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BrewDog Waterloo

Unit G, Waterloo Station, 01 The Sidings, London, SE1 7BH

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Access Guide

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Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • There is an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.

Public Transport and Parking

  • There is a bus stop within approximately 150m of the venue.
  • The nearest train station is Waterloo.
  • The nearest underground tube station is Waterloo.
  • The venue does not have its own car park.
  • There are no parking facilities available at the branch.

Outdoor Seating

  • The outdoor seating is located between the Grind and Bar entrances.
  • There is step-free access to the outdoor seating.
  • The standard height for the underside of dining tables is 70cm.
  • There are also bench seats.
  • Some chairs are permanently fixed.
  • No tables are permanently fixed.
  • Some chairs have armrests on both sides.
  • The type of flooring in this area is concrete tiles.

Outside Access (Ground Floor - Bar External Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'BREWDOG'.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the opening is 138cm.

Outside Access (Ground Floor - The Grind External Entrance)

  • Entrance View
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'BREWDOG'.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the opening is 130cm.

Entrance (Ground Floor - Waterloo Station)

  • Entrance View
    • This information is for the entrance located on the ground floor of Waterloo Station.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'BREWDOG'.
    • There is step-free access at this entrance.
    • There are no doors at this entrance.
    • The width of the opening is 200cm.

Eating and Drinking (Ground Floor - Bar)

  • Location and Access View
    • The following information is for the bar.
    • The bar is located at the rear of the ground floor.
  • Service and Menus View
    • Tables can be booked in advance.
    • There is full table service, a bar where food and drink can be ordered, full table service available via an online app and a touchscreen ordering service available.
    • Staff can bring food and/or drinks to tables.
    • Menu types include: handheld menus and written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times.
    • There is not a hearing assistance system .
    • There is a portable card machine available for payment.
    • There is a "Beer to Go" Fridge located at the rear of the bar seating area.
      the heights of the shelves in the fridge vary between 50cm and 150cm.
  • Service Counter(s) View
    • The height of the counter is 90cm.
    • There is a moveable card machine available for payment.
    • The type of flooring in this area is vinyl and metal.
  • Self-Service Touchscreens View
    • Self-service touchscreens are available for ordering.
    • The touchscreens are 120cm to 165cm from the floor.
    • The touchscreen(s) is/are not height adjustable.
    • There is not a knee recess under the touchscreen(s).
    • Staff can provide assistance with the self service machines.
      The self service machines are next to the main bar seating area and the beer school seating area.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The height between the floor and the underside of the lowest dining table is 70cm.
    • The distance between the floor and the underside of the highest dining table is 75cm.
    • The surface height of the lowest table is 39cm.
    • The surface height of the highest table is 114cm.
    • Some tables are permanently fixed.
    • Some chairs are permanently fixed.
    • Some chairs have armrests on both sides.
    • In this area there are coffee tables, high tables, long tables, sofas, booths, bench seats, stools and high stools.
    • The type of flooring in this area is vinyl and wood.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The lighting levels are moderate to good.
    • Lighting levels may be lower in the evening.

Eating and Drinking (Ground Floor - The Grind)

  • Location and Access View
    • The following information is for the café/bar.
    • The café/bar is located ahead as you enter from the Grind Entrance.
    • There is step-free access to the café/bar.
  • Service and Menus View
    • Tables can be booked in advance.
    • There is full table service, a counter where food and drink can be ordered and full table service available via an online app.
    • Staff can bring food and/or drinks to tables.
    • Menu types include: online menus, written wall menus and handheld menus.
    • Menus are clearly written.
    • The type of food served here is hot and cold meals and snacks.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times.
    • There is not a hearing assistance system .
  • Service Counter(s) View
    • The height of the counter is 90cm.
    • There is not a clear knee recess beneath the low/lowered section of the counter.
    • There is a moveable card machine available for payment.
    • The type of flooring in this area is wood.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 72cm.
    • The surface height of the highest table is 112cm.
    • Some tables are permanently fixed.
    • Some chairs are permanently fixed.
    • Some chairs have armrests on both sides.
    • In this area there are high tables, long tables and high stools.
    • The type of flooring in this area is wood.
    • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The lighting levels are moderate to good.
    • Lighting levels may be lower in the evening.

