Access Guide
Getting Help and Assistance
- There is a member of staff available for help and assistance.
- There is not a member of staff trained in British Sign Language.
- Water bowls for assistance dogs are available.
Public Transport and Parking
- There is a bus stop within approximately 150m of the venue.
- The nearest train station is Aberdeen.
- The venue does not have its own car park.
- The venue shares a car park/parking facilities.
- The car park type is multi-storey.
- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- Information is not provided at the entrance to the car park, to make it clear whether or not free parking is available to Blue Badge holders.
- There is a/are designated Blue Badge parking bay(s) available.
- There is/are 10+ designated parking bay(s) within the car park.
- Designated parking bays are clearly marked/signposted.
- The dimensions of the designated parking bay(s) are 266cm x 475cm.
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- Clearly marked/signposted parent and child parking bays are available.
- The car park surface is concrete.
Outside Access
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Entrance
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- This information is for the entrance located on the upper level of the Union Square shopping centre.
- The entrance area/door is clearly signed.
- This entrance is signed with 'BREWDOG'.
- There is step-free access at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There are no doors at this entrance.
- The width of the opening is 119cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Eating and Drinking
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Location and Access
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- The following information is for the restaurant/bar.
- The restaurant/bar is located on the first floor of the Union Square shopping centre.
- There is step-free access to the restaurant/bar.
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Service and Menus
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- Tables can be booked in advance.
- There is full table service, a bar where food and drink can be ordered and full table service available via an online app.
- Staff can bring food and/or drinks to tables.
- Menu types include: written wall menus, handheld menus and online menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold meals and snacks.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- This area does play background music.
- Background music is played at all times.
- There is not a hearing assistance system .
- There is a portable card machine available for payment.
- There is a "Beer to Go" Fridge located to the rear left of the bar as you enter.
The height of the shelves in the fridges varies between 58cm and 165cm.
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Service Counter(s)
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- The height of the counter is 110cm.
- There is a moveable card machine available for payment.
- The type of flooring in this area is metal.
- The lighting levels are moderate to good.
- Lighting levels can be adjusted by a member of staff upon request.
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Tables and Seating
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- The standard height for the underside of dining tables is 70cm.
- The surface height of the lowest table is 51cm.
- The surface height of the highest table is 114cm.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests on both sides.
- In this area there are coffee tables, high tables, long tables, armchairs, sofas, booths and high stools.
- The type of flooring in this area is wood and concrete.
- The lighting levels are moderate to good.
- Lighting levels can be adjusted by a member of staff upon request.
- Lighting levels may be lower in the evening.
Toilet with Adaptations (Left Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located at the rear of the bar.
- This accessible toilet is approximately 22m (24yd 2in) from the entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from the bar staff.
- There is written text signage on or near the toilet door.
- The contrast between the external door and wall is medium.
- The door opens inwards.
- The door is easy to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 96cm (3ft 2in).
- The contrast between the internal door and wall is high.
- The door does not have a horizontal grab rail.
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Toilet Features
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- The dimensions of the accessible toilet are 159cm x 219cm (5ft 3in x 7ft 2in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are low to moderate.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 89cm (2ft 11in).
- The transfer space is obstructed by a sanitary bin and a waste disposal bin.
- There is a flush, however it is not on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is medium.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is medium.
- The contrast between the walls and floor is medium.
- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and nappy/incontinence items bin disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 91cm (2ft 12in).
- The contrast between the toilet roll holder and the wall is medium.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 73cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is medium.
- The wash basin tap type is lever mixer.
- There is not a wall fixed soap dispenser.
- There is a handheld soap dispenser available.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 103cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 88cm (2ft 11in).
- The contrast between the hand dryer and the wall is medium.
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Baby Changing Facilities
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- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby change table available.
- The height of the baby change table is 86cm.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female and male toilets are located at the rear of the venue.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 30m from the entrance.
- The colour contrast between the external toilet door(s) and wall(s) is high.
- There is written text signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 87cm.
- The wash basin(s) tap type is push.
- Lighting levels are low to moderate.
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Baby Changing Facilities
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- Baby change facilities are available in the female toilets.
- There is a flip down baby change table available.
- The height of the baby change table is 89cm.