Access Guide
Getting Help and Assistance
- There is a member of staff available for help and assistance.
- There is not a member of staff trained in British Sign Language.
- Water bowls for assistance dogs are available.
Public Transport and Parking
- There is a bus stop within approximately 150m of the venue.
- The nearest train station is Bristol Temple Meads.
- The venue does not have its own car park.
- Public parking is available within approximately 200m of the venue.
- The public parking facilities located close to the venue include: Queen Charlotte Street (NCP).
Outdoor Seating
- The outdoor seating is located at the front of the building, to the left of the entrance.
- There is step-free access to the outdoor seating.
- The standard height for the underside of dining tables is 76cm.
- No chairs are permanently fixed.
- No tables are permanently fixed.
- No chairs have armrests on both sides.
- The type of flooring in this area is block paving.
Outside Access
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Entrance
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- This information is for the entrance located on Baldwin Street.
- The entrance area/door is clearly signed.
- This entrance is signed with 'BREWDOG'.
- There is step-free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the opening is 90cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Eating and Drinking
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Service and Menus
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- Tables can be booked in advance.
- There is a bar where food and drink can be ordered, a bar where drinks can be ordered, table service (on request only) and full table service available via an online app.
- Staff can bring food and/or drinks to tables.
- Menu types include: online menus, written wall menus and handheld menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold meals and snacks.
- Plastic/takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- This area does play background music.
- Background music is played at all times.
- There is a hearing assistance system .
- The system is a fixed loop.
- The hearing assistance system is located behind the bar.
- The hearing assistance system is not signed.
- Staff are not trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 17/03/2022.
- The hearing loop was working at the time of testing.
- There is a "Beer to Go" Fridge located to the left of the bar.
The heights of the shelves in the fridge vary between 67cm and 177cm.
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Service Counter(s)
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- The height of the counter is 113cm.
- There is a moveable card machine available for payment.
- The lighting levels are moderate to good.
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Tables and Seating
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- The standard height for the underside of dining tables is 70cm.
- The surface height of the highest table is 110cm.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- No chairs have armrests on both sides.
- In this area there are high tables, booths and bench seats.
- The type of flooring in this area is wood.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are good.
- Lighting levels may be lower in the evening.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female and male toilets are located down the stairs to the right of the bar.
- There is stepped access into the toilet(s).
- The colour contrast between the external toilet door(s) and wall(s) is poor for female and good for male.
- There is written text signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 82cm.
- The wash basin(s) tap type is push.
- Lighting levels are low to moderate.
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.