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Martin's Heron Station

Whitton Road, Martin's Heron, Bracknell, Berkshire, RG12 9TZ

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Access Guide

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Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Bracknell.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.

COVID-19 Information

Opening Times (Ticket Office)

  • Monday 05:55 - 13:10..
  • Tuesday 05:55 - 13:10..
  • Wednesday 05:55 - 13:10..
  • Thursday 05:55 - 13:10..
  • Friday 05:55 - 13:10..
  • Saturday 07:25 - 16:55..
  • Sunday 09:00 - 14:00..

Parking

  • The venue does have its own car park.
  • Parking is free for all users.
  • The car park is at the front of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There are 2 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 250cm x 450cm (8ft 2in x 14ft 9in).
  • The nearest designated bay is 30m (33yd) from the main entrance.
  • The furthest designated bay is 34m (37yd) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb / non stepped access from the car park to the venue.
  • The dropped kerb does have tactile paving.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.

Outside Access (Main Entrance)

  • This entrance gives access to platforms 1.
  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 95cm (3ft 1in) wide.

Outside Access (Platform 2 Entrance)

  • This entrance gives access to platforms 2.
  • This information is for the entrance located in High Beech.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are permanently held open.
  • The door opening is 154cm (5ft 1in) wide.

Level Change (Platform 2 Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located beyond the entrance, leading to Platform 2.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.

Reception (Ticket Office)

  • The reception desk is 5m (16ft 5in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk does not have a lowered section.
  • Lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.

Inside Access

  • There is not level access to the service.

Level Change (Footbridge)

  • There are steps to access this area / service.
  • The steps are located leading to and from the bridge between platforms.
  • There is / are 15+ step(s) to the area / service.
  • Lighting levels at the steps are low.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • There is not a standard and / or platform lift to access this service.

Train Station

  • There are generally 1 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • The station is not staffed between 13:00-05:55.
  • There is a ticket office.
  • The ticket office is located immediately beyond the main entrance.
  • The ticket office is 4m (13ft 1in) from the main entrance.
  • The train companies operating from within this station are South West Trains.
  • There is not a taxi rank at the station.
  • There are 2 platform(s) in the station.

Train Station Platform

  • This information is for platform(s) 1.
  • The platform(s) which has/have level access is / are 1.
  • The platform(s) accessed by ramp / slope is / are 2.
  • The platform(s) which can be accessed by using alternative outside access entrances only is / are 2.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.