You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a fitness suite, exercise studios, indoor tennis courts, badminton courts, squash courts, swimming pool, a splash pool for kids, spa facilities, a crèche, and a kid's club.
• Services / facilities within the grounds include outdoor tennis courts.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Parson Street.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 06:00 - 22:30.
• Tuesday 06:00 - 22:30.
• Wednesday 06:00 - 22:30.
• Thursday 06:00 - 22:30.
• Friday 06:00 - 22:30.
• Saturday 07:00 - 22:00.
• Sunday 07:00 - 22:00.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the front of the building.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 5 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 390cm x 500cm (12ft 10in x 16ft 5in).
  • The nearest Blue Badge bay is 36m (39yd 1ft) from the main entrance.
  • The furthest Blue Badge bay is 56m (61yd 9in) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the venue.
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The width of the door opening is 140cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) both ways.
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 140cm.
• Ramp/Slope View
  • The ramp/slope is located on the pathway leading to the entrance.
  • The gradient of the ramp/slope is slight.
• Comments View
  • The second set of doors are 6m beyond the first entrance doors.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 18m (19yd 2ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are medium.
• There is not a hearing assistance system.

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• Comments View
  • To the left of the reception desk are security turnstiles.
  • The accessible gate opens both ways and is 107cm wide.

You are on Entrance (Children's Centre). Skip to the next section.

Entrance (Children's Centre)

• This information is for the entrance located to the right before you approach the reception desk.

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• Entrance View
  • There is step-free access at this entrance.
  • The main door(s) open(s) automatically (away from you).
  • The door(s) is/are single width.
  • The width of the door opening is 130cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 180cm.
• Comments View
  • The first entrance is a security gate opened by a security pass.

You are on Inside Access (Children's Centre). Skip to the next section.

Inside Access (Children's Centre)

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are medium.

You are on Eating and Drinking (Children's Centre). Skip to the next section.

Eating and Drinking (Children's Centre)

• The following information is for the café.
• The café is located within the children's centre.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 6m (6yd 1ft) from the children's centre entrance.
• The distance between the floor and the lowest table is 43cm (1ft 5in).
• The distance between the floor and the highest table is 73cm (2ft 5in).
• The standard height for tables is 73cm.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is not available.
• Drinking straws are available.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Accessible Toilet (Children's Centre). Skip to the next section.

Accessible Toilet (Children's Centre)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is written text and pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 42m (45yd 2ft) from the main entrance.
  • This accessible toilet is located in the children's centre.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 88cm (2ft 11in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 156cm x 210cm (5ft 1in x 6ft 11in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 86cm (2ft 10in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.

You are on Standard Toilet(s) (Children's Centre). Skip to the next section.

Standard Toilet(s) (Children's Centre)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located in the children's centre.
  • The shared toilet(s) is/are approximately 42m (45yd 2ft) from the main entrance.
  • Inside the venue, there is level access to the shared toilet(s).
  • Lighting levels are medium.

You are on Parent and Baby Room (Children's Centre). Skip to the next section.

Parent and Baby Room (Children's Centre)

• There is a parent and baby room for public use.
• The parent and baby room is located in the children's centre.
• The parent and baby room is approximately 44m from the main entrance.
• There is step-free access to the parent and baby room.
• Staff do not need to be notified for use of the room.
• There is written text signage on or near the parent and baby room door.
• The baby change table is set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table once extended is 82cm (2ft 8in).
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 78cm.
• The wash basin tap type is push.
• There is a/are chair(s) in the parent and baby room.
• There is a chair with armrests on both sides.
• There is a toilet in the parent and baby room.
• There is not a flashing fire alarm beacon within the room.
• The lighting levels are good.

You are on Inside Access (Centre). Skip to the next section.

Inside Access (Centre)

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played in the fitness suite and studios.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are medium.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• The following information is for the café.
• The café is located at the rear of the venue.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• Some tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 64m (69yd 2ft) from the main entrance.
• The distance between the floor and the lowest table is 53cm (1ft 9in).
• The distance between the floor and the highest table is 104cm (3ft 5in).
• The standard height for tables is 72cm.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is not available.
• Drinking straws are available.
• Children are welcomed in the bar area.
• Menus are hand held and wall.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Swimming Pool (Indoor). Skip to the next section.

Swimming Pool (Indoor)

• There is level access from the changing area to the swimming pool.
• There is not a ramped entrance into the water.
• There is a wet side chair available.
• There is a hoist for wheelchair users to access the water.
• The hoist is manual.
• There are not steps into the swimming pool.
• There is a ladder type entrance into the water.
• There is a handrail on both sides of the ladder.

You are on Entrance (Outdoor Swimming Pool and Tennis Courts). Skip to the next section.

Entrance (Outdoor Swimming Pool and Tennis Courts)

• This information is for the entrance located to the left of the café area.

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• Entrance View
  • There is step-free access at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are heavy.
  • The width of the door opening is 80cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 90cm.

You are on Swimming Pool (Outdoor). Skip to the next section.

Swimming Pool (Outdoor)

• There is level access from the changing area to the swimming pool.
• There is not a ramped entrance into the water.
• There is a wet side chair available.
• There is not a hoist for wheelchair users to access the water.
• There are not steps into the swimming pool.
• There is a ladder type entrance into the water.
• There is a handrail on both sides of the ladder.

