You are on Introduction. Skip to the next section.

Introduction

• To help keep everyone safe, a timed entry system is in place. Admission to Arnolfini is free, but all visitors need to pre-book a timed ticket.
  The venue holds spaces for drop ins throughout the day, but always try to book to secure a visit and to avoid disappointment.
• The venue offers free tickets for companions and carers of people with additional needs for charged for events.

Collapse all Expand all

• Comments View
  • Many of the regular public events are welcoming and accessible for people with a variety of needs or can easily be adapted to meet different needs. .
  • The venue also runs a number of events specifically designed for visitors with additional needs e.g. relaxed exhibition openings for blind and partially sighted people, BSL interpreters for selected events on request. .
  • The venue also organises bespoke visits for groups on request. To find out more, please contact the Programme team.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Bristol Temple Meads.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

Collapse all Expand all

• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is The Grove Pay and Display Public Car Park.
  • The car park is located on The Grove, behind Arnolfini.
  • There is a/are Blue Badge parking bay(s) available within the car park.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • There are also 2 designated Blue Badge parking spaces within easy reach of Arnolfini in the Mud Dock City Docks car park, accessed via The Grove Car Park.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

Collapse all Expand all

• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 166cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 185cm.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.

You are on Outside Access (Bristol Beer Factory Café Entrance). Skip to the next section.

Outside Access (Bristol Beer Factory Café Entrance)

Collapse all Expand all

• Entrance View
  • This information is for the entrance located at the side of the building.
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 110cm.
• Ramp/Slope View
  • The ramp/slope is located on the path leading to the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

Collapse all Expand all

• Comments View
  • Although the venue doesn't currently have a dedicated quiet space if you need one there are a number of activity rooms which will be made available to accommodate you.

You are on Inside Access (Bristol Beer Factory Cafe). Skip to the next section.

Inside Access (Bristol Beer Factory Cafe)

• There is not level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played throughout the venue.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are good.

You are on Level Change (Bristol Beer Factory Cafe). Skip to the next section.

Level Change (Bristol Beer Factory Cafe)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located immediately beyond the entrance.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.
• The width of the ramp/slope is 95cm (3ft 1in).

You are on Other Floors. Skip to the next section.

Other Floors

Collapse all Expand all

• Steps View
  • The floors which are accessible by stairs are B, G, 1, 2.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are moderate to good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located within the main lobby.
• The lift is a standard lift.
• The floors which are accessible by this lift are B, G, 1, 2.
• The lift is approximately 12m (13yd 4in) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 146cm x 135cm (4ft 9in x 4ft 5in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Museum. Skip to the next section.

Museum

• Exhibits can be audio described.
• Tactile signage for exhibits is not available.
• Braille signage for exhibits is not available.
• Touch tours are not available.
• Video tours are available.
• There is not a hearing assistance system.
• Concessions are available.
• There is a wheelchair to borrow.
• To borrow the wheelchair, please ask a member of staff.

Collapse all Expand all

• Comments View
  • Large print exhibit guides are available.
  • Audio guides are available.
  • Video tours about exhibits depend upon the exhibit.

You are on Eating and Drinking (Arnolfini Harbourside Bar (run by Bristol Beer Factory)). Skip to the next section.

Eating and Drinking (Arnolfini Harbourside Bar (run by Bristol Beer Factory))

• The following information is for the café/bar.
• The bar does serve food.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• Some tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 8m (8yd 2ft) from the main entrance.
• The standard height for tables is 70cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is available.
• Drinking straws are available.
• Children are welcomed in the bar area.
• Menus are hand held and wall.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

Collapse all Expand all

• Comments View
  • Table service is available on request, please ask at the bar.

You are on Theatre. Skip to the next section.

Theatre

• There are designated spaces for wheelchair users.
• Designated seating is located in the front row.
• Wheelchairs are left with you.
• A companion may sit with you.
• Companions sit either side of the patron or behind them.
• It is 25m (27yd 1ft) from the designated seating area to the nearest accessible toilet.
• This venue does not provide audio described performances.
• There is a hearing assistance system.
• The hearing assistance system is a fixed loop.
• Staff are trained to use the hearing assistance system.
• A deposit is not required for the hearing assistance system.
• The rows suitable for hearing assistance systems are variable according to the layout for the performance.
• There is a wheelchair to borrow.
• To borrow a wheelchair, ask a member of the Visitor Services Team.
• Concessions are available.
• Assistance dogs are allowed in the auditorium.

Collapse all Expand all

• Comments View
  • Access to the auditorium is level from the main entrance.
  • The seating is flexible and the layout varies depending on the type of event.
  • The photographs show the standard layout for films or lectures.
  • The seats in the front row can be removed in pairs to allow a wheelchair user access.
  • Prior arrangement to borrow a wheelchair is preferred.
  • There is a induction loop system covering most areas of the Theatre. Please contact Visitor Services for more information on the best seating.

You are on Toilet with Adaptations (Female - Left Transfer). Skip to the next section.

Toilet with Adaptations (Female - Left Transfer)

• Accessible toilet facilities are available.

Collapse all Expand all

• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 6m (6yd 1ft) from the lift.
  • This accessible toilet is located within the standard female toilet.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is not a shared toilet.
  • This is a female facility.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The width of the accessible toilet door is 93cm (3ft 1in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 136cm x 166cm (4ft 6in x 5ft 5in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 107cm (3ft 6in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are non-infectious waste and waste paper pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is not a hand dryer.
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • There is a low colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • There is a fair colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 80cm (2ft 7in).
• Comments View
  • The lock was broken at the time of the survey.
  • The accessible toilet located within the standard male toilet is of similar layout.
  • Accessible toilets can be found on Floors -1, 0 and 2.

You are on Toilet with Adaptations (Bristol Beer Factory Café - Right Transfer). Skip to the next section.

Toilet with Adaptations (Bristol Beer Factory Café - Right Transfer)

• Accessible toilet facilities are available.

Collapse all Expand all

• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 11m (12yd 1in) from the main entrance.
  • This accessible toilet is located by the café, to the right after the main entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 92cm (3ft).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 157cm x 280cm (5ft 2in x 9ft 2in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 83cm (2ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary, clinical waste and open waste paper bin disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 140cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a medium colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are low to moderate.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 88cm (2ft 11in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

Collapse all Expand all

• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on the basement level.
  • The female and male toilets are approximately 6m (6yd 1ft) from the lift.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are good.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents are available in large print.
• A bowl of water can be provided for an assistance dog.

Collapse all Expand all

• Comments View
  • There are 2 manual wheelchairs available for visitors. Please contact the venue beforehand to arrange or alternatively speak to a member of the Visitor Services Team.
  • For ticketed events, a free carer ticket can be provided. Please inform the Visitor Services Team at the time of booking.
  • Discounted tickets are also available for some events for people who are in receipt of disability benefits. Proof does need to be shown in the form of a letter or statement from DWP.
  • Staff receive Autism Awareness training.
  • Assistance dogs and assistance dogs in training are welcome.