Access Guide
Getting Help and Assistance
- There is a member of staff available for help and assistance.
- There is not a member of staff trained in British Sign Language.
- Water bowls for assistance dogs are available.
Public Transport and Parking
- There is a bus stop within approximately 150m of the venue.
- The nearest train station is Cardiff Central.
- The venue does not have its own car park.
- Public parking is not available within approximately 200m of the venue.
Outdoor Seating
- The outdoor seating is located at the front of the building, to the left as you face the entrance.
- There is step-free access to the outdoor seating.
- The distance between the floor and the underside of the lowest dining table is 74cm.
- The distance between the floor and the underside of the highest dining table is 75cm.
- There are also long tables and bench seats.
- No chairs are permanently fixed.
- No tables are permanently fixed.
- No chairs have armrests on both sides.
- The type of flooring in this area is block paving.
Outside Access
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Entrance
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- This information is for the entrance located on Westgate Street.
- The entrance area/door is clearly signed.
- This entrance is signed with 'BREWDOG'.
- There is ramped/sloped or stepped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the opening is 165cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located outside the front of the venue.
- The gradient of the ramp/slope is steep.
- The ramp/slope is portable.
- There is not a level landing at the top of the ramp/slope.
- Please contact a member of staff for use of the portable ramp.
- There is not a/are not handrail(s) at the ramp.
- The width of the ramp/slope is 70cm (2ft 4in).
- The ramp/slope does bypass the step(s).
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Step(s)
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- The step(s) is/are located at the front of the venue.
- There is/are 1 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 15cm.
- There is not a/are not handrail(s) at the step(s).
Eating and Drinking (Ground Floor - Bar and Seating Area)
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Location and Access
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- The following information is for the restaurant/bar.
- The restaurant/bar is located straight ahead as you enter.
- There is step-free access to the bar.
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Service and Menus
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- Tables can be booked in advance.
- There is a bar where food and drink can be ordered, table service (on request only) and full table service available via an online app.
- Staff can bring food and/or drinks to tables.
- Menu types include; handheld menus, written wall menus and online menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold meals and snacks.
- Plastic/takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- This area does play background music.
- Background music is played at all times.
- There is a hearing assistance system.
- The system is a fixed loop.
- The hearing assistance system is located behind the bar.
- The hearing assistance system is not signed.
- Staff are not trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 16/08/2023.
- The hearing loop was working at the time of testing.
- There is a "Beer to Go" Fridge located to the right of the bar,
The heights of the shelves in the fridge vary between 56cm and 162cm.
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Service Counter(s)
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- The height of the counter is 108cm.
- There is a moveable card machine available for payment.
- The type of flooring in this area is wood and concrete.
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Tables and Seating
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- There is ample room for a wheelchair user to manoeuvre.
- There are some tables which are accessible to wheelchair users.
- The standard height for the underside of dining tables is 70cm.
- The surface height of the highest table is 110cm.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- No chairs have armrests on both sides.
- In this area there are high tables, booths, bench seats and high stools.
- The type of flooring in this area is tiles, wood and concrete.
- There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The lighting levels are good.
- Lighting levels can be adjusted by a member of staff upon request.
- Lighting levels may be lower in the evening.
Accessible Toilet(s) (Ground Floor)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located to the left of the bar in the staff and stock area, but it is available for use by the public.
- This accessible toilet is approximately 20m (21yd 2ft) from the entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from any member of staff.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door and wall is good.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a lever twist.
- The width of the accessible toilet opening is 82cm (2ft 8in).
- The contrast between the internal door and wall is good.
- The door does not have a horizontal grab rail.
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Toilet Features
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- The dimensions of the accessible toilet are 159cm x 163cm (5ft 3in x 5ft 4in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 77cm (2ft 6in).
- The transfer space is obstructed by a sanitary bin.
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is good.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is good.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and pedal bin disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is poor.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 113cm (3ft 8in).
- The contrast between the toilet roll holder and the wall is good.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 79cm (2ft 7in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
- The wash basin tap type is lever mixer.
- There is not a wall fixed soap dispenser.
- There is a handheld soap dispenser available.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 141cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 130cm (4ft 3in).
- The contrast between the hand dryer and the wall is good.
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Baby Changing Facilities
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- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby change table available.
- The height of the baby change table is 100cm.
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Comments
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- Access to the toilet can be blocked at times due to stock being moved around and cleaning equipment (photograph 1).
- There are stairs to the cellar in front of the door to the accessible toilet which may make it difficult for a wheelchair user to gain access.
Other Floors
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Stairs
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- Stairs can be used to access other floors.
- The stairs are for public use.
- The stairs are located to the left as you enter the venue.
- The stairs are approximately 14m from the entrance.
- Signs indicating the location of the stairs are clearly visible from the entrance.
- The floors which are accessible by stairs are G and LG.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The depth of the step(s) is/are not between the recommended 30cm and 45cm.
- The depth of the steps are 25cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are not easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor are not provided on landings.
- The lighting levels at the steps are moderate to good.
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Other Information
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- The service(s) on the floors which are not accessible is/are lower ground floor seating area and standard toilets.
Step(s) (Lower Ground Floor - Seating Area)
- There is a/are step(s) located at the entry to the seating area on the lower ground floor.
- The step(s) is/are used to access the lower ground floor seating area.
- There is/are 2 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 12cm.
- The depth of the step(s) is/are not between 30cm and 45cm.
- The depth of the steps are 26cm.
- There is not a/are not handrail(s) at the step(s).
- The lighting levels at the step(s) are moderate to good.
- The first step is at a height of 16cm. The second step is at a height of 12cm.
Eating and Drinking (Lower Ground Floor - Seating Area)
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Location and Access
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- The following information is for the restaurant.
- The restaurant is located on the lower ground floor.
- There is stepped access to the restaurant.
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Service and Menus
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- Tables cannot be booked in advance.
- There is table service (on request only) and full table service available via an online app.
- Staff can bring food and/or drinks to tables.
- Menu types include; handheld menus and online menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The bar is located on the ground floor.
- The type of food served here is hot and cold meals and snacks.
- Plastic/takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- This area does play background music.
- Background music is played at all times.
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Tables and Seating
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- The surface height of the highest table is 110cm.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests on both sides.
- In this area there are high tables and high stools.
- The type of flooring in this area is vinyl.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are low to moderate.
Step(s) (Male Toilets)
- There is a/are step(s) located at the threshold of the door into the male toilet.
- The step(s) is/are used to access the male standard toilets.
- There is/are 1 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- There is not a/are not handrail(s) at the step(s).
Standard Toilet(s) (Lower Ground Floor)
- Standard toilet facilities are available.
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Toilet Facilities
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- The male toilet is located on the lower ground floor.
- There is stepped access into the toilet(s).
- The standard toilet(s) is/are approximately 8m from the stairs.
- The colour contrast between the external toilet door(s) and wall(s) is poor.
- There is written text signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 84cm.
- The wash basin(s) tap type is push.
- Lighting levels are moderate to good.
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Toilet Facilities 2
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- The female toilet is located on the lower ground floor.
- There is stepped access to the toilet(s).
- The standard toilet(s) is/are approximately 9m from the stairs.
- The colour contrast between the external toilet door(s) and wall(s) is poor.
- There is written text signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 84cm.
- The wash basin(s) tap type is push.
- Lighting levels are moderate to good.