Skip to main content
The new name for DisabledGo

WHSmith - Departure Lounge

Bristol Airport, North Side Road, Bristol, BS48 3DY

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting Help and Assistance

  • Bristol Airport Special Assistance please click here (new tab).
  • There is a member of staff available for help and assistance.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • There is a changing places facility available in the Terminal Building, near the Arrivals Hall.

Outside Access (Shop Entrance)

  • This information is for the entrance located within the Departure Lounge, to the left as you enter through World Duty Free.
  • There is level access into the venue.
  • There are no doors at this entrance.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • The lighting levels are good.
  • Wayfinding signage is not available.
  • The type of flooring in walkways and corridors is wood.


  • Shop Entrance View
    • On the ground floor of the Departure lounge.
    • There is step-free access at this entrance/opening.
    • There are no doors leading into the shop(s).
  • Till Point(s) View
    • There is step free access to the till point(s).
    • The nearest till point is/are approximately 2m from the shop entrance.
    • The till point(s) is/are clearly signed.
    • There is not a lowered section at the till point .
    • There is not a hearing assistance system at the till point(s).
    • There are not windows, TVs, glazed screens or mirrors behind the till point(s) which could adversely affect the ability of someone to lip read.
    • The till point(s) is/are not placed in front of a background which is patterned.

Related Access Guides