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St Mary Redcliffe Church

Redcliffe Hill, Redcliffe, Bristol, BS1 6RA

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Access Guide

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Introduction

  • Services / facilities within the building include the church, cafe and a bookshop.
  • Comments View
    • The church is open Monday to Saturday 08:30 - 17:00.
    • Sunday services are held at 08:00, 09:00, 11:15 and 18:30.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Bristol Temple Meads.

Parking (Blue Badge Holders)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for Blue Badge holders.
    • The car park is located outside the South entrance.
    • The car park type is open air/surface.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are uneven surfaces.
    • The car park surface is tarmac and block paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.
  • Comments View
    • Blue Badge Holders should call the church ahead of arrival to check whether the spaces outside the South entrance are available.
    • There is a car park in Portwall Lane across the road from the North entrance with both Blue Badge and standard parking available.

Outside Access (South Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • There are no doors at this entrance.
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is / are double (with one leaf locked).
    • The door(s) is / are heavy.
    • The width of the door opening is 85cm (2ft 9in).

Level Change (South Entrance Approach)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located on the path leading to the entrance.
  • The ramp/slope is moderate.

Level Change (South Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located immediately beyond the entrance.
  • The ramp/slope is moderate.
  • The ramp/slope is permanent.

Outside Access (North Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are double.
  • The door(s) is / are permanently held open.
  • The width of the door opening is 97cm (3ft 2in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is / are double (with one leaf locked).
    • The door(s) is / are heavy.
    • The width of the door opening is 62cm (2ft).

Level Change (North Entrance)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 15+ step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are in the centre.

Counter (Queries & Information)

  • The counter is 10m (10yd 2ft) from the entrance.
  • There is level access to the counter from the entrance.
  • There is not a lowered section.
  • The height of the counter is medium height (77cm - 109cm).
  • There is not a hearing assistance system.
  • Lighting levels are medium.
  • Comments View
    • Please call in advance as staffing at this desk is seasonal. There are however staff always present within the church itself.

Inside Access (Church)

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.

Inside Access (St Johns Chapel)

  • There is level access to the service(s).
  • Comments View
    • There is a small open plan shop selling books within the chapel.

Inside Access (The Lady Chapel)

  • There is not level access to the service(s).
  • The lighting levels are medium.

Level Change (The Lady Chapel)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading into The Lady Chapel.
  • The ramp/slope is steep.
  • The ramp/slope is portable.
  • There is not a level landing at the top of the ramp/slope.
  • Please contact the venue in advance.
  • The ramp does not have handrails.
  • The width of the ramp/slope is 72cm (2ft 4in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located leading into The Lady Chapel.
  • There is/are 1 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is not a/are not handrail(s) at the step(s).
  • The ramp/slope does bypass the step(s).

Eating and Drinking (The Arc Cafe)

  • The following information is for the cafe.
  • The cafe is located next to the North entrance.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 24m (26yd 9in) from the South entrance.
  • The standard height for tables is 76cm.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are wall only.
  • The type of food served here is hot and cold meals and snacks.
  • Opening Times View
    • Please contact the venue for details of opening times and Opening times for the venue vary according to bookings/events taking place.

Church Grounds

  • The church grounds contains walkways, memorial plaques and benches.

Accessible Toilet

  • There are not accessible toilet facilities within this venue.

Standard Toilet(s)

Level Change (The Arc Cafe & Toilets)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located next to the North entrance leading down to the cafe and toilets.
  • There is/are 15+ step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the left going up.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents are available in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located within the church grounds.
  • A member of staff trained in BSL skills is not normally on duty.
  • Home visits / services are available.