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BrewDog Shepherd's Bush

15-19 Goldhawk Road, London, W12 8QQ

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Access Guide

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Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • Water bowls for assistance dogs are available.

Public Transport and Parking

  • There is a bus stop within approximately 150m of the venue.
  • The nearest train station is Shephard's Bush.
  • The nearest underground tube station is Goldhawk Road.
  • The venue does not have its own car park.
  • Clearly signed and/or marked on street Blue Badge parking bays are available.
  • The on street Blue Badge parking bay(s) is/are located on Pennard Road.
  • Standard on street parking is available (within approximately 50m of the venue).

Approach (Goldhawk Road)

  • Approach View
    • The surface of the approach is stone/concrete tiles.
    • The approach surface is uneven in places.
    • There is step-free access on the approach.
    • There is a slope with a very easy incline.

Outdoor Seating

  • The outdoor seating is located at the front of the building, on Goldhawk Road.
  • There is step-free access to the outdoor seating.
  • The standard height for the underside of dining tables is 78cm.
  • There are also picnic benches.
  • No chairs are permanently fixed.
  • No tables are permanently fixed.
  • No chairs have armrests on both sides.
  • The type of flooring in this area is concrete tiles.

Outside Access

  • Entrance View
    • This information is for the entrance located at the front of the building, on Goldhawk Road.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'BREWDOG'.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the opening is 136cm.

Eating and Drinking

  • Service and Menus View
    • Tables can be booked in advance.
    • There is full table service, a bar where food and drink can be ordered and full table service available via an online app.
    • Staff can bring food and/or drinks to tables.
    • Menu types include: handheld menus, written wall menus and online menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times.
    • There is not a hearing assistance system .
    • There is a portable card machine available for payment.
    • There is a "Beer to Go" Fridge located to the left-hand side of the ground floor.
      The heights of the shelves in the fridge vary between 31cm and 148cm.
  • Service Counter(s) View
    • The height of the counter is 122cm.
    • There is a moveable card machine available for payment.
    • The type of flooring in this area is metal.
    • Lighting levels can be adjusted by a member of staff upon request.
  • Tables and Seating View
    • The height between the floor and the underside of the lowest dining table is 72cm.
    • The standard height for the underside of dining tables is 77cm.
    • The surface height of the lowest table is 44cm.
    • The surface height of the highest table is 114cm.
    • Some tables are permanently fixed.
    • Some chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • In this area there are coffee tables, high tables, long tables, sofas, booths, bench seats and high stools.
    • The type of flooring in this area is wood and concrete.
    • The lighting levels are moderate to good.
    • Lighting levels can be adjusted by a member of staff upon request.
  • Comments View
    • There is a K9 hydration station and various arcade machines within the bar with controls approximately 95cm high.

Accessible Toilet(s) (Right Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located to the left-hand side of the bar and seating area.
    • This accessible toilet is approximately 14m (15yd 11in) from the entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is poor.
    • The door opens outwards.
    • The door may be difficult to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 87cm (2ft 10in).
    • The contrast between the internal door and wall is poor.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 160cm x 195cm (5ft 3in x 6ft 5in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The height of the light switch/pull cord is 110cm from floor level.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 82cm (2ft 8in).
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is poor.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is not a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is poor.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a cistern.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 76cm (2ft 6in).
    • The contrast between the toilet roll holder and the wall is fair.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm (2ft 5in).
    • There are no vertical wall-mounted grab rails at the wash basin.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 96cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is good.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available.
    • The height of the baby change table is 90cm.

Step(s) (Standard Toilets)

  • There is a/are step(s) located opposite the bar.
  • The step(s) is/are used to access the standard toilets on the lower level.
  • There is/are 14 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 18cm.
  • The depth of the step(s) is/are between 30cm and 45cm.
  • The depth of the steps are 30cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the left going up the step(s).
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are good.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located on the lower ground floor.
    • There is stepped access into the toilet(s).
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is written text signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 90cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are good.