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East Stand - Changing Places Facility

Brighton and Hove Albion Football Club - American Express Community Stadium, Village Way, Brighton, BN1 9BL

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Access Guide

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Introduction

  • The Changing Places facility is located on Level 1 of the East Stand - Upper Tier.
  • The facility is open to the publc on non matchdays and matchdays.
  • To use the facility on a non matchday please contact the club in advance to arrange access.

Contact Details

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • Club staff do not receive disability awareness/equality training.
  • Stewards do not receive disability awareness/equality training.
  • Hospitality staff do not receive disability awareness/equality training.
  • Food and drink concession staff do not receive disability awareness/equality training.
  • Car parking attendants do not receive disability awareness/equality training.
  • Stewards receive deaf awareness training.
  • There is not an assistance dog toilet or toileting area at the stadium/near by.
  • Water bowls for assistance dogs are available.
  • Fixture lists are available in Braille and large print.
    There are large print food menus available.
  • There are some members of staff trained in Makaton.
  • The club have launched a hidden disability wristband for supporters with disabilities not visually apparent. These can be applied for via supporter services.
  • There are mobility aids available, however there are only a limited supply of wheelchairs.

Getting Here

  • By Road View
    • The stadium is located in close proximity to the A27, which can be accessed from the west and east. From the north, the A27 is located via the A23, A24 and A26.
      Alternatively the club offers three park and ride sites around the city: Mill Road, University of Brighton and Brighton Racecourse. All sites are served by wheelchair accessible buses.
      If you have any specific mobility needs tell the stewards when you arrive and they will direct you as necessary.
    • There are numerous car parks situated around the stadium for both home and away supporters; Car Park A is located off Village Way, Car Park B is located off Woodland Way, Car Park C is located Sport Centre Road and Car Park E is located off Village Way.
      All car parking spaces are subject to availability and must be booked in advance.
      Alternatively the club offer three park and ride sites around the city: Mill Road, University of Brighton and Brighton Racecourse. All of the sites are served by at least one wheelchair-accessible bus. If you have any specific mobility needs tell the stewards when you arrive and they will direct you as necessary.
  • By Bus View
    • There is a bus stop within 150 metres of the stadium.
    • A wide range of bus routes serve the Amex. On a matchday, the cost of your bus travel to the stadium is included in your league match ticket at the Amex on the following services: All Brighton and Hove buses (including services Lewes to Ringmer, Uckfield and Royal Tunbridge Wells) and Stagecoach Coastline 25 and N700 services from Worthing.
      Seagull Travel is the club’s official travel partner, operating a home and away travel service. The service includes 130 matchday express pick-up locations covering Sussex, Kent and Surrey, together with an extensive 50 pick-up locations for the local matchday bus service.
    • For more information on Seagull Travel please click here (opens new tab).
  • By Train View

Car Parking and Drop Off

Outer Concourse

  • There is step-free access throughout the outer concourse.
    There are some slight slopes in places along the concourse.
    The surface of the outer concourse is tarmac.
  • There are a number of food and drink stands located around the outer concourse.
    There is a band stand located on the north-east corner of the outer concourse, this area acts as the Fanzone on matchdays.
    There are programmes stands located at regular intervals around the concourse.
    There are merchandise stalls located outside the North and South Stands.
  • There are 15+ steps at the corner of the West and North Stands. These steps are overcome by using a long ramp with a very slight gradient.
  • Clear directional signage is provided on the concourse.
  • There is a stadium plan/map on the concourse.
  • There is a steward/member of staff available for assistance on match days.

Access Point (East Stand Upper Tier - Accessible Entrance 3 Lift and Turnstiles)

  • Access Point View
    • This information is for the access point located on the outer wall of the East Stand.
    • The access point is clearly signed.
    • There is step-free access to the access point.
    • The access point door(s) does/do contrast visually with its immediate surroundings.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The width of the access point opening is 250cm.
    • There is a/are fixed ticket reader(s) at the access point.
    • The height of the ticket reader(s) is/are 100cm.
    • There is a steward available for assistance.
    • This access point is used to access the lift and turnstiles.

Lift (East Stand Upper Tier - Accessible Entrance 3)

  • There is a lift for public use.
  • The lift is located ahead as you enter Accessible Entrance 3.
  • The lift is clearly visible from the entrance.
  • The lift is approximately 3m (3yd 10in) from the Accessible Entrance 3.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G, 1 and 2.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is poor.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 145cm x 215cm (4ft 9in x 7ft 1in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • Comments View
    • Ground Floor - Access Point
    • Level 1 - Changing Places and Level 1 Designated Seating Area.
    • Level 2 - Concourse and Level 2 Designated Seating Area.

Changing Places (East Stand - Upper Tier Level 1)

  • Location and Access View
    • The facility is located on Level 1 of the East Stand - Upper Tier, next to the Accessible Entrance 3 lift.
    • The facility is approximately 2m (2yd 7in) from the Accessible Entrance 3 lift.
    • There is level access to the facility.
    • The facility surveyed is for the sole use of disabled people.
    • The colour contrast between the external door and wall is poor.
    • The colour contrast between the internal door and wall is poor.
    • You do need a key for the facility.
    • The key is a radar key.
    • The key can be obtained from a steward.
    • The door opens inwards.
    • The door is light.
    • The door is locked by a locking handle.
    • The door has a horizontal grab rail.
    • The width of the door is 86cm (2ft 10in).
    • The dimensions of the facility are 255cm x 610cm.
    • There is a clear 200cm x 180cm manoeuvring space in the facility.
    • The facility has a non-slip floor.
    • The colour contrast between the walls and floor is poor.
  • Toilet Details View
    • The facility toilet is peninsular.
    • The transfer space on the right as you face the toilet is 420cm (13ft 9in).
    • The transfer space on the left as you face the toilet is 147cm (4ft 10in).
    • Drop down rails are provided.
    • As you face the toilet the drop down rail(s) is/are on both sides.
    • The colour contrast between the dropdown rail(s) and wall is good.
    • There are no vertical grab rails for the toilet.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a spatula flush.
    • There is a toilet roll holder.
    • The height of the toilet roll holder is 89cm.
    • The toilet has a backrest.
    • The toilet seat colour contrast is poor.
    • There is an emergency alarm for the toilet.
    • The emergency pull cord alarm is within reach and fully functional.
  • Changing Bench and Hoist Details View
    • The facility changing bench is free standing.
    • The facility changing bench height is adjustable.
    • The length of the facility changing bench is 190cm (6ft 3in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers the changing bench and the toilet.
  • Shower Details View
    • There is not a vertical grab rail for the shower.
  • Other Facilities View
    • A privacy screen is available.
    • The type of wash basin is fixed.
    • The height of the wash basin is 72cm.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Wall mounted grab rails are available at the wash basin.
    • As you face the wash basin, the wall mounted grab rails are on the right.
    • The colour contrast between the wash basin grab rail(s) and wall is good.
    • There is a soap dispenser.
    • The height of the soap dispenser is 95cm.
    • Wide tear off paper roll is not available.
    • There is a hand dryer.
    • The hand dryer is at the recommended height of 80cm-100cm.
    • There is a towel dispenser.
    • The towel dispenser is at the recommended height of 80cm-100cm.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is a/are female sanitary, non-infectious waste, clinical waste and open waste paper bin disposal units.
    • There is a coat hook.
    • There are coat hooks in the toilet at 100cm and 135cm from the floor.
    • There is not a flashing fire alarm beacon within the toilet.
    • The lighting levels are good.