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BrewDog Soho

21 Poland Street, Soho, London, W1F 8QG

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Access Guide

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Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • Water bowls for assistance dogs are available.

Public Transport and Parking

  • There is not a bus stop within approximately 150m of the venue.
  • The nearest train station is Charing Cross.
  • The nearest underground tube station is Oxford Circus.
  • The venue does not have its own car park.
  • Public parking is not available within approximately 200m of the venue.
  • Standard on street parking is available (within approximately 50m of the venue).

Outdoor Seating

  • The outdoor seating is located to the right of the entrance.
  • There is step-free access to the outdoor seating.
  • No chairs are permanently fixed.
  • The type of flooring in this area is stone.

Outside Access

  • Entrance View
    • This information is for the entrance located at the front of the venue.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'BREWDOG'.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) may be difficult to open.
    • The width of the opening is 60cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is steep.

Eating and Drinking (Ground Floor - Bar and Seating Area)

  • Location and Access View
    • The following information is for the restaurant/bar.
    • The restaurant/bar is located ahead as you enter.
    • There is step-free access to the restaurant/bar.
  • Service and Menus View
    • Tables can be booked in advance.
    • There is full table service, a bar where food and drink can be ordered and full table service available via an online app.
    • Staff can bring food and/or drinks to tables.
    • Menu types include: online menus, handheld menus and written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times.
    • There is a hearing assistance system .
    • The system is a fixed loop.
    • The hearing assistance system is located at the bar.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 29/03/2022.
    • The hearing loop was working at the time of testing.
    • There is a portable card machine available for payment.
    • There is a 'Beer To Go' Fridge located opposite the bar.
      The heights of the shelves in the fridge vary between 65cm and 172cm.
  • Service Counter(s) View
    • The height of the counter is 110cm.
    • There is a moveable card machine available for payment.
    • The type of flooring in this area is metal.
  • Tables and Seating View
    • The standard height for the underside of dining tables is 71cm.
    • The surface height of the highest table is 106cm.
    • Some tables are permanently fixed.
    • Some chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • In this area there are high tables, long tables, booths, bench seats and high stools.
    • The type of flooring in this area is wood and metal.
    • The lighting levels are low to moderate.
    • Lighting levels may be lower in the evening.

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located to the right as you enter.
    • The stairs are approximately 5m from the entrance.
    • Signs indicating the location of the stairs are clearly visible from the entrance.
    • There are manual, single doors which may be difficult to open to enter and exit the stairwell on the ground floor.
    • The floors which are accessible by stairs are G, LG.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • The depth of the steps are 24cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • The lighting levels at the steps are low to moderate.

Step(s) (Access into the Lower Ground Floor Bar and Seating Area)

  • There is a/are step(s) located at the entrance to the lower ground floor.
  • The step(s) is/are used to access all areas of the lower ground floor.
  • There is/are 1 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 15cm.
  • There is not a/are not handrail(s) at the step(s).

Eating and Drinking (Lower Ground Floor - Bar and Seating Area)

  • Location and Access View
    • The following information is for the restaurant/bar.
    • The restaurant/bar is located on the lower ground floor.
    • There is stepped access to the restaurant/bar.
  • Service and Menus View
    • Tables can be booked in advance.
    • There is full table service, a bar where food and drink can be ordered and full table service available via an online app.
    • Staff can bring food and/or drinks to tables.
    • Menu types include: written wall menus, online menus and handheld menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times.
    • There is not a hearing assistance system .
  • Service Counter(s) View
    • The height of the counter is 106cm.
    • There is a moveable card machine available for payment.
    • The type of flooring in this area is metal.
  • Tables and Seating View
    • The height between the floor and the underside of the lowest dining table is 71cm.
    • The distance between the floor and the underside of the highest dining table is 77cm.
    • The surface height of the lowest table is 42cm.
    • The surface height of the highest table is 106cm.
    • Some tables are permanently fixed.
    • Some chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • In this area there are coffee tables, high tables, long tables, booths, bench seats, stools and high stools.
    • The type of flooring in this area is wood.
    • The lighting levels are low to moderate.
    • Lighting levels may be lower in the evening.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located on the lower ground floor.
    • There is stepped access into the toilet(s).
    • The colour contrast between the external toilet door(s) and wall(s) is poor.
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 82cm.
    • The wash basin(s) tap type is push.
    • Lighting levels are low to moderate.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.