You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Bristol Temple Meads.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Wapping Wharf.
  • The car park is located off Wapping Road.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main door(s) open automatically.
• The doors are single width.
• The door opening is 170cm (5ft 7in) wide.

You are on Outside Access (Rear Entrance). Skip to the next section.

Outside Access (Rear Entrance)

• This information is for the entrance located to the rear of the building.
• There is level access into the venue.
• The main door(s) open automatically.
• The doors are single width.
• The door opening is 170cm (5ft 7in) wide.

You are on Reception. Skip to the next section.

Reception

• The desk is 14m (15yd 11in) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is high (110cm+).
• The desk has a low (76cm or lower) section.
• The lighting levels are medium.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are moderate to good.

You are on Outside Access (MCafe Etrance). Skip to the next section.

Outside Access (MCafe Etrance)

• This information is for the entrance located to the front of the cafe.
• There is level access into the venue.
• The main door(s) open automatically (away from you).
• The doors are double width.
• The door opening is 180cm (5ft 11in) wide.

You are on Eating and Drinking (MCafe). Skip to the next section.

Eating and Drinking (MCafe)

• The following information is for the cafe.
• The bar does serve food.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 4m (4yd 1ft) from the cafe entrance.
• The distance between the floor and the lowest table is 70cm (2ft 4in).
• The distance between the floor and the highest table is 70cm (2ft 4in).
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is available.
• Drinking straws are available.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Museum. Skip to the next section.

Museum

• Exhibits can be audio described.
• Tactile signage for exhibits is not available.
• The availability of tactile signage depends on exhibition.
• Braille signage for exhibits is available.
• Video tours are available.
• There is not a hearing assistance system.
• There is a wheelchair to borrow.

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• Comments View
  • There are two wheelchairs available to borrow from reception
  • Audio Discovery Pens are available from reception however, please bring your own headphones.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1-2.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are moderate to good.

You are on Lift (Foyer). Skip to the next section.

Lift (Foyer)

• There is a lift for public use.
• The lift is located ahead as you enter.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1-2.
• The lift is 16m (17yd 1ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 100cm x 215cm (3ft 3in x 7ft 1in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

You are on Lift (Rear Lift). Skip to the next section.

Lift (Rear Lift)

• There is a lift for public use.
• The lift is located to the rear of the musium.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1.
• The lift is 56m (61yd 9in) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 155cm x 140cm (5ft 1in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

You are on Accessible Changing Room. Skip to the next section.

Accessible Changing Room

• There are accessible changing rooms available.
• The accessible changing room is located to the left as you enter.
• The facility is 24m (26yd 9in) from the main entrance.
• The door opens outwards.
• The door is not push pad activated.
• The width of the door is 90cm (2ft 11in).
• The door is locked by a lever twist.
• The dimensions of the accessible changing room are 285cm x 165cm (9ft 4in x 5ft 5in).
• There is a lateral transfer space.
• As you face the toilet pan the transfer space is on the right.
• The lateral transfer space is 90cm (2ft 11in).
• There is a dropdown rail on the transfer side.
• There is a flush on the transfer side.
• Wall mounted rails are available.
• The toilet seat is 46cm (1ft 6in) above floor level.
• There is a sink.
• The sink can be reached from seated on the toilet.
• The height of the sink is 73cm (2ft 5in).
• There is a mixer tap.
• There is an emergency alarm in the cubicle.
• The emergency alarm is not fully functional.
• The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
• There is not a locker within the accessible changing room.
• The accessible changing room has a manual hoist.
• There is a changing bench.
• The facility changing bench is wall mounted.
• The facility changing bench height is adjustable.
• The length of the bench is 180cm (5ft 11in).
• There is not a wheel in shower.

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• Comments View
  • Please note, a battery for the hoist is available from the reception/welcome desk.

You are on Toilet with Adaptations (Foyer). Skip to the next section.

Toilet with Adaptations (Foyer)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is Braille, tactile and pictorial signage on or near the toilet door.
  • The accessible toilet is 24m (26yd 9in) from the main entrance.
  • The accessible toilet is located to the left as you enter.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is not a unisex toilet.
  • Whithin the male standard toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a sliding bolt.
  • The width of the accessible toilet door is 80cm (2ft 7in).
  • The door weight is light.
  • The dimensions of the accessible toilet are 225cm x 180cm (7ft 5in x 5ft 11in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 105cm (3ft 5in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are not available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The towel dispenser is 104cm (3ft 5in) high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Comments View
  • There is an identical accessible toilet within the female standard toilet.

You are on Toilet with Adaptations (MCafe). Skip to the next section.

Toilet with Adaptations (MCafe)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is Braille, tactile and pictorial signage on or near the toilet door.
  • The accessible toilet is 4m (4yd 1ft) from the cafe entrance.
  • The accessible toilet is located to the left as enter.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is not a unisex toilet.
  • Within the male standard toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a sliding bolt.
  • The width of the accessible toilet door is 80cm (2ft 7in).
  • The door weight is light.
  • The dimensions of the accessible toilet are 235cm x 170cm (7ft 9in x 5ft 7in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 80cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is not a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The towel dispenser is 104cm (3ft 5in) high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Comments View
  • There is a identical accessible toilet located within the female standard toilet.

You are on Toilet with Adaptations (Second Floor). Skip to the next section.

Toilet with Adaptations (Second Floor)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is tactile, pictorial and Braille signage on or near the toilet door.
  • The accessible toilet is 8m (8yd 2ft) from the lift.
  • The accessible toilet is located on the second floor.
  • There is level access to the accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is not a unisex toilet.
  • Within the male standard toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a sliding bolt.
  • The width of the accessible toilet door is 80cm (2ft 7in).
  • The door weight is light.
  • The dimensions of the accessible toilet are 220cm x 160cm (7ft 3in x 5ft 3in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 68cm (2ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are not available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The towel dispenser is 104cm (3ft 5in) high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Comments View
  • There is an identical accessible toilet located within the female standard toilet.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located to the left as you enter.
  • The female and male toilets are 24m (26yd 9in) from the main entrance.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located to the right as you enter.
  • The height of the baby change table once extended is 90cm (2ft 11in).
  • Inside the venue, there is level access to the baby change facility.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service can be requested.

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• Comments View
  • BSL tours can be arranged. Please call several days in advance.