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Check In Desks

Bristol Airport, North Side Road, Bristol, BS48 3DY

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Access Guide

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Introduction

  • Comments View
    • The check in desks are located on the ground floor of the Terminal Building.

Outside Access (Departures)

  • This information is for the entrance located at the front of the terminal building.
  • There is level access into the venue.
  • The main door(s) open automatically.
  • The doors are double width.
  • The door opening is 207cm (6ft 9in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open automatically.
    • The doors are double width.
    • The door opening is 204cm (6ft 8in) wide.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • The lighting levels are varied.
  • The type of flooring in walkways and corridors is tiles.
  • Comments View
    • The check in area is split between desks 1 to 32 and 33 to 50.
    • Desks 1 to 32 are located to the right as you enter.
    • Desks 33 to 50 are located to the left as you enter.

Counter

  • There is level access to the counter from the entrance.
  • The height of the counter is 115cm (3ft 9in).
  • The height of the counter is high.
  • There is not a lowered section.
  • There is not a hearing assistance system.
  • Lighting levels are medium.
  • Comments View
    • Desks 1 to 32 are located to the right as you enter.
    • The closest desk is approximately 25m from the Departures entrance, and the furthest 80m.
    • Touch screen quick check in desks are available at an accessible height.
    • Desks 33 to 50 are located to the right as you enter.
    • The closest desk is approximately 40m from the Departures entrance, and the furthest 70m.
    • Touch screen quick check in desks are available at an accessible height.

Standard Toilet(s)

  • The nearest standard toilet is located opposite the Departures entrance.

Toilet Facilities

  • There are accessible, standard female and male and baby change facilities opposite the Departures main entrance.
  • Beyond the check-in hall are the toiet facilities and Changing Places toilet opposite the Arrivals exit door.
  • Access is level throughout with no doors or other obstructions.

Additional Info

  • Staff do not receive disability awareness / equality training.
  • A member of staff trained in BSL skills is not generally on duty.