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Gates 21-33

Bristol Airport, North Side Road, Bristol, BS48 3DY

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Access Guide

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Getting To Departure Gates

  • The most accessible route to the Departure Gates has step-free level access and a lift.
  • Some flooring is shiny and patterned.
  • Assistance vehicles are not available.
  • There are not resting/seating areas along the route.
  • Wayfinding signage is available along the route.
  • Lighting levels are moderate to good.
  • For information on how to book assistance please visit the airport website.

Toilet and Changing Facilities

  • There are 10 toilets with adaptations.
  • The transfer space within the toilets with adaptations varies between left and right.
  • Some gates do not have any toilets with adaptations facilities. Passengers should check with passenger assistants to confirm if your gate has toilet facilities.
  • Step-free male and female standard toilet facilities are located at some of the gates within the airport.
  • Step-free standard toilets which include facilities for ambulant disabled people are located at some of the gates within the airport.
  • Parent and baby changing facilities are located within some of the toilets with adaptations.
  • Some gates do not have any standard toilet facilities. Passengers should check with passenger assistants to confirm if your gate has toilet facilities.

Departure Gates (Gate 26)

  • The departure gate(s) in this area are 21 - 33.
  • Departure Gate Details View
    • There is clear signage to the departure gates.
    • The height of the documentation check desk is very high (111cm+).
    • There is step-free access via lift to gate 26.
  • Boarding View
    • There is an Ambulift available.
    • The accessibility of the individual aircraft varies depending on the provider. Please contact your airline company prior to booking for more information.

Seating Area (Gate 26)

  • The seating area is located at departure gate 26.
  • There is step-free level access in this area.
  • There is designated seating available for people who require assistance.
  • There is space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • There are a mixture of chairs with and without armrests and coffee tables available in this area.
  • Some flooring is shiny and patterned.
  • There is no (or very little) background noise.
  • There is not a hearing assistance system.
  • Lighting levels are moderate to good.

Lift (Gate 26)

  • The lift is located to the right of gate 26.
  • The floors which are accessible by the lift surveyed are the ground and first floors.
  • The lift does have a recommended turning space (150cm x 150cm) in front of it.
  • The lift door has a medium visual contrast.
  • The external lift control buttons have tactile markings and Braille markings.
  • All of the external lift controls are at the recommended height (between 90cm - 120cm).
  • The lift door opening width is 89cm.
  • The internal dimensions of the lift are 97cm x 140cm.
  • The internal lift control buttons have tactile markings.
  • All of the internal lift controls are at the recommended height (between 90cm - 120cm).
  • Internally the lift has: a separate door to exit, a visual floor indicator and an audible announcer.
  • Lighting levels are moderate to good.
  • There are other lifts which vary in size at the same location.

Stairs (Gate 26)

  • The floors which are accessible by stairs are the ground and first floors.
  • There are more than 20 steps, which are clearly marked, with handrails on both sides.
  • The handrail is easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • Steps are split with a resting area.
  • The height of the highest step is 18cm.
  • Lighting levels are varied.

Toilet with Adaptations (Gate 26 - Right Hand Transfer)

  • This toilet is located between gates 26 and 28.
  • This toilet is approximately 27m from the lift.
  • Access View
    • There is step-free level access into the toilet.
    • There is pictorial signage on or near the door.
    • The door to enter opens outwards and has a medium visual contrast with the surrounding walls.
    • The width of the toilet door opening is 84cm.
    • The door has a locking handle.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a medium visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 218cm x 208cm and it has a turning space of at least 150cm x 150cm.
    • There is a lateral transfer space to the right of the seat but it is obstructed.
    • The lateral transfer space is 148cm (from the side of the toilet pan to the wall).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non transfer side.
    • The horizontal grab rail has a high visual contrast with the surrounding walls.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast with the surrounding walls.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast with the surrounding walls.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet does not have a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 116cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin tap type is lever mixer.
    • The vertical grab rails are on both sides of the wash basin.
    • The vertical grab rails have a high visual contrast with the surrounding walls.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 88cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 97cm from the floor.
    • There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The baby change facility when in use is at a height of 91cm from the floor.
    • There is a high visual contrast between the walls and floor.
    • Lighting levels are moderate to good.

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