Access Guide
Getting Help and Assistance
- There is a team member available for help and assistance.
- There is not a team member trained in British Sign Language.
- Water bowls for assistance dogs are available.
Public Transport and Parking
- There is a bus stop within approximately 150m of the venue.
- The nearest train station is Nottingham.
- The nearest tram station is Lace Market.
- The venue does not have its own car park.
- Public parking is available within approximately 200m of the venue.
- The public parking facilities located close to the venue include: Euro Car Park East Street.
- Standard on street parking is available (within approximately 50m of the venue).
Outdoor Seating
- The outdoor seating is located in front of the building on Broad Street.
- There is step-free access to the outdoor seating.
- The standard height for the underside of dining tables is 78cm.
- There are also picnic benches.
- No chairs are permanently fixed.
- No tables are permanently fixed.
- No chairs have armrests on both sides.
- The type of flooring in this area is block paving.
Outside Access
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Entrance
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- This information is for the entrance located on Broad Street.
- The entrance area/door is not clearly signed.
- There is stepped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the opening is 133cm.
- There is a second set of doors.
- The door(s) open(s) both ways.
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the opening is 110cm.
- There is a third set of double doors which open towards you (pull), have a width of 128cm and they may be difficult to open.
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Step(s)
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- The step(s) is/are located in front of and beyond the entrance door.
- There is/are 5 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 17cm.
- The depth of the step(s) is/are not between 30cm and 45cm.
- The depth of the steps are 26cm.
- There is not a/are not handrail(s) at the step(s).
- The lighting levels at the step(s) are low to moderate.
Eating and Drinking
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Location and Access
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- The following information is for the restaurant/bar.
- The restaurant/bar is located on the ground floor.
- There is step-free access to the restaurant/bar.
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Service and Menus
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- Tables can be booked in advance.
- There is a bar where food and drink can be ordered and full table service available via an online app.
- Staff can bring food and/or drinks to tables.
- Menu types include: written wall menus, handheld menus and online menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold meals and snacks.
- Plastic/takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- This area does play background music.
- Background music is played at all times.
- There is a hearing assistance system .
- The system is a fixed loop.
- The hearing assistance system is located in the middle of the bar.
- The hearing assistance system is not signed.
- Staff are trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 25/03/2022.
- The hearing loop was working at the time of testing.
- There is a "Beer to Go" Fridge located to the right of the venue upon entry.. The heights of the shelves in the fridge vary between lowest 30cm to highest 154cm.
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Service Counter(s)
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- The height of the counter is 110cm.
- There is a moveable card machine available for payment.
- The type of flooring in this area is metal.
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Tables and Seating
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- The height between the floor and the underside of the lowest dining table is 69cm.
- The distance between the floor and the underside of the highest dining table is 73cm.
- The surface height of the highest table is 110cm.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- No chairs have armrests on both sides.
- In this area there are high tables, bench seats and high stools.
- The type of flooring in this area is wood.
- The lighting levels are moderate to good.
- Lighting levels may be lower in the evening.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female and male toilets are located to the right of the bar.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 8m from the entrance.
- The colour contrast between the external toilet door(s) and wall(s) is good.
- There is written text signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 89cm.
- The wash basin(s) tap type is push.
- Lighting levels are low to moderate.
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.