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Bracknell Town Council

Brooke House, High Street, Bracknell, Berkshire, RG12 1LL

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Access Guide

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Opening Times

  • Monday 08:30 - 17:00.
  • Tuesday 08:30 - 17:00.
  • Wednesday 08:30 - 17:00.
  • Thursday 08:30 - 17:00.
  • Friday 08:30 - 16:30.

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Bracknell.
  • The venue is in a pedestrian area.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Bracknell.

Parking

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located along High Street.
    • There is step-free access at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The main automatic door(s) is/are push pad or push button activated.
    • The push pad or push button is 85cm from floor level.
    • The door(s) is/are single width.
    • The width of the door opening is 84cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Inside Access

  • There is not level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are medium.
  • Comments View
    • There is a bell for assistance located to the right from the main entrance (as shown in photograph 3).
    • The height of the bell is 107cm.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G and 1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is a landing.
    • The lighting levels are medium.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are all council offices.
  • Comments View
    • There is a chair lift to overcome the stairs.

Reception

  • The desk/counter is 1m (3ft 3in) from the stairs.
  • There is not level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is not a hearing assistance system.

Accessible Toilet

  • Accessible toilet facilities are not available.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service cannot be requested.
  • Staff are Text Relay aware.