Step(s) (Bowling Alley, Private Dining/Meeting Rooms and Podcast Studio)

  • There is a/are step(s) located in the rear right corner of the main bar seating area.
  • There is/are 3 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 15cm.
  • The depth of the step(s) is/are not between 30cm and 45cm.
  • The depth of the steps are 26cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides of the step(s).
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are moderate to good.
  • There is a platform lift to overcome the step(s).

Lift (Bowling Alley, Private Dining/Meeting Rooms and Podcast Studio)

  • There is a lift for public use.
  • The lift is a platform lift.
  • A member of staff does not need to be notified for use of the lift.
  • The platform lift accesses a small level change.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is high.
  • The colour contrast between the external lift control plate and the wall is High.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 170cm x 130cm (5ft 7in x 4ft 3in).
  • There are separate entry and exit doors in the lift.
  • The lift does not have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are moderate to good.

Ground Floor - Bowling Alley

  • The bowling alley is located at the rear of the ground floor bar seating area.
  • There is step-free access via lift to the bowling alley.
  • There are 6 lanes.
  • There is space at lane 6 for a wheelchair user.
  • There is fixed furniture in the lanes.
  • The height of the table is 76cm.
  • There is button to alert staff to order food/drink or ask for assistance.
  • The height of the button is 105cm.

Room(s) (Ground Floor - Private Dining and Meeting)

  • Access View
    • The room surveyed was the Signal Room.
    • The Signal Room is located to the left of the main bar.
    • The Water Tap Room is located next to The Signal Room.
      Both rooms are identical.
    • There is not wayfinding signage on route to the room(s).
    • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
    • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
    • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • The colour contrast between the external door and wall is high.
    • The colour contrast between the internal door and wall is high.
    • There is step-free access into the room(s).
  • Room Details View
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single.
    • The door opening width(s) is/are 75cm+ for the room(s).
    • The door is easy to open.
    • There is not a visual fire alarm beacon in the room(s).
    • There is fixed furniture within the room(s).
    • The clear floor space beneath tables in the room(s) is 70cm.
    • There is not sufficient space for a wheelchair user to turn within the room.
    • Furniture can be reconfigured to allow a turning space for wheelchair users.
    • There are some chairs with armrests on both sides within the room(s).
    • The type of flooring in the room(s) is wood.
    • Floor coverings in the room(s) are even with no trip hazards.
    • The colour contrast between the walls and floor is high.
    • The lighting levels are moderate to good.
    • The rooms can be used for meetings or private dining.
      The layout of the room will vary depending on the use.

Toilet with Adaptations (Ground Floor - Right Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located to the right, as you face the main ground floor bar.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff.
    • There is written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
    • The contrast between the external door and wall is medium.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 88cm (2ft 11in).
    • The contrast between the internal door and wall is high.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is medium.
  • Toilet Features View
    • The dimensions of the accessible toilet are 164cm x 230cm (5ft 5in x 7ft 7in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 96cm (3ft 2in).
    • The transfer space is obstructed by a sanitary bin.
    • There is a flush, however it is not on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The contrast between the walls and floor is high.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and nappy/incontinence items bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 125cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is high.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 75cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is high.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available.
    • The height of the baby change table is 75cm.

Standard Toilet(s) (Ground Floor)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The shared toilet is located to the right as you face the main ground floor bar.
    • There is step-free access into the toilet(s).
    • The colour contrast between the external toilet door(s) and wall(s) is high.
    • There is written text signage on or near the toilet door.
    • An ambulant toilet cubicle is available.
    • There are horizontal wall mounted rails available on both sides of the toilet.
    • The ambulant toilet does not have vertical wall mounted grab rails.
    • The height of the wash basin(s) is 82cm.
    • The wash basin(s) tap type is push.
    • Lighting levels are moderate to good.