You are on Outdoor Tennis Courts / Patio Area. Skip to the next section.

Outdoor Tennis Courts / Patio Area

• Access to the outdoor tennis courts/patio area is via a set of heavy double doors that open away from you (push) and are 160cm wide.
• The doors are located in the seating area of the café.
• There is a sloped pathway leading to the outdoor tennis courts.
• Beyond the entrance is a patio area overlooking the competition tennis court.

You are on Fitness Suite. Skip to the next section.

Fitness Suite

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• Access to Fitness Suite View
  • The fitness suite is located at the rear of the venue and on the first floor.
  • The fitness suite is 130m (142yd 6in) from the main entrance.
  • There is step free access to the fitness suite.
  • There are not doors into the fitness suite.
• Fitness Suite (General) View
  • Staff receive some training in assisting disabled people.
  • Training provided is by David Lloyd.
  • Equipment suitable for mobility or sensory impaired users includes the multi-gym, rowing machine, cycles and free weights.
  • A portable hearing loop is not available for induction.
  • There is clear manoeuvring space between equipment.
  • There is not level access to all of the equipment.

You are on Level Change (Fitness Suite). Skip to the next section.

Level Change (Fitness Suite)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located around the perimeter of the fitness suite.
• There is/are 1 step(s) to the area/service.
• The lighting levels at the step(s) are medium.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G, 1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.
• Comments View
  • There are a similar set of stairs opposite the female changing rooms.
  • These can be seen in photographs 3, 4, 5 and 6.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located opposite the accessible changing room.
• The lift is a chair stair lift.
• The floors which are accessible by this lift are G, 1.
• The lift is approximately 134m (146yd 1ft) from the main entrance.
• Staff do need to be notified for use of the lift.
• The lighting level in the lift is medium.

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• Comments View
  • The chair stair lift gives access to the first floor fitness suite.

You are on Indoor Facilities. Skip to the next section.

Indoor Facilities

• Within the venue there are 13 indoor tennis courts, 4 badminton courts and 4 squash courts.
• There are a set of heavy double doors to the indoor tennis courts.
• These doors open away from you (push) and are 160cm wide courts.
• There is a heavy glass door to enter the squash courts, that opens away from you (push) and is 86cm wide.
• There is level access to all of these courts.
• Fronting the squash courts are sofa style chairs with armrests.

You are on Accessible Changing Room (Wet Side & Dry Side). Skip to the next section.

Accessible Changing Room (Wet Side & Dry Side)

• There are accessible changing rooms available.
• The accessible changing room is located at the rear of the building, next to male changing rooms.
• The facility is 130m (142yd 6in) from the main entrance.
• The door opens outwards.
• The width of the door is 90cm (2ft 11in).
• The door is locked by a twist lock.
• The dimensions of the accessible changing room are 260cm x 223cm (8ft 6in x 7ft 4in).
• There is a lateral transfer space.
• As you face the toilet pan the transfer space is on the right.
• The lateral transfer space is 159cm (5ft 3in).
• There is a dropdown rail on the transfer side.
• There is a flush on the transfer side.
• Wall mounted rails are available.
• The toilet seat is 44cm (1ft 5in) above floor level.
• There is a sink.
• The sink can be reached from seated on the toilet.
• The height of the sink is 76cm (2ft 6in).
• The tap type is lever.
• There is a mixer tap.
• There is an emergency alarm in the cubicle.
• The emergency alarm is fully functional.
• There is not a locker within the accessible changing room.
• There is not a changing bench.
• There is a wheel in shower.
• The facilities available in the accessible shower are an adjustable shower head, handrails and a flip-down seat.
• The height of the seat is 50cm (1ft 8in).

You are on Standard Changing Room (Wet Side & Dry Side - Male). Skip to the next section.

Standard Changing Room (Wet Side & Dry Side - Male)

• There is a/are standard changing room(s) available.
• The standard changing room(s) is/are approximately 132m (144yd 1ft) from the main entrance.
• The standard changing room(s) is/are approximately 112m (122yd 1ft) from the reception desk.
• The standard changing room(s) is/are approximately 4m (4yd 1ft) from the ground floor fitness suite.
• The standard changing room(s) surveyed is/are located at the rear of the building.
• There is level access to the standard changing room(s).
• Shower facilities are available within the changing room(s).
• There is level access to the shower facilities.

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• Comments View
  • The female changing rooms are on the opposite side of the swimming, 165m from the main entrance.

You are on Standard Toilet(s) (Standard Changing Rooms). Skip to the next section.

Standard Toilet(s) (Standard Changing Rooms)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located with in the standard changing rooms.
  • The female and male toilets are approximately 151m (165yd 5in) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the male standard changing rooms.
  • The height of the baby change table once extended is 90cm (2ft 11in).
• Comments View
  • There are similar toilets and baby change facilities within the female standard changing rooms.

You are on Standard Toilet(s) (Café Area). Skip to the next section.

Standard Toilet(s) (Café Area)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located in the café area.
  • The female and male toilets are approximately 60m (65yd 1ft) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the standard toilets.
  • The height of the baby change table once extended is 90cm (2ft 11in).

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.