Access Guide
Getting Help and Assistance
- Bristol Airport Special Assistance please click here (new tab).
- There is a member of staff available for help and assistance.
- There are mobility aids available.
- The mobility aids available include wheelchairs.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
- There is a changing places facility available in the Terminal Building, near the Arrivals Hall.
Inside Access
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Access and Circulation
View
- There is step-free access throughout the area.
- The type of flooring in corridors/walkways is vinyl.
- There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
- There is good colour contrast between the walls and floor in all areas.
- The lighting levels are varied.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is not consistent throughout.
- Dementia friendly signage is not provided.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
- This venue does play background music/sound.
- Music/sound is played all the time.
- There is not a hearing assistance system.
Eating and Drinking
- The following information is for the café.
- The café is located on the mezzanine floor.
- There is step-free access, via lift, to the café.
- Full table service is not available.
- Food and/or drinks are ordered from the service counter.
- Food and/or drinks can be brought to the table.
- The height of the service counter is high (95cm - 110cm) .
- There is not a lowered section of the counter.
- There is not a hearing assistance system .
- There is ample room for a wheelchair user to manoeuvre.
- This area does play background music.
- The type of flooring in this area is concrete.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- No chairs have armrests on both sides.
- The nearest table is approximately 2m from the entrance/opening.
- The nearest table is approximately 8m from the till/counter.
- The distance between the floor and the lowest table is 69cm.
- The distance between the floor and the highest table is 72cm.
- Plastic/takeaway cups are available.
- Plastic/takeaway cutlery is not available.
- Drinking straws are available.
- Children are welcomed in the bar area.
- There are menu boards/signs and wall menus available.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
- The lighting levels are varied.
Related Access Guides
- To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
- Departure Lounge link (new tab) - click here