Access Guide
Overview
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About
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- Services available in the venue include: GP appointments and a nurses station.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Bracknell.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- There is an additional ramped and stepped entrance at the rear of the building.
- There is step-free level access throughout.
- Access throughout may include manual doors and narrow walkways.
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Getting Help and Assistance
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- There is seating available.
- There is a portable hearing assistance system.
- Documents are available in the following formats: Braille (on request) and large print (on request).
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located just beyond reception.
- The toilet with adaptations has a left hand transfer space.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located just beyond reception, within the toilet with adaptations.
Parking
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Car Park
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- The car park is located at the front and rear of the building.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There is 1 designated Blue Badge parking bay available.
- The Blue Badge bay has faded markings.
- The surveyed Blue Badge parking bay dimensions are 229cm (width) x 482cm (depth).
- There is a marked zone to both sides but not at the rear.
- The width of the marked zone is 58cm.
- The nearest designated bay is 12m from the front entrance.
- The most accessible route from the Blue Badge parking has a very easy slope.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- Parking is free for all users.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance (Front Entrance)
- This entrance is located at the front of Waterfield Practice - Ralphs Ride.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There are double automatic doors at this entrance.
- The doors open towards you.
- The width of the opening is 148cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is a push pad or push button to exit at a height of 95cm.
- There is step-free level access as you enter.
Getting Around
- There is step-free level access throughout all areas.
- Access throughout may include manual doors, doors permanently held open and narrow walkways.
- There is a high visual contrast between the walls and floor in all areas.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs with armrests.
- Lighting levels were even at the time of the survey.
Reception
- The reception is located to the right as you enter the Waterfield Practice - Ralphs Ride.
- The distance from the entrance is 5m.
- There is step-free level access to the reception.
- The height of the reception desk is 115cm.
- There is a lowered section at the desk.
- The height of the lowered section is 73cm.
- The reception has glazed screens.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system was tested, however it was not working at the time of the survey.
- The height of the touchscreen display ranges from 110cm to 140cm from the floor.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests.
Consultation / Medical Room (Consulting Room 2)
- There are 8 consultation/medical rooms available.
- The room surveyed was; Consulting Room 2.
- The room is located to the left of reception, on the main corridor.
- The most accessible route to the room has step-free level access.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The door is easy to open.
- The width of the opening is 78cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The treatment table is wall mounted at a fixed height.
- The length of the treatment table is 180cm.
- Seating available in the room includes: chairs with armrests.
- Furniture available in the room includes: tables.
- The tables are fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Consultation / Medical Room (Treatment Room 4 - Practice Nurse)
- There are 8 consultation/medical rooms available.
- The room surveyed was; Treatment Room 4 - Practice Nurse.
- The room is located along the corridor to the right of reception, on the left hand side.
- The most accessible route to the room has step-free level access and manual doors.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The door is easy to open.
- The width of the opening is 78cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 200cm.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The tables are fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located in the corridor to the right of reception, then immediately on the right.
- The distance from the front entrance is 10m.
- The most accessible route to the toilet has step-free level access and manual doors.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 75cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 139cm (width) x 295cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 74cm (from the side of the toilet pan).
- There is a spatula flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 70cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 75cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the left as you face the wash basin.
- The wash basin grab rail has a low visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 102cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 100cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin, a sanitary bin and a clinical waste bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 83cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