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located at the centre of the building.
    • The floors which are accessible by stairs are G,1.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • The depth of the steps are 25cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are not easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are moderate to good.
    • There is slide from the first floor to the ground floor.
      There is a small step up into the slide.

Lift

  • There is a lift for public use.
  • The lift is located on the ground floor to the right as you face the bar, and on the first floor opposite the bar.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G,1.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is low.
  • The colour contrast between the external lift control plate and the wall is low.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are moderate to good.

Entrance (First Floor - Waterloo Station)

  • Entrance View
    • This information is for the entrance located on the first floor, leading from Waterloo Station.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'BREWDOG'.
    • There is step-free access at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the opening is 162cm.

Eating and Drinking (First Floor - Bar)

  • Location and Access View
    • The following information is for the bar.
    • The bar is located ahead as you enter.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is full table service, a bar where drinks can be ordered, full table service available via an online app and a touchscreen ordering service available.
    • Staff can bring food and/or drinks to tables.
    • Menu types include: written wall menus, online menus and handheld menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times.
    • There is not a hearing assistance system .
    • There is a "Beer to Go" Fridge located next to the entrance from Waterloo Station.
      The heights of the shelves in the fridge vary between 50cm and 150cm.
  • Service Counter(s) View
    • The height of the counter is 108cm.
    • There is a moveable card machine available for payment.
    • The type of flooring in this area is vinyl and metal.
  • Self-Service Touchscreens View
    • Self-service touchscreens are available for ordering.
    • The touchscreens are 120cm to 165cm from the floor.
    • The touchscreen(s) is/are not height adjustable.
    • There is not a knee recess under the touchscreen(s).
    • Staff can provide assistance with the self service machines.
      The touchscreens are located opposite the bar and in the work space area.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The height between the floor and the underside of the lowest dining table is 65cm.
    • The distance between the floor and the underside of the highest dining table is 70cm.
    • The surface height of the lowest table is 40cm.
    • The surface height of the highest table is 112cm.
    • Some tables are permanently fixed.
    • Some chairs are permanently fixed.
    • Some chairs have armrests on both sides.
    • In this area there are coffee tables, high tables, long tables, armchairs, sofas, booths, bench seats and high stools.
    • The type of flooring in this area is carpet and wood.
    • The lighting levels are moderate to good.
    • Lighting levels can be adjusted by a member of staff upon request.
    • At the rear of the bar there is a designated area for customers to work, which includes 3 computer call meeting rooms.
      There is only stepped access to the rooms.

Eating and Drinking (First Floor - Ice Cream Van)

  • Location and Access View
    • The following information is for the food and drink kiosk.
    • The food and drink kiosk is located opposite the first floor bar.
    • There is step-free access to the food and drink kiosk.
  • Service and Menus View
    • There is a counter where food and drink can be ordered.
    • Menu types include: written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is ice-cream.
    • Adapted cutlery is not available.
    • This area does play background music.
    • Background music is played at all times.
    • There is not a hearing assistance system .
  • Service Counter(s) View
    • The height of the counter is 140cm.
    • There is a moveable card machine available for payment.
    • The type of flooring in this area is stone.
    • There is a bell located next to the ice-cream van to gain staff attention.
      The height of the bell is 86cm.

Toilet with Adaptations (First Floor - Right Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located opposite the bar, within the standard toilet area.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff.
    • There is written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
    • The contrast between the external door and wall is medium.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 87cm (2ft 10in).
    • The contrast between the internal door and wall is high.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is medium.
  • Toilet Features View
    • The dimensions of the accessible toilet are 163cm x 220cm (5ft 4in x 7ft 3in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 90cm (2ft 11in).
    • The transfer space is obstructed by a waste disposal bin.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The contrast between the walls and floor is high.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and nappy/incontinence items bin disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is high.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 83cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is high.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available.
    • The height of the baby change table is 79cm.

Standard Toilet(s) (First Floor)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located opposite the bar.
    • There is step-free access into the toilet(s).
    • The colour contrast between the external toilet door(s) and wall(s) is medium.
    • There is written text signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 82cm.
    • The wash basin(s) tap type is push.
    • Lighting levels are moderate to good.