You are on Introduction. Skip to the next section.

Introduction

• Related link Departure Lounge and Mezzanine Level.
• Http://www.disabledgo.com/access-guide/bristol-airport/departure-lounge-and-mezzanine-level
• Related link Special Assistance Desk (OCS).
• Http://www.disabledgo.com/access-guide/bristol-airport/special-assistance-desk-ocs
• Related link Security.
• Http://www.disabledgo.com/access-guide/bristol-airport/security

You are on Route from Security. Skip to the next section.

Route from Security

• Depending on which security checkpoint you are located at, World Duty Free will be located to the right or straight ahead.
• When facing World Duty Free there is a corridor on the left hand side just before the entrance.
• Follow the corridor to the end (approximately 10m).
• At the end of the corridor there is a lift and stairs which lead up to the mezzanine level.
• Take the lift to the mezzanine level.
• Exit the Security lift and turn left towards the Aspire Lounge.
• Just before you reach the Aspire Lounge entrance turn right onto the wooden surface.
• Follow the wooden surface straight ahead to the end.
• Turn right when you reach the end of the wooden surface.
• Gates 8-16 will be on the left hand side.
• The Gates 8-16 entrance is approximately 38m from the Security lift.
• There is level access.

You are on Outside Access (Gates 8-16 Entrance). Skip to the next section.

Outside Access (Gates 8-16 Entrance)

• This information is for the entrance located towards the rear of the mezzanine, on the right hand side.
• There is not level access into the venue.
• There are no doors at this entrance.

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open away from you (push).
  • The doors are double width.
  • The door(s) is / are heavy.
  • The door opening is 139cm (4ft 7in) wide.

You are on Level Change (Gates 8-16 Entrance). Skip to the next section.

Level Change (Gates 8-16 Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in between the first and second set of doors.
• The ramp or slope is moderate.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.

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• Comments View
  • After entering through the first entrance, there are 3 moderate slopes with handrails on both sides leading up to the second set of doors.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service.
• There is not a hearing assistance system.
• This venue does not play background music.
• The lighting levels are varied.
• The type of flooring in walkways and corridors is carpet and tiles.

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• Comments View
  • Gate 16 is 450m from the main entrance.
  • Immediately after the second set of doors at the main entrance, OCS leave a number of wheelchairs for passengers to use if they feel the distance to their gate is too far for them to walk.
  • Passengers do not need permission to use the wheelchairs.
  • The wheelchairs can be left outside any of Gates 8-16 and OCS will collect them at a later time.
  • After entering through the second set of doors at the main entrance, when turning right there are two sets of automatic doors, and a number of manual, double width doors that are permanently held open up until Gate 16.
  • There is fixed seating available throughout the walkway / corridor.

You are on Level Changes. Skip to the next section.

Level Changes

• There are a number of level changes throughout the walkway / corridor.
• At Gate 10 there is a moderate slope going up, with handrails on both sides.
• Immediately after Gate 11 there is a moderate slope going up, with handrails on both sides.
• When approaching Gate 12 there are 4 moderate slopes going down, with handrails on both sides and a level landing between each one.

You are on Gates 8-16. Skip to the next section.

Gates 8-16

• Gates 8-16 all have similar staircases leading down to the boarding areas.
• Only Gate 10 has a lift leading down to the boarding area.
• Some of the gates have more fixed seating available than others.
• Most of the boarding areas have priority seating available at the front, closest to the exit.
• The gates that are not accessible via the walkway / corridor can be overcome using alternative routes.
• Alternative routes would be via OCS at the Special Assistance Point.

You are on Outside Access (Gate 10). Skip to the next section.

Outside Access (Gate 10)

• This information is for the entrance located on the first floor, straight ahead when exiting the lift.
• There is level access into the venue.
• The main door(s) open away from you (push).
• The doors are double width.
• The door(s) is / are light.
• The door opening is 165cm (5ft 5in) wide.

You are on Gate 10 Boarding Area. Skip to the next section.

Gate 10 Boarding Area

• There is priority seating at the front of the boarding area, closest to the exit.
• There is fixed seating available in Gate 10.
• Some of the fixed seating areas have plug sockets next to them for passengers to use.
• Some of the fixed seating areas have tables next to them.
• The height of the tables are 47cm.
• The type of flooring inside this boarding area is carpet.

You are on Other Floors (Gates 8-16). Skip to the next section.

Other Floors (Gates 8-16)

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• Steps View
  • The floors which are accessible by stairs are 1-M.
  • There are 15+ steps between floors.
  • The lighting levels are medium.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
• Comments View
  • Gates 8-16 all have very similar staircases leading down to the boarding areas.

You are on Lift (Gate 10). Skip to the next section.

Lift (Gate 10)

• There is a lift for public use.
• The lift is located off the main walkway / corridor.
• The lift is a standard lift.
• The floors which are accessible by this lift are 1-M.
• The lift is 260m (284yd 1ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The dimensions of the lift are 165cm x 280cm (5ft 5in x 9ft 2in).
• The clear door width is 109cm (3ft 7in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lighting level in the lift is medium.
• The lift does not have Braille markings.
• The lift does have tactile markings.

You are on Accessible Toilet (Gate 10). Skip to the next section.

Accessible Toilet (Gate 10)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is Braille signage on or near the toilet door and There is pictorial signage on or near the toilet door.
  • The accessible toilet is 11m (12yd 1in) from the Gate 10 lift.
  • The accessible toilet is located to the left when exiting the lift.
  • There is level access to the accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 151cm x 225cm (4ft 11in x 7ft 5in).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 83cm (2ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • It is not a push button style of alarm.
  • Disposal facilities are available in the cubicle.
  • There is a coat hook.
  • The coat hook is not within 120cm (3ft 11in) from floor level.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the internal door and wall is good.
  • The contrast between the external door and wall is fair.
  • The contrast between the grab rails and wall is fair.
  • The contrast between the drop down rails and wall is fair.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Comments View
  • There is a similar accessible toilet to the right when facing, except the transfer space is on the right hand side.

You are on Accessible Toilet (Gates 8-16). Skip to the next section.

Accessible Toilet (Gates 8-16)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is Braille signage on or near the toilet door and There is pictorial signage on or near the toilet door.
  • The accessible toilet is 400m (437yd 1ft) from the main entrance.
  • The accessible toilet is located off the main walkway / corridor just before reaching Gate 13.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 163cm x 366cm (5ft 4in x 12ft).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 91cm (2ft 12in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a coat hook.
  • The coat hook is not within 120cm (3ft 11in) from floor level.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the internal door and wall is fair.
  • The contrast between the external door and wall is fair.
  • The contrast between the grab rails and wall is fair.
  • The contrast between the drop down rails and wall is fair.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Comments View
  • Baby changing facilities are located within the accessible toilet.
  • The height of the baby changing table, once extended is 90cm.

You are on Standard Toilet(s) (Gates 8-16). Skip to the next section.

Standard Toilet(s) (Gates 8-16)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located off the main walkway / corridor, just before reaching Gate 13.
  • The female and male toilets are 400m (437yd 1ft) from the main entrance.
  • Inside the venue, there is level access to the female and male toilet.
  • Lighting levels are medium.
• Comments View
  • There is an ambulant disabled cubicle within the standard toilets.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• A member of staff trained in BSL skills is not generally on duty.