Access Guide
Overview
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About
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- Services available in the venue include: Newsagent, Post Office, Travel services, Bill Payment, Passport checks.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is Princess Square Car Park.
- View information on Princess Square Car Park (opens new tab) .
- The nearest train station is Bracknell.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout.
- There are no toilet facilities.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Related Access Guides View
Parking
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Public Car Parks
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- There is a public car park located on The Ring.
- The name of the car park is Princess Square Car Park.
- Designated Blue Badge parking bays are available in the car park.
Entrance (Post Office Entrance)
- This entrance is located on the ground floor of Princess Square in the Lexicon shopping Centre.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There are double automatic doors at this entrance.
- The doors are permanently held open.
- The width of the opening is 210cm.
- The doors have a low visual contrast.
- The minimum width between the security barriers is 95cm.
Shop (Newsagent)
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Getting Around
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- There is step-free level access throughout all areas.
- The majority of main aisle widths are between 120cm - 150cm.
- The majority of product aisle widths are between 120cm - 150cm.
- Some aisles are obstructed by product bins and table displays.
- Some flooring is shiny.
- There is a high visual contrast between the shelving and floor throughout this area.
- There is no (or very little) background noise.
- Signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is not consistent throughout.
- Lighting levels were low at the time of the survey.
- The checkout area is located to the right of the Post Office entrance.
- There is step-free level access to the checkout area.
- The venue has a payment counter and self-serve touchscreens.
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Payment Counter
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- The counter surveyed was the right hand side staffed till.
- Signage is not provided for the counter.
- The payment counter has patterned/distracting backgrounds.
- The height of the payment counter is 102cm.
- There is not a lowered section at the counter.
- The card payment machine is at a fixed height.
- The card payment machine is at a height of 112cm.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested, however it was not working at the time of the survey.
- Lighting levels were even at the time of the survey.
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Self-Service Touchscreens
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- The self-service touchscreen surveyed was on the left hand side of the checkouts.
- The self-service touchscreens have the following accessibility features: a call for assistance button.
- The height of the loading area is 50cm.
- The height of the self-serve touchscreen display ranges from 116cm to 140cm from the floor.
- The height of the scanner is 90cm.
- The height of the packing area is 50cm.
- The cash payment machine is at a height of 80cm.
- The card payment machine is at a fixed height.
- The card payment machine is at a height of 100cm.
- Assistance is available at the self-serve checkouts.
- The width of the exit barrier opening is (cm).
Area (Post Office)
- The Post Office is situated at the rear of the store.
- There is written text signage on or near the door.
- There is step-free level access into this area.
- Services available in this area include: Counter Services, Travel Services, Bill Payment and Passport Checks.
- There is step-free level access throughout the area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs with armrests.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels were even at the time of the survey.
