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SoHo Coffee - Departure Lounge

Bristol Airport, North Side Road, Bristol, BS48 3DY

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Access Guide

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Getting Help and Assistance

  • Bristol Airport Special Assistance please click here (new tab).
  • There is a member of staff available for help and assistance.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • There is a changing places facility available in the Terminal Building, near the Arrivals Hall.

Eating and Drinking

  • Location and Access View
    • The following information is for the café.
    • The café is located in the centre, at the rear of the mezzanine floor.
    • There is step-free access to the café.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a counter where food and drink can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include: menu boards.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is soups, sandwiches, salads and hot pots.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is available.
    • Drinking straws are available.
    • This area does not play background music.
    • There is not a hearing assistance system .
  • Service Counter(s) View
    • The height of the counter is 120cm.
    • There is a moveable card machine available for payment.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The height between the floor and the underside of the lowest dining table is 71cm.
    • The distance between the floor and the underside of the highest dining table is 74cm.
    • The standard height for the underside of dining tables is 73cm.
    • The surface height of the highest table is 106cm.
    • No tables are permanently fixed.
    • No chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • In this area there are high tables and stools.
    • The type of flooring in this area is tiles.
    • The lighting levels are moderate to good.

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