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Matalan

The Lexicon, 32 Braccan Walk, Bracknell, RG12 1BE

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Access Guide

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Overview

Entrance

  • This entrance is located on Braccan Walk in the Lexicon shopping centre.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 195cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is step-free level access via lift as you enter.
  • The lift bypasses the steps.

Shop

  • Getting Around View
    • There is step-free level access throughout all areas, this may include the use of a lift.
    • The majority of main aisle widths are over 180cm.
    • The majority of product aisle widths are between 120cm - 150cm.
    • Some aisles are obstructed by low display shelves and pedestals.
    • There is a low visual contrast between the shelving and floor throughout this area.
    • Some of the columns in the venue have a reflective finish.
    • There may be background noise.
    • Signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • The colour, design and typeface of signs is consistent throughout.
    • Customers can obtain online items from the checkout counter, towards the back of the store.
    • Lighting levels vary due to the size of the space.
    • The checkout area is located towards the back of the store, on the left.
    • There is step-free level access to the checkout area.
    • The venue has a payment counter.
  • Payment Counter View
    • The counter surveyed was counter 4.
    • Signage is provided for the counter.
    • Signage is not clearly visible.
    • The queue width is at least 150cm and there is no need to turn.
    • The payment counter has glazed screens and patterned/distracting backgrounds.
    • The height of the payment counter is 91cm.
    • There is not a lowered section at the counter.
    • The card payment machine is at a fixed height.
    • The card payment machine is at a height of 112cm.
    • There is not a hearing assistance system.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Lift

  • The lift surveyed is located ahead from the entrance.
  • The distance from the entrance is 7m.
  • The most accessible route to the lift has step-free level access.
  • The ground floor and first floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a low visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 90cm.
  • The internal dimensions of the lift are 118cm (width) x 208cm (depth).
  • The internal lift control buttons have tactile markings and a low visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a separate door to exit and a visual floor indicator.
  • Lighting levels were even at the time of the survey.

Stairs

  • The stairs surveyed are located just inside the main entrance, to the right of the lift.
  • The ground floor and first floor can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps have some clear markings and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.

Fitting Room with Adaptations

  • Location and Access View
    • The fitting room surveyed is located on the first floor.
    • The fitting room surveyed is for any gender.
    • The distance from the lift is 20m.
    • The most accessible route to the fitting room has step-free level access.
    • There is step-free level access into the fitting room.
    • There is pictorial and written text signage for the fitting room.
    • The door opens outwards and has a high visual contrast.
    • The door is easy to open.
    • The width of the opening is 88cm.
    • Internally the door has a high visual contrast.
    • There is a sliding bolt lock.
  • Dimensions and Features View
    • The dimensions of the fitting room are 154cm (width) x 210cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • Wall mounted grab rails are available.
    • The grab rails have a high visual contrast.
    • The dropdown rails have a high visual contrast.
    • There is a wall mounted chair available.
    • The seat/chair is 45cm from the floor.
    • There is no assistance bell.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There are multiple coat hooks.
    • The coat hooks are 120cm and 170cm from the floor.
    • The walls and floor have a low visual contrast.
    • Lighting levels were even at the time of the survey.