  • The most accessible route to the changing room has step-free level access, automatic doors and narrow walkways.
  • There is step-free level access into the changing room.
  • There is written text signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 83cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • Facilities available in the changing room include: a changing table/bench, a portable hoist and a dry seat for changing.
  • The dimensions of the changing room are 275cm (width) x 432cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not a soap dispenser.
  • There is not a towel dispenser.
  • There is not a hand dryer.
  • There is no emergency alarm.
  • There is no mirror.
  • There is no shelf.
  • The changing room has a pedal bin.
  • There are no coat hooks.
  • The walls and floor have a low visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Pool. Skip to the next section.

Pool

• This is an indoor swimming pool with waterslides.
• There is step-free level access throughout the majority of areas.
• The following areas have step-free access via ramps or slopes: areas around the poolside (via portable ramp).
• The following areas have stepped access: areas around the poolside, overcome by using the portable ramp.
• Access throughout this area may include slippery surfaces and narrow walkways.
• The flooring is shiny.
• Seating available around the pool includes: chairs with armrests.
• There is not an emergency alarm at poolside.
• Lighting levels vary due to the size of the space.
• Access into the water is via steps.
• There are 9 steps with handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of the steps throughout its length.
• The steps are clearly marked.
• The pool is staffed at all times.
• The following adaptations are available for disabled people: hydraulic hoist, manual hoist and wet side chair.
• Additional facilities include: a children's pool.

You are on Lift (Poolside). Skip to the next section.

Lift (Poolside)

• The lift surveyed is located next to the pool on the café side.
• This lift is a platform lift.
• The distance from the entrance is 28m.
• The most accessible route to the lift has step-free level access, automatic doors and narrow walkways.
• The lift door has a low visual contrast.
• The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a high visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 84cm.
• The internal dimensions of the lift are 108cm (width) x 140cm (depth).
• The internal lift control buttons have tactile markings and a high visual contrast.
• None of the internal lift controls are at a suitable height for a wheelchair user.
• The lift is slow moving and the button needs to be pressed constantly when in use.
• Internally the lift has: a separate door to exit.
• Lighting levels were even at the time of the survey.

You are on Spa Facilities (Coral Spa). Skip to the next section.

Spa Facilities (Coral Spa)

• The spa is located to the rear of the building, ahead as you enter the pool and changing village area.
• Facilities available include; a swimming pool, a hot tub, a steam room and saunas.

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• Sauna View
  • The sauna surveyed is located ahead and to the right as you enter the spa.
  • The most accessible route to the sauna has a steep ramp or slope and narrow walkways.
  • There is written text signage on or near the door.
  • There is stepped access into the sauna.
  • There is 1 step with no handrails.
  • The step is unmarked.
  • The height of the step is not between 15cm and 18cm.
  • The height of the highest step is 5cm.
  • The Finnish Sauna was surveyed.
    There are two other saunas in the spa, both with stepped access and no 150cm x 150cm turning space.
  • There is a single manual door with a low visual contrast.
  • The door opens towards you.
  • The width of the opening is 60cm.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a push button emergency alarm.
• Steam Room View
  • The steam room surveyed is located ahead as you enter the spa.
  • The most accessible route to the steam room has a steep ramp or slope and narrow walkways.
  • There is written text signage on or near the door.
  • There is step-free level access into the steam room.
  • There is a single manual door with a high visual contrast.
  • The door opens towards you.
  • The width of the opening is 86cm.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is no emergency alarm.
  • There are steps to the right of the steam room entrance that lead to a further area.

You are on Reception (Coral Spa Reception). Skip to the next section.

Reception (Coral Spa Reception)

• The reception is located ahead and to the end of the changing village and then to the left as you enter the Coral Spa.
• The distance from the entrance is 45m.
• The most accessible route to reception has manual doors, automatic doors and narrow walkways.
• There is step-free level access to reception.
• The height of the reception desk is 113cm.
• There is a lowered section at the desk.
• The height of the lowered section is 74cm.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this area.
• The flooring is shiny.
• Lighting levels vary due to the size of the space.
• There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: armchairs and sofas.
• Furniture available in this area includes: tables and coffee tables.

You are on Pool (Coral Spa). Skip to the next section.

Pool (Coral Spa)

• This is an indoor relaxation pool.
• There is step-free level access throughout the majority of areas.
• The following areas have step-free access via ramps or slopes: the pool.
• Access throughout this area may include uneven surfaces, slippery surfaces and narrow walkways.
• The flooring is shiny.
• Seating available around the pool includes: chairs with armrests and sun loungers.
• Some seating is fixed.
• There is an emergency alarm at poolside.
• Lighting levels vary due to the size of the space.
• Lighting levels are adjustable.
• Access into the water is via steps.
• There are 10 steps with a handrail on the left going down.
• The handrail is easy to grip.
• The handrail does not cover the flight of the steps throughout its length.
• The steps are clearly marked.
• The pool is staffed at all times.
• The following adaptations are available for disabled people: hydraulic hoist, manual hoist and wet side chair.
• Additional facilities include: a jacuzzi and poolside showers.

You are on Shop. Skip to the next section.

Shop

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• Getting Around View
  • There is step-free level access throughout all areas.
  • Access throughout may include narrow walkways.
  • The majority of main aisle widths are over 180cm.
  • The majority of product aisle widths are over 180cm.
  • There are entry and exit barriers throughout the shop which have a minimum width of 90cm.
  • The flooring is shiny.
  • The visual contrast between the shelving and floor varies between low and high.
  • There may be background noise.
  • Signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is not consistent throughout.
  • Lighting levels vary due to the size of the space.
  • The checkout area is located ahead and to the left as you enter the shop.
  • There is step-free level access to the checkout area.
  • The venue has a payment counter.
• Payment Counter View
  • The counter surveyed was the payment counter.
  • Signage is not provided for the counter.
  • The queue width is at least 150cm and there is no need to turn.
  • The payment counter has patterned/distracting backgrounds.
  • The height of the payment counter is 91cm.
  • There is not a lowered section at the counter.
  • The card payment machine is portable.
  • There is not a hearing assistance system.
  • Lighting levels vary due to the size of the space.

You are on Toilet with Adaptations (Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located to the left side of the shop.
  • The distance from the main entrance is 15m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 78cm.
  • The door has a locking handle (with a RADAR key to access).
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 114cm (width) x 230cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 63cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 49cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 99cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 73cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 90cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 83cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The cubicle has a nappy/incontinence items bin.
  • There are no coat hooks.
  • The walls and floor have a high visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade, and unshaded light sources.

You are on Exit. Skip to the next section.

Exit

• The exit area is clearly signed.
• There is step-free level access at the exit.
• There are double automatic doors at this exit.
• The doors open by sliding.
• The width of the opening is 115cm.
• The doors have a high visual contrast.