Access Guide
Location
- The nearest National Rail station is Bristol Temple Meads.
Parking
- The venue does not have its own car park.
-
Public Car Parks
View
- There is not a car park for public use within 200m (approx).
-
On Street Blue Badge Parking
View
- On street marked Blue Badge bays are not available.
-
On Street Standard Parking
View
- Clearly signed and / or standard marked parking bays are available.
- Standard marked parking bays are located off Denmark Street.
-
Drop-off Point
View
- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open towards you (pull).
- The doors are double width.
- The door(s) is / are heavy.
- The door opening is 165cm (5ft 5in) wide.
Level Change (Main Entrance)
- There is a / are step(s) to access this area / service.
- The step(s) is/are located in front of the entrance.
- There is / are 1 step(s) to the area / service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is / are medium.
- The steps do not have handrails.
Outside Access (Accessible Entrance)
- This information is for the entrance located to the rear of the venue.
- There is level access into the venue.
- The bell is in a suitable position to allow wheelchair users to gain access.
- The main door(s) open towards you (pull).
- The doors are double width.
- The door(s) is / are heavy.
- The door opening is 168cm (5ft 6in) wide.
Outside Access (Box Office Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open automatically (away from you).
-
Second set of doors
View
- The automatic doors are push pad activated.
- The doors are single width.
- The door opening is 85cm (2ft 9in) wide.
Level Change (Box Office Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is permanent.
Reception (Box Office)
- The desk is 6m (6yd 1ft) from the box office entrance.
- There is level access to reception from the entrance.
- The reception desk is high (110cm+).
- The desk has a low (76cm or lower) section.
- The lighting levels are medium.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
Inside Access (Box Office)
- There is level access to the service.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are medium.
Inside Access (Theatre)
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are medium.
-
Comments
View
- There is level access to the wheelchair user seating areas in the stalls section of the auditorium.
Level Change (Theatre)
- There is a ramp or slope to access this service.
- The ramp or slope is portable.
- Please contact a member of staff.
- The width of the ramp or slope is 75cm (2ft 6in).
- There is a / are step(s) to access this area / service.
- The step(s) is / are located leading to the box seating.
- There is / are 9 step(s) to the area / service.
- The lighting levels at the steps are medium.
- The step(s) is/are clearly marked.
- The step(s) is / are medium.
- The ramp/slope does bypass the step(s).
- There is a standard and / or platform lift to access this service.
- The lift does bypass the step(s).
Lift
- There is a lift for public use.
- The lift is located to the right as you enter.
- The lift is a platform lift.
- The platform lift accesses a small level change.
- The lift is 4m (4yd 1ft) from the accessible entrance.
- Staff do need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 80cm x 125cm (2ft 7in x 4ft 1in).
- There are separate entry and exit doors in the lift.
- The controls for the lift are within 120cm from the floor.
- The lift does not have Braille markings.
- The lift does not have tactile markings.
- The lighting level in the lift is medium.
Theatre
- There are designated spaces for wheelchair users.
- Designated seating is located within the stalls and box seating.
- Wheelchairs are left with the patron.
- A companion may sit with you.
- Companions sit alongside the patron.
- It is 31m (33yd 2ft) from the designated seating area to the nearest accessible toilet.
- This venue does provide audio described performances.
- There is a hearing assistance system.
- The hearing system is infrared.
- Staff are trained to use the hearing system.
- A deposit is not required for the sound enhancement system.
- The rows suitable for hearing assistance systems are all rows.
- There is not a wheelchair to borrow.
- Concessions are available.
- Assistance dogs are allowed in the auditorium.
-
Comments
View
- As well as audio description, the theatre also provides captioned performances, signed performances and relaxed performances for some shows.
- Please contact the venue for details.
Eating and Drinking (Circle Bar)
- The following information is for the bar.
- The bar does not serve food.
- Full table service is available.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The distance between the floor and the lowest table is 68cm (2ft 3in).
- The distance between the floor and the highest table is 82cm (2ft 8in).
- Plastic / takeaway cups are available.
- Drinking straws are available.
- Children are welcomed in the bar area.
-
Comments
View
- The Circle Bar is located on the first floor.
Eating and Drinking (Piano Bar)
- The following information is for the bar.
- The bar does serve food.
- Full table service is available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 18m (19yd 2ft) from the main entrance.
- The distance between the floor and the lowest table is 45cm (1ft 6in).
- The distance between the floor and the highest table is 70cm (2ft 4in).
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Drinking straws are available.
- Children are welcomed in the bar area.
Other Floors
-
Steps
View
- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
-
Other
View
- The services / areas on the floors which are not accessible are Circle Bar and balcony.
Accessible Toilet (Stalls)
- Accessible toilet facilities are available.
-
Location and Access
View
- There is written text signage on or near the toilet door.
- This accessible toilet is approximately 3m (3yd 10in) from the accessible entrance.
- This accessible toilet is located to the left as you enter.
- There is level access to this accessible toilet.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 80cm (2ft 7in).
- The door is heavy.
- The dimensions of the accessible toilet are 140cm x 230cm (4ft 7in x 7ft 7in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 90cm (2ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are general domestic waste and sanitary disposal units.
- There is a/are coat hook(s).
-
Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 105cm (3ft 5in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a low colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
-
Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 84cm (2ft 9in).
Accessible Toilet (Piano Bar)
- Accessible toilet facilities are available.
-
Location and Access
View
- There is written text signage on or near the toilet door.
- This accessible toilet is approximately 35m (38yd 10in) from the main entrance.
- This accessible toilet is located to the left as you enter.
- There is level access to this accessible toilet.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 84cm (2ft 9in).
- The door is heavy.
- The dimensions of the accessible toilet are 180cm x 210cm (5ft 11in x 6ft 11in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 90cm (2ft 11in).
- There is no dropdown rail for the toilet.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary disposal units.
- There is a/are coat hook(s).
-
Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 110cm (3ft 7in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 105cm (3ft 5in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
-
Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 85cm (2ft 9in).
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilets are available.
-
Access to Standard Female Toilet(s)
View
- The female toilets are located to the right as you enter.
- The female toilets are 26m (28yd 1ft) from the accessible entrance.
- Inside the venue, there is not level access to the female toilet.
- Lighting levels are medium.
-
Access to Standard Male Toilet(s)
View
- The male toilets are located to the right as you enter.
- The male toilets are 11m (12yd 1in) from the accessible entrance.
- Inside the venue, there is not level access to the male toilet.
- Lighting levels are medium.
-
Comments
View
- There are however level access toilets available in the Piano Bar.
Level Change (Male Standard Toilet)
- There is a / are step(s) to access this area / service.
- The step(s) is/are located in front of the entrance.
- There is / are 1 step(s) to the area / service.
- The lighting levels at the steps are medium.
- The step(s) is/are clearly marked.
- The step(s) is / are medium.
- The steps do not have handrails.
Level Change (Female Standard Toilet)
- There is a / are step(s) to access this area / service.
- The step(s) is / are located leading to the female standard toilet.
- There is / are 10 step(s) to the area / service.
- The lighting levels at the steps are medium.
- The step(s) is/are clearly marked.
- The step(s) is / are medium.
- The steps do have handrails.
- The handrails are on both sides.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not generally on duty.
- This service cannot be requested.
Hidden Disabilