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BrewDog Cardiff

31 Westgate Street, Cardiff, CF10 1EH

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Access Guide

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Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • Water bowls for assistance dogs are available.

Public Transport and Parking

  • There is a bus stop within approximately 150m of the venue.
  • The nearest train station is Cardiff Central.
  • The venue does not have its own car park.
  • Public parking is not available within approximately 200m of the venue.

Outdoor Seating

  • The outdoor seating is located at the front of the building, to the left as you face the entrance.
  • There is step-free access to the outdoor seating.
  • The distance between the floor and the underside of the lowest dining table is 74cm.
  • The distance between the floor and the underside of the highest dining table is 75cm.
  • There are also long tables and bench seats.
  • No chairs are permanently fixed.
  • No tables are permanently fixed.
  • No chairs have armrests on both sides.
  • The type of flooring in this area is block paving.

Outside Access

  • Entrance View
    • This information is for the entrance located on Westgate Street.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'BREWDOG'.
    • There is ramped/sloped or stepped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the opening is 165cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located outside the front of the venue.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is portable.
    • There is not a level landing at the top of the ramp/slope.
    • Please contact a member of staff for use of the portable ramp.
    • There is not a/are not handrail(s) at the ramp.
    • The width of the ramp/slope is 70cm (2ft 4in).
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located at the front of the venue.
    • There is/are 1 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 15cm.
    • There is not a/are not handrail(s) at the step(s).

Eating and Drinking (Ground Floor - Bar and Seating Area)

  • Location and Access View
    • The following information is for the restaurant/bar.
    • The restaurant/bar is located straight ahead as you enter.
    • There is step-free access to the bar.
  • Service and Menus View
    • Tables can be booked in advance.
    • There is a bar where food and drink can be ordered, table service (on request only) and full table service available via an online app.
    • Staff can bring food and/or drinks to tables.
    • Menu types include: written wall menus, handheld menus and online menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times.
    • There is a hearing assistance system .
    • The system is a fixed loop.
    • The hearing assistance system is located behind the bar.
    • The hearing assistance system is not signed.
    • Staff are not trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 16/08/2023.
    • The hearing loop was working at the time of testing.
    • There is a "Beer to Go" Fridge located to the right of the bar,
      The heights of the shelves in the fridge vary between 56cm and 162cm.
  • Service Counter(s) View
    • The height of the counter is 108cm.
    • There is a moveable card machine available for payment.
    • The type of flooring in this area is wood and concrete.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • There are some tables which are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 70cm.
    • The surface height of the highest table is 110cm.
    • Some tables are permanently fixed.
    • Some chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • In this area there are high tables, booths, bench seats and high stools.
    • The type of flooring in this area is tiles, wood and concrete.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The lighting levels are good.
    • Lighting levels can be adjusted by a member of staff upon request.
    • Lighting levels may be lower in the evening.

Accessible Toilet(s) (Ground Floor)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located to the left of the bar in the staff and stock area, but it is available for use by the public.
    • This accessible toilet is approximately 20m (21yd 2ft) from the entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from any member of staff.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 82cm (2ft 8in).
    • The contrast between the internal door and wall is good.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 159cm x 163cm (5ft 3in x 5ft 4in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 77cm (2ft 6in).
    • The transfer space is obstructed by a sanitary bin.
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and pedal bin disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 113cm (3ft 8in).
    • The contrast between the toilet roll holder and the wall is good.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 79cm (2ft 7in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is lever mixer.
    • There is not a wall fixed soap dispenser.
    • There is a handheld soap dispenser available.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 141cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 130cm (4ft 3in).
    • The contrast between the hand dryer and the wall is good.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available.
    • The height of the baby change table is 100cm.
  • Comments View
    • Access to the toilet can be blocked at times due to stock being moved around and cleaning equipment (photograph 1).
    • There are stairs to the cellar in front of the door to the accessible toilet which may make it difficult for a wheelchair user to gain access.

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located to the left as you enter the venue.
    • The stairs are approximately 14m from the entrance.
    • Signs indicating the location of the stairs are clearly visible from the entrance.
    • The floors which are accessible by stairs are G and LG.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • The depth of the steps are 25cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are not easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are not provided on landings.
    • The lighting levels at the steps are moderate to good.
  • Other Information View
    • The service(s) on the floors which are not accessible is/are lower ground floor seating area and standard toilets.

Step(s) (Lower Ground Floor - Seating Area)

  • There is a/are step(s) located at the entry to the seating area on the lower ground floor.
  • The step(s) is/are used to access the lower ground floor seating area.
  • There is/are 2 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 12cm.
  • The depth of the step(s) is/are not between 30cm and 45cm.
  • The depth of the steps are 26cm.
  • There is not a/are not handrail(s) at the step(s).
  • The lighting levels at the step(s) are moderate to good.
  • The first step is at a height of 16cm. The second step is at a height of 12cm.

Eating and Drinking (Lower Ground Floor - Seating Area)

  • Location and Access View
    • The following information is for the restaurant.
    • The restaurant is located on the lower ground floor.
    • There is stepped access to the restaurant.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is table service (on request only) and full table service available via an online app.
    • Staff can bring food and/or drinks to tables.
    • Menu types include: online menus and handheld menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The bar is located on the ground floor.
    • The type of food served here is hot and cold meals and snacks.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times.
  • Tables and Seating View
    • The surface height of the highest table is 110cm.
    • No tables are permanently fixed.
    • No chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • In this area there are high tables and high stools.
    • The type of flooring in this area is vinyl.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are low to moderate.

Step(s) (Male Toilets)

  • There is a/are step(s) located at the threshold of the door into the male toilet.
  • The step(s) is/are used to access the male standard toilets.
  • There is/are 1 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • There is not a/are not handrail(s) at the step(s).

Standard Toilet(s) (Lower Ground Floor)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The male toilet is located on the lower ground floor.
    • There is stepped access into the toilet(s).
    • The standard toilet(s) is/are approximately 8m from the stairs.
    • The colour contrast between the external toilet door(s) and wall(s) is poor.
    • There is written text signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 84cm.
    • The wash basin(s) tap type is push.
    • Lighting levels are moderate to good.
  • Toilet Facilities 2 View
    • The female toilet is located on the lower ground floor.
    • There is stepped access to the toilet(s).
    • The standard toilet(s) is/are approximately 9m from the stairs.
    • The colour contrast between the external toilet door(s) and wall(s) is poor.
    • There is written text signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 84cm.
    • The wash basin(s) tap type is push.
    • Lighting levels are moderate to good.