You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • The airport is located to the south of Bristol, located off the A38. The post code for the Airport is BS48 3DY.
  • There are multiple parking options at the airport including short stay, multi storey and long stay.
  • For more information on directions to the airport please click here (opens new tab).
• By Bus View
  • There is a bus stop within 150 metres of the venue.
  • For more information on Bus and Coach Services to the airport please click here (opens new tab).
• By Train View
  • The nearest Railway Station is Bristol Temple Meads.
  • The A1 bus service connects the station to the Airport.
  • For more information on train services to Bristol and getting to the airport please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• Bristol Airport Special Assistance please click here (new tab).
• There is a member of staff available for help and assistance.
• There are mobility aids available.
• The mobility aids available include wheelchairs.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• There is a changing places facility available in the Terminal Building, near the Arrivals Hall.

You are on Airport Parking (Car and Key Drop Off). Skip to the next section.

Airport Parking (Car and Key Drop Off)

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• Parking View
  • The car park is located off the A38 to the south of the main airport entrance.
  • The car park type is open air/surface.
  • The car park does have a height restriction barrier.
  • The maximum height of the restriction barrier is 210cm (6ft 11in).
  • The car park does have a barrier control system at the entrance.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 28 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 300cm x 600cm (9ft 10in x 19ft 8in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
• Paying and Booking View
  • There are parking charges for the car park.
  • Payment machines are located This is a pre-bookable car park only.
• Exiting the Car Park View
  • The car park does have a barrier control system at the exit.
  • After you have parked your car, you need to provide your bay number and car keys to the automated check-in or in person check-in, in the reception area. Your car will then be parked by a member of the airport staff When you exit the car park the barrier will automatically recognise your number plates, after you have collected your car keys.

You are on Approach (Car and Key Drop Off). Skip to the next section.

Approach (Car and Key Drop Off)

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• Approach View
  • The surface of the approach is tarmac and block paving.
  • There is a/are fixed bollard(s) on the approach.
  • The bollard(s) does/do not have a good colour contrast to prevent them being hazardous to visually impaired people.
  • There is step-free access on the approach.

You are on Outside Access (Car and Key Drop Off). Skip to the next section.

Outside Access (Car and Key Drop Off)

• This information is for the entrance located in front of the drop off bays.
• The entrance area/door is clearly signed.
• There is step-free access at this entrance.
• There is not a canopy or recess which provides weather protection at this entrance.
• There is a dark mat or floor marking at this entrance that might be perceived as a hole.
• The entrance door(s) does/do contrast visually with its immediate surroundings.
• There is not a bell/buzzer.
• There is not an intercom.
• The main door(s) open(s) automatically.
• The door(s) is/are double width.
• The width of the door opening is 57cm.
• There is a second set of doors.
• The door(s) open(s) automatically.
• The door(s) is/are double width.
• The width of the door opening is 44cm.
• There is a member of staff available for assistance at this entrance.

You are on Automated Key Drop Off. Skip to the next section.

Automated Key Drop Off

• There are five automated kiosks where you can drop off your car keys.
• The automated kiosks are straight ahead after you enter the venue.
• There is level access to the kiosks.
• The height of the kiosks are very high, 111cm+.
• There is no lower level section on the kiosks.
• There is no hearing assistance at the kiosks.
• Staff are available to help you with any issue you may have.
• There is also a manned desk to the left of the automated kiosks where you can drop your car keys off in person.

You are on Counter (In Person Key Drop Off). Skip to the next section.

Counter (In Person Key Drop Off)

• The counter is located to left after you enter the venue, then left of the automated key drop off points.
• The counter is approximately 12m (13yd 4in) from the entrance.
• The counter is clearly visible from the entrance.
• There is step-free access to the counter.
• There is a clear unobstructed route to the counter.
• There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
• The counter is placed in front of a background which is patterned.
• The lighting levels at the counter are good.
• The height of the counter is high (95cm - 110cm).
• There is sufficient space to write or sign documents on the counter.
• There is not a lowered section of the counter.
• The counter is staffed.
• There is not a hearing assistance system at the counter.
• The type of flooring in this area is vinyl.
• There is not a waiting area close to the counter.

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• Comments View
  • Staff are available to help with any issues.
  • There are also five automated desks to the right of this counter where you can drop your car keys off.

You are on Parent and Baby Room. Skip to the next section.

Parent and Baby Room

• There is a parent and baby room for public use.
• The parent and baby room is located to the left as you enter the drop off reception.
• The parent and baby room is approximately 11m from the entrance.
• There is step-free access into the parent and baby room.
• Staff do not need to be notified for use of the room.
• There is pictorial and written text signage on or near the parent and baby room door.
• The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 80cm.
• The wash basin tap type is sensor.
• There is/are not chair(s) in the parent and baby room.
• There is a toilet in the parent and baby room.
• There is a flashing fire alarm beacon within the room.
• The lighting levels are good.

