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Premier Inn Bristol City Centre (Finzels Reach)

Finzels Reach, Counterslip, Bristol, BS1 6BX

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Access Guide

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Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Bristol Temple Meads.

COVID-19 Information

  • There is a member of staff available at the entrance.
  • There is hand sanitiser available at the entrance.
  • The hand sanitisers are free standing.
  • Hand sanitisers are available inside the venue.
  • There is a limited number of people allowed inside.
  • There is a Track and Trace system in place.
  • There is a one-way system throughout.
  • The one-way system is clearly marked/signed.
  • There is clear signage inside to help with social distancing.
  • There are protective clear screens located at desks/counters.
  • Protective screens are available at reception and at the self service kiosks.
  • Toilets are currently unavailable.
  • Housekeeping no longer going into rooms and restaurant currently closed.
  • For more information about the measures in place for Covid-19 please click here (new tab) .

Opening Times

  • Reception is staffed 24 hours per day.

Parking (Blue Badge Holders)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located in the basement.
    • The car park type is underground.
    • Parking spaces for Blue Badge holders do need to be booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 358cm x 480cm (11ft 9in x 15ft 9in).
    • The nearest Blue Badge bay is 6m (6yd 1ft) from the basement entrance.
    • The furthest Blue Badge bay is 8m (8yd 2ft) from the basement entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located along Old Temple Street.
    • There is step-free access at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 137cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 139cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Reception

  • The desk/counter is 5m (5yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The hearing system is available only on request.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • There is a touch screen.
  • The touch screen is at a suitable height for a wheelchair user.

Inside Access

  • There is level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.

Eating and Drinking (Thyme Restaurant)

  • The following information is for the restaurant.
  • The restaurant is located to the left as you enter.
  • Full table service is available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 7m (7yd 1ft) from the main entrance.
  • The distance between the floor and the lowest table is 65cm (2ft 2in).
  • The distance between the floor and the highest table is 106cm (3ft 6in).
  • The standard height for tables is 74cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are not available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are -1, G, 1, 2, 3, 4, 5, 6, 7.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.

Lift

  • There is a lift for public use.
  • The lift is located to the right of reception.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are -1, G, 1, 2, 3, 4, 5, 6, 7.
  • Wall mounted information boards are provided at lift landings.
  • There are manual, heavy, single doors to access the lift lobby on all floors.
  • The lift is approximately 18m (19yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 91cm (2ft 12in).
  • The dimensions of the lift are 140cm x 160cm (4ft 7in x 5ft 3in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.

Room

  • General Information View
    • There are 168 rooms in total.
    • There are 0 standard ground floor rooms.
    • There are 159 standard rooms on other floors.
  • Accessible Rooms View
    • There are accessible ensuite facilities.
    • There is / are 9 room(s) which has / have accessible ensuite facilities.
    • There is / are 0 adjoining room(s) available for carers.
  • Location and Access View
    • The accessible room viewed is 31m (33yd 2ft) from the lift.
    • There is level access from an accessible entrance.
    • This is by lift.
    • No accessible rooms are located in a separate building from the main hotel.
  • Accessible Room View
    • The room number or room name viewed was 311.
    • The width of the door is 92cm (3ft).
    • The height of the bed is 57cm (1ft 10in).
    • The measurement between the bed base and floor is 26cm (10in).
    • Light switches are within 120cm from floor level.
    • There is a functional emergency alarm in the room.
    • It is a push button style alarm.
    • An adjoining room is not available.
    • Assistance dogs are welcomed to stay with guests in accessible rooms.
  • Accessible Ensuite View
    • The width of the door to the ensuite is 76cm (2ft 6in).
    • The door opens by sliding.
    • The door weight is heavy.
    • The door does not have a lock.
    • The dimensions of the accessible ensuite are 270cm x 247cm (8ft 10in x 8ft 1in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 79cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet, the wall mounted grab rails are on both sides.
    • The toilet seat is 46cm (1ft 6in) above floor level.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm in height.
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The height of the sink is 75cm (2ft 6in).
    • The tap type is lever.
    • There is a mixer tap for the sink.
    • There is a functional emergency alarm available in the ensuite.
    • Disposal facilities are available.
    • There are mirrors.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
  • Bath and Shower View
    • There is not a bath.
  • Wheel In Shower View
    • There is a wheel in shower.
    • The shower head is adjustable.
    • The shower control type is twist/turn.
    • The shower seat is flip-down.
    • The flip-down or fixed seat height is 51cm (1ft 8in).
    • There are handrails available for the shower.
  • Signage, colour contrast and lighting in accessible rooms View
    • There is no additional signage on or near the hotel door.
    • The colour contrast between the external hotel room door and wall is good.
    • The colour contrast between the walls and floor is good.
    • The colour contrast between the internal hotel room door and wall is good.
    • The colour contrast between the external ensuite door and wall is good.
    • Lighting levels are bright.
  • Colour contrast and lighting in accessible ensuite View
    • The colour contrast between the internal ensuite door and wall is good.
    • The colour contrast between the walls and floor in the ensuite is fair.
    • The colour contrast between the drop down rails and wall is good.
    • The colour contrast between the grab rails and wall is good.
    • Lighting levels are bright.
  • Auxiliary Aids - General View
    • Some hotel rooms have no auxiliary aids for people with sensory impairments.
    • The hotel does not provide other auxiliary aids for people with mobility impairments.
    • The number of accessible rooms with baths is 6.
    • The number of accessible rooms with wheel in showers is 3.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors can be accessed by lift.
    • Adjoining rooms are not available.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 8m (8yd 2ft) from the main entrance.
    • The accessible toilet is located to the right as you enter.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 170cm x 359cm (5ft 7in x 11ft 9in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 106cm (3ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary disposal units.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located to the right of reception.
    • The male toilet(s) is/are approximately 15m (16yd 1ft) from the main entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels are bright.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located to the right of reception.
    • The shared toilet(s) is/are approximately 14m (15yd 11in) from the main entrance.
    • Inside the venue, there is level access to the shared toilet(s).
    • Lighting levels are bright.

Additional Info

  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.