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Downshire Golf Complex

Easthampstead Park, Wokingham, RG40 3DH

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Access Guide

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Overview

  • About View
    • Facilities available in the venue include: a pro-shop, a driving range and a club bar/restaurant.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • The Pro-Shop entrance has step-free level access.
    • The Club House entrance has step-free access via a slight ramp.
    • There is step-free level access throughout the majority of areas.
    • The following areas have step-free access via ramps or slopes: the internal corridor between the Pro-Shop and the Club House.
    • The following areas have stepped access: the farthest areas of the driving range.
    • Access throughout may include uneven surfaces, doors permanently held open and automatic doors.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: Wi-Fi.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located to the left through the Club House entrance and through the double doors.
    • The toilet with adaptations has a right hand transfer space.
    • The male and female step-free standard toilet facilities are located on the corridor between the Club House and the Pro-Shop.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located to the left through the Club House entrance and through the double doors, within the toilet with adaptations.
  • Washroom and Shower Facilities View
    • Standard shower facilities are located on the corridor between the Club House and the Pro-Shop.

Parking

  • Car Park View
    • The car park is located off West Road in front of the Golf Complex.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays have faded markings.
    • The surveyed Blue Badge parking bay dimensions are 250cm (width) x 480cm (depth).
    • The hatched/marked zones vary between bays.
    • The width of the marked zone is 120cm.
    • The nearest designated bay is 14m from the Club House entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope, uneven surfaces and bollards.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • Parking is free for all users.
    • Parking is free for Blue Badge holders.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (The Club House Entrance)

  • This entrance is located to the left of the car park.
  • The approach to the entrance has uneven surfaces and bollards.
  • The entrance area is not clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is between 75cm and 150cm wide with a handrail on the left going up.
  • The ramp bypasses the steps.
  • There are 3 steps with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 16cm.
  • The depth of the steps is not between 30cm and 45cm.
  • There are double automatic doors at this entrance.
  • The doors open towards you.
  • There is a push pad at a height of 75cm.
  • The width of the opening is 172cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.
  • There is a push pad or push button to exit at a height of 85cm.
  • There is step-free level access as you enter.

Entrance (Pro Shop and Driving Range Entrance)

  • This entrance is located to the left of the Club House.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open towards you.
  • There is a push pad at a height of 75cm.
  • The width of the opening is 170cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.
  • There is a push pad or push button to exit at a height of 90cm.
  • There is a second set of double manual doors.
  • The second set of doors are permanently held open.
  • The width of the opening is 157cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a high visual contrast.
  • The minimum width between the bollards is 146cm.
  • There is step-free level access as you enter.

Getting Around

  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps or slopes: the internal corridor between the Pro-Shop and the Club House.
  • The following areas have stepped access: the farthest areas of the driving range.
  • Access throughout may include uneven surfaces, doors permanently held open and automatic doors.
  • There is a high visual contrast between the walls and floor in all areas.
  • Some of the walls have a reflective finish.
  • There is background noise in some areas of the venue.
  • Wayfinding signage is provided.
  • Some signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is not consistent throughout.
  • Seating available in the walkways includes: chairs without armrests and armchairs.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Eating and Drinking (Club House)

  • Location and Access View
    • The Bar/Restaurant is located in the main Club House.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Service View
    • This area has a bar where food and drink can be ordered, a self service counter, staff who can provide assistance with ordering and numerous seating options.
    • Full table service is available on request only.
    • Menus are handheld and available on a board.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The bar was surveyed.
    • There is step-free level access to the counter.
    • The height of the counter is 104cm.
    • There is not a lowered section at the counter.
    • The counter has mirrors and patterned/distracting backgrounds.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs without armrests, armchairs and high stools.
    • Furniture available in this area includes: tables, coffee tables and high tables.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area which varies depending on the time of day.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Seating Area (Outside Seating Area)

  • Location and Access View
    • The outside eating and drinking areas are at the front and side of the Club House.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Seating Area View
    • Some of the seating area is covered.
    • There is step-free level access throughout the majority of areas.
    • The following areas have step-free access via ramps or slopes: the lower level seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Seating available in this area includes: chairs with armrests and benches.
    • Furniture available in this area includes: tables and picnic tables.
    • Some chairs and tables are fixed.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is no (or very little) background noise in this area.

Shop (Pro Shop)

  • Getting Around View
    • There is step-free level access throughout all areas.
    • The majority of main aisle widths are between 120cm - 150cm.
    • The majority of product aisle widths are between 120cm - 150cm.
    • There is a high visual contrast between the shelving and floor throughout this area.
    • There is no (or very little) background noise.
    • Signage is provided.
    • Some signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey.
    • The checkout area is located to the right as you enter the shop.
    • There is step-free level access to the checkout area.
    • The venue has a payment counter.
  • Payment Counter View
    • Signage is not provided for the counter.
    • The payment counter has patterned/distracting backgrounds.
    • The height of the payment counter is 122cm.
    • There is not a lowered section at the counter.
    • The card payment machine is portable.
    • There is not a hearing assistance system.
    • Lighting levels were even at the time of the survey.

Area (Driving Range)

  • The Driving Range entrance is located in the Pro-Shop.
  • There is written text signage on or near the door.
  • There is step-free level access into this area.
  • There are double automatic doors with a high visual contrast.
  • The doors open towards you.
  • The width of the opening is 127cm.
  • There is a push pad or push button to exit at a height of 83cm.
  • The following areas have stepped access: some of the driving ranges have 2 or more steps.
  • Access throughout the area may include uneven surfaces.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: benches.
  • Furniture available in this area includes: high tables.
  • The seating and tables are fixed.
  • The surface heights are not suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There may be background noise in this area.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Changing Area

  • Changing Area View
    • The male changing area was surveyed.
    • The changing area is located on the corridor between the Club House and the Pro-Shop.
    • The distance from the Pro-Shop entrance is 8m.
    • The most accessible route to the changing area has a very easy slope.
    • There is step-free level access into the changing area.
    • The door opens inwards and has a high visual contrast.
    • The door is easy to open.
    • The width of the door opening is 74cm.
    • Internally the door has a high visual contrast.
    • Facilities in this area include: toilets, showers and a changing bench.
    • Lighting levels were even at the time of the survey.
  • Toilet Facilities View
    • There is step-free level access to the toilet facilities.
    • There are no ambulant toilet facilities available.
    • There is a wash basin, a wall mounted soap dispenser and a hand dryer available.
    • The wash basin has a twist/turn tap.
  • Shower Facilities View
    • There is stepped access to the shower facilities.
    • There is a fixed height shower head.
    • The shower controls are twist turn mixer.
    • There is no shower seat.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the left through the Club House entrance and through the double doors.
    • The distance from the Club House entrance is 11m.
    • The most accessible route to the toilet has step-free level access and automatic doors.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The door is easy to open.
    • The width of the door opening is 85cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 145cm (width) x 204cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 82cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 44cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 118cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 75cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the right as you face the wash basin.
    • The wash basin grab rail has a low visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 84cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium visual contrast.
    • The hand dryer is 88cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin, a sanitary bin and a pedal bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 90cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were low at the time of the survey.