Access Guide
Overview
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About
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- This is a clothes retail store.
- Facilities available in the venue include: a fitting room with adaptations, standard fitting rooms.
- View information on opening times
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Parking and Public Transport
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- The venue shares a car park which has Blue Badge parking available.
- There is a public car park nearby.
- The name of the nearest car park is The Avenue Multi-storey Car Park.
- View information on The Avenue Multi-storey Car Park (opens new tab) .
- The nearest train station is Bracknell.
- The nearest bus station is Bracknell Bus Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include narrow aisles.
- There are no toilet facilities.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- The car park type is multi storey.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 10+ Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 370cm x 455cm (12ft 2in x 14ft 11in).
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are uneven surfaces.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does have a height restriction barrier.
- The maximum height is 200cm (6ft 7in).
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- There are 68 blue badge bays in total. They are located as follows:
- Lower Ground Level – 16 bays
- Ground Level – 16 bays
- Level 1 – 8 bays
- Level 2 – 10 bays
- Level 3 – 10 bays
- Level 4 – 8 bays
- There are payment machines located on all levels of the car park.
Entrance
- This entrance is located on The Avenue.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double manual doors at this entrance.
- The doors are permanently held open.
- The width of the opening is 195cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
Shop
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Getting Around
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- There is step-free level access throughout all areas.
- Access throughout may include narrow aisles (less than 120cm).
- The majority of main aisle widths are between 150cm - 180cm.
- The majority of product aisle widths are under 120cm.
- The flooring is shiny.
- There is a low visual contrast between the shelving and floor in the majority of walkways.
- Some of the walls have a reflective finish.
- There is background noise.
- Signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels vary due to the size of the space.
- The checkout area is located ahead and to the right as you enter.
- There is step-free level access to the checkout area.
- The venue has a payment counter.
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Payment Counter
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- The counter surveyed was the payment counter.
- Signage is not provided for the counter.
- The queue width is at least 150cm and there is no need to turn.
- The height of the payment counter is 101cm.
- There is not a lowered section at the counter.
- The card payment machine is portable.
- There is not a hearing assistance system.
- Lighting levels vary due to the size of the space.
Fitting Room with Adaptations
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Location and Access
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- The fitting room surveyed is located at the far end of the store.
- The fitting room surveyed is for any gender.
- The distance from the entrance is 22m.
- The most accessible route to the fitting room has step-free level access.
- There is step-free level access into the fitting room.
- There is no signage for the fitting room.
- The width of the opening is 105cm.
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Dimensions and Features
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- The dimensions of the fitting room are 185cm (width) x 242cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There are grab rails and a dropdown rail available.
- The grab rails have a high visual contrast.
- The dropdown rail has a high visual contrast.
- There is a wall mounted chair available.
- The seat/chair is 47cm from the floor.
- There is no assistance bell.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There are multiple coat hooks.
- The coat hooks are 150cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
