Access Guide
Getting Help and Assistance
- Bristol Airport Special Assistance please click here (new tab).
- There is a member of staff available for help and assistance.
- There are mobility aids available.
- The mobility aids available include wheelchairs.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
- There is a changing places facility available in the Terminal Building, near the Arrivals Hall.
Inside Access
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Access and Circulation
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- There is step-free access throughout the building via lift(s).
- The type of flooring throughout is concrete tiles.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- There is good colour contrast between the walls and floor in all areas.
- There is bench seating and single seats without armrests at regular intervals.
- The lighting levels are good.
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Signage
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- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Dementia friendly signage is not provided.
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Safe Place(s)
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- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
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Audio
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- This venue does not play background music/sound.
- There is not a hearing assistance system.
Eating and Drinking
- The following information is for the café/bar.
- The café/bar is located on the mezzanine level of the departure lounge.
- There is step-free access to the café/bar.
- Full table service is not available.
- Food and/or drinks are ordered from the service counter.
- Food and/or drinks can be brought to the table.
- The height of the service counter is very high (111cm+) .
- There is not a lowered section of the counter.
- There is not a hearing assistance system .
- There is ample room for a wheelchair user to manoeuvre.
- This area does play background music.
- The type of flooring in this area is vinyl.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- No chairs have armrests on both sides.
- The nearest table is approximately 3m from the entrance/opening.
- The nearest table is approximately 4m from the till/counter.
- The distance between the floor and the lowest table is 73cm.
- The distance between the floor and the highest table is 113cm.
- The standard height for tables is 73cm.
- Plastic/takeaway cups are available.
- Plastic/takeaway cutlery is not available.
- Drinking straws are available.
- There are hand held menus available.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
- The lighting levels are moderate to good.
Related Access Guides
- To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
- Departure Lounge link (new tab) - click here