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The Tower Bridge Arms

206-208 Tower Bridge Road, London, SE1 2UP

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Access Guide

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Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • Water bowls for assistance dogs are available.

Public Transport and Parking

  • There is a bus stop within approximately 150m of the venue.
  • The nearest train station is London Bridge.
  • The nearest underground tube station is Bermondsey.
  • The nearest DLR station is Tower Gateway.
  • The venue does not have its own car park.
  • Public parking is not available within approximately 200m of the venue.

Approach

  • Approach View
    • The surface of the approach is stone/concrete tiles.
  • Ramp/Slope View
    • There is a ramp/slope on the approach.
    • The ramp/slope is permanent, has a slight gradient.

Outside Access

  • Entrance View
    • This information is for the entrance located on the corner of Tower Bridge Road and Queen Elizabeth Street.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Tower Bridge Arms'.
    • There is stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the opening is 130cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the opening is 112cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 2 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The depth of the step(s) is/are not between 30cm and 45cm.
    • The depth of the steps are 22cm.
    • There is not a/are not handrail(s) at the step(s).

Outdoor Seating

  • There is step-free access to the outdoor seating.
  • The standard height for the underside of dining tables is 110cm.
  • There are also high tables and adapted picnic benches.
  • No chairs are permanently fixed.
  • No tables are permanently fixed.
  • Some chairs have armrests on both sides.
  • The type of flooring in this area is stone.

Eating and Drinking (Ground Floor - Bar and Seating Area)

  • Location and Access View
    • The following information is for the restaurant/bar.
    • The restaurant/bar is located ahead as you enter.
    • There is step-free access to the restaurant/bar.
  • Service and Menus View
    • Tables can be booked in advance.
    • There is full table service, a bar where food and drink can be ordered and full table service available via an online app.
    • Staff can bring food and/or drinks to tables.
    • Menu types include: online menus and handheld menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times.
    • There is a hearing assistance system .
    • The system is a fixed loop.
    • The hearing assistance system is located at the bar.
    • The hearing assistance system is not signed.
    • Staff are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 16/03/2022.
    • The hearing loop was working at the time of testing.
    • There is a portable card machine available for payment.
  • Service Counter(s) View
    • The height of the counter is 105cm.
    • There is a moveable card machine available for payment.
    • The type of flooring in this area is stone.
    • Lighting levels can be adjusted by a member of staff upon request.
  • Tables and Seating View
    • The standard height for the underside of dining tables is 74cm.
    • The surface height of the highest table is 110cm.
    • Some tables are permanently fixed.
    • Some chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • In this area there are high tables, long tables, booths and high stools.
    • The type of flooring in this area is wood.
    • The lighting levels are moderate to good.
    • Lighting levels can be adjusted by a member of staff upon request.
    • Lighting levels may be lower in the evening.

Step(s) (Ground Floor - Raised Seating Area)

  • There is a/are step(s) located to the right of the bar.
  • The step(s) is/are used to access the additional seating area behind the bar.
  • There is/are 2 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 18cm.
  • The depth of the step(s) is/are not between 30cm and 45cm.
  • The depth of the steps are 23cm.
  • There is not a/are not handrail(s) at the step(s).
  • The lighting levels at the step(s) are good.

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located to the right of the bar.
    • The stairs are approximately 15m from the entrance.
    • Signs indicating the location of the stairs are not available from the entrance.
    • There are manual, double doors which may be difficult to open to enter and exit the stairwell on the basement floor.
    • The floors which are accessible by stairs are G, B.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • The depth of the steps are 24cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • The lighting levels at the steps are low to moderate.

Eating and Drinking (Basement - Bar and Seating Area)

  • Location and Access View
    • The following information is for the restaurant/bar.
    • The restaurant/bar is located in the basement.
    • There is stepped access to the restaurant/bar.
    • For access there are double manual doors which may be difficult to open.
  • Service and Menus View
    • Tables can be booked in advance.
    • There is full table service, a bar where food and drink can be ordered and full table service available via an online app.
    • Staff can bring food and/or drinks to tables.
    • Menu types include: handheld menus and online menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times.
    • There is a hearing assistance system .
    • The system is a fixed loop.
    • The hearing assistance system is located at the bar.
    • The hearing assistance system is not signed.
    • Staff are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 16/03/2022.
    • The hearing loop was working at the time of testing.
    • There is not a portable card machine available for payment.
  • Service Counter(s) View
    • The height of the counter is 114cm.
    • There is a moveable card machine available for payment.
    • Lighting levels can be adjusted by a member of staff upon request.
  • Tables and Seating View
    • The standard height for the underside of dining tables is 74cm.
    • The surface height of the highest table is 110cm.
    • Some tables are permanently fixed.
    • Some chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • In this area there are high tables, long tables, booths, bench seats, stools and high stools.
    • The type of flooring in this area is wood.
    • The lighting levels are low to moderate.
    • Lighting levels can be adjusted by a member of staff upon request.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located in the basement.
    • There is stepped access into the toilet(s).
    • The colour contrast between the external toilet door(s) and wall(s) is poor.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 82cm.
    • The wash basin(s) tap type is twist/turn.
    • Lighting levels are moderate to good.