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• Comments View
  • There is a lower sink at 58cm.

You are on Bus Transfer to Terminal. Skip to the next section.

Bus Transfer to Terminal

• There is a bus service available that runs between the car park and the terminal(s).

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• Bus Stop(s) View
  • There is inside and outside seating available. The outside seating is under a canopy. There is a ramp available for wheelchair users to get on the bus. The ramp is available at the middle door on the bendy bus or at the back door on the standard bus.
• Access View
  • There is level access to the bus stops.
  • There is step free access to all of the bus stops.
  • There is only one bus stop for buses to transfer passengers to the terminal, this bus stop has step free access.
• Bus Details View
  • The bus does have a ramp available.
  • The buses will either have a ramp available, a lift available, or will be able to lower to kerb level.
  • There is a designated space available for wheelchair users.

You are on Approach (Key Collection). Skip to the next section.

Approach (Key Collection)

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• Approach View
  • The surface of the approach is block paving.
  • The minimum width between the bollards/wall is 265cm.

You are on Outside Access (Key Collection). Skip to the next section.

Outside Access (Key Collection)

• This information is for the entrance located in front of where the bus stops.
• The entrance area/door is clearly signed.
• There is step-free access at this entrance.
• There is a canopy or recess which provides weather protection at this entrance.
• There is a dark mat or floor marking at this entrance that might be perceived as a hole.
• The entrance door(s) does not/do not contrast visually with its immediate surroundings.
• The main door(s) open(s) automatically.
• The door(s) is/are double width.
• The width of the door opening is 107cm.
• There is a second set of doors.
• The door(s) open(s) automatically.
• The width of the door opening is 107cm.

You are on Counter (Key Collection). Skip to the next section.

Counter (Key Collection)

• The counter is located to the right as you enter the collection building.
• The counter is approximately 6m (6yd 1ft) from the entrance.
• The counter is clearly visible from the entrance.
• There is step-free access to the counter.
• There is a clear unobstructed route to the counter.
• There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
• The lighting levels at the counter are moderate to good.
• The height of the counter is high (95cm - 110cm).
• There is sufficient space to write or sign documents on the counter.
• There is a lowered section of the counter.
• The height of the lowered section at the counter is 75cm.
• There is sufficient space to write or sign documents on the lowered section of the counter.
• There is a clear knee recess beneath the low/lowered section of the counter.
• The counter is staffed.
• There is not a bell to attract attention.
• There is not a hearing assistance system at the counter.
• There is a waiting area close to the counter.
• Access to the waiting area is unobstructed.
• The seats do not have armrests.
• There is sufficient space for a wheelchair user to use the waiting area.

You are on Airport Parking (Collection). Skip to the next section.

Airport Parking (Collection)

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• Parking View
  • The car park is located straight ahead as you leave the key collection building.
  • The car park type is open air/surface.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 44 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 300cm x 600cm (9ft 10in x 19ft 8in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
• Exiting the Car Park View
  • The car park does have a barrier control system at the exit.
  • The exit barrier will open automatically based on your car number plate.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • This accessible toilet is located to the left as you enter the key drop off reception.
  • This accessible toilet is approximately 10m (10yd 2ft) from the entrance.
  • There is step-free access into the accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is Braille, pictorial and written text signage on or near the toilet door.
  • The door opens outwards.
  • The door is heavy.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 88cm (2ft 11in).
  • The door has a horizontal grab rail.
  • The dimensions of the accessible toilet are 165cm x 215cm (5ft 5in x 7ft 1in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 91cm (2ft 12in).
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 100cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 100cm (3ft 3in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is fair.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is good.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is fair.
  • The toilet seat colour contrast is fair.
  • The contrast between the walls and floor is fair.
  • The lighting levels are good.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.
• The nearest standard toilet(s) is/are located in the terminal building.
• The female toilet facilities that were surveyed are located to the left as you enter the drop off reception.
• The female toilet(s) is/are approximately 12m (13yd 4in) from the entrance.
• There is step-free access into the female toilet(s).
• There is pictorial signage on or near the toilet door.

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• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located to the left as you enter the drop off reception.
  • The male toilet(s) is/are approximately 8m (8yd 2ft) from the entrance.
  • There is step-free access into the male toilet(s).
  • There is pictorial signage on or near the toilet door.
  • There is not a lowered urinal.
  • An ambulant toilet with wall-mounted grab rails is not available.