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Forget Me Knot

9 Wildridings Square, Bracknell, Berkshire, RG12 7SJ

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Access Guide

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Opening Times

  • Monday 10:00 - 15:00.
  • Tuesday 10:00 - 15:00.
  • Wednesday Closed.
  • Thursday 10:00 - 15:00.
  • Friday 10:00 - 15:00.
  • Saturday 10:00 - 15:00.
  • Sunday Closed.

Location

  • The venue is in a pedestrian area.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Bracknell.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Wildridings Square Shopping Centre Car Park.
    • The car park is located in front of Wildridings Square and accessed from Deepdale.
    • There is a/are Blue Badge parking bay(s) available within the car park.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located from Wildridings Square Shopping Centre.
    • There is ramped/sloped access at this entrance.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 76cm (2ft 6in).
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 135cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Counter

  • The counter is 5m (5yd 1ft) from the entrance.
  • There is level access to the counter from the entrance.
  • There is sufficient space to write or sign documents on the counter.
  • The height of the counter is 90cm (2ft 11in).
  • There is a lowered section.
  • The height of the lowered section of the counter is 75cm.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is not signed.
  • Staff are trained to use the system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 19/07/2021.
  • The hearing assistance system was working at the time of testing.
  • Lighting levels are good.

Inside Access

  • There is level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are good.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial, written text and dementia friendly signage on or near the toilet door.
    • This accessible toilet is approximately 14m (15yd 11in) from the main entrance.
    • The accessible toilet is located at the rear of the venue.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 188cm x 277cm (6ft 2in x 9ft 1in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 76cm (2ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and waste paper pedal bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 123cm (4ft).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 104cm (3ft 5in).
    • There is not a toilet roll holder.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 86cm (2ft 10in).
  • Comments View
    • The mirror can be covered with a blind for customers with dementia.

Standard Toilet(s)

Additional Info

  • A bowl of water can be provided for an assistance dog.