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Physiotherapy/Occupational Therapy Department

St Luke's Hospital, Little Horton Lane, Bradford, BD5 0NA

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Access Guide

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Getting To The Hospital

Getting Help and Assistance

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located on level 1 of the Horton Wing Building.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01274 365 853.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers do not receive disability awareness / equality training.
  • Hospital staff do receive disability awareness / equality training.
  • Volunteers can be found by the Horton Wing main reception and throughout the corridors of the Horton Wing.
  • No hospital staff receive deaf awareness training.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and different languages on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs, walking frames and crutches.
  • To obtain mobility aids please contact Horton Wing main reception.
  • Interpreters need to be booked in advance where possible.

Hospital Parking (Zone 1 Accessible Parking)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located at the front left of the main Horton Wing Building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 6 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 350cm x 495cm.
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located in front of the path leading to the Horton Wing Main Entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does not have tactile paving.
  • Paying View
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 20m (21yd 2ft) from the Horton Wing Main Entrance.

Getting To (Physiotherapy/Occupational Therapy Department)

  • The Physiotherapy/Occupational Therapy Department is/are located inside Area 2 on level 1 of the Horton Wing.
  • Access to the Physiotherapy/Occupational Therapy Department is via the Horton Wing Main Entrance.
  • Enter via the Horton Wing Main Entrance and go straight ahead. The entrance to the Area 2 - Physiotherapy/Occupational Therapy Department is located on the right.
  • There is step free access to the Physiotherapy/Occupational Therapy Department .
  • The Physiotherapy/Occupational Therapy Department is approximately 18m from the Horton Wing Main Entrance.
  • Wayfinding signage is provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Outside Access (Horton Wing Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the main Horton Wing Building.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 160cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 121cm.
  • Ramp/Slope Details View
    • The ramp/slope is located directly in front of the Horton Wing Main Entrance.
    • The ramp/slope gradient is slight.

Opening Times

  • Monday 08:00 - 16:00.
  • Tuesday 08:00 - 18:00.
  • Wednesday 08:00 - 18:00.
  • Thursday 08:00 - 18:00.
  • Friday 08:00 - 16:00.
  • Saturday Closed.
  • Sunday Closed.

Entrance (Area 2 Entrance - Physiotherapy/Occupational Therapy Department)

  • Entrance Details View
    • This information is for the entrance located on level 1 of the Horton Wing.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is a hand sanitiser but it is not at a convenient height for wheelchair users.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 156cm.

Reception (Physiotherapy/Occupational Therapy Department)

  • Reception View
    • The reception point is located on the left as you enter the Physiotherapy/Occupational Therapy Department.
    • The reception point is approximately 11m (12yd 1in) from the Area 2 - Physiotherapy/Occupational Therapy Department entrance.
    • Clear signage for the reception area/desk is visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are not windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is medium height (77cm - 109cm) .
    • There is sufficient space to write or sign documents on the counter.
    • There is not a low section of the counter (76cm or below) available.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • There is not a hearing assistance system.
    • The touch screen is not at a suitable height for a wheelchair user.
    • There is a touch screen.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • There are seats with armrests on both sides.
    • No tables are permanently fixed.
    • The waiting room / area does not have background music playing.
    • There is not a flashing fire alarm beacon within the waiting room / area.
    • There is a television.
    • Subtitles are available.
    • Vending machines are not available.
    • A water dispenser is not available.
    • There is not a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are medium.
  • Comments View
    • Speech Therapy runs a clinic from this department once a month.

Inside Access

  • There is level access once inside.
  • This venue does play background music.
  • Music is played in the Gymnasium at a medium level.
  • Wayfinding signage is available.
  • The type of flooring in walkways and corridors is vinyl/laminate.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are medium.

Consultation / Treatment Room (Gymnasium)

  • There is / are 1 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Gymnasium.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 172cm (5ft 8in).
  • The type of flooring is wood.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is not available.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • There are some chairs with armrests available.
  • Some tables are permanently fixed.
  • The room does have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are medium.

Consultation / Treatment Room (Occupational Therapy)

  • There is / are 1 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Occupational Therapy Treatment Room.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 86cm (2ft 10in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • A hoist is not available.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • There are some chairs with armrests available.
  • Some tables are permanently fixed.
  • The room does not have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are medium.

Consultation / Treatment Room (Physiotherapy Bay)

  • There is / are 22 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Bay 1.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 87cm (2ft 10in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is not available.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • All chairs have armrests available.
  • No tables are permanently fixed.
  • The room does not have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are medium.

Consultation / Treatment Room (Treatment)

  • There is / are 2 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Room 1.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 87cm (2ft 10in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is not available.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • There are some chairs with armrests available.
  • Some tables are permanently fixed.
  • The room does not have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are medium.

Standard Changing Room (Hydrotherapy)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) surveyed is/are located in the Hydrotherapy Area.
  • The standard changing room(s) is/are approximately 4m (4yd 1ft) from the Hydrotherapy entrance.
  • The standard changing room(s) is/are approximately 8m (8yd 2ft) from the Hydrotherapy Pool.
  • The standard changing room(s) is/are approximately 27m (29yd 1ft) from the reception desk.
  • There is level access to the standard changing room(s).
  • Comments View
    • There is an overhead hoist which covers the two end changing bays.

Hydrotherapy Pool

  • There are 15 steps into the Hydrotherapy Pool.
  • There are hand rails both sides of the steps.
  • There is a overhead hoist to allow access into the Hydrotherapy Pool.
  • There is a stone tiled floor in the Hydrotherapy Pool.
  • There is music played in the Hydrotherapy Area.
  • There are pool side seats available without arm rests.

Accessible Toilet

  • Accessible toilet facilities are not available.
  • Comments View
    • The nearest accessible toilet is located outside the Physiotherapy Department entrance in the main Horton Wing corridor.

Standard Toilet(s)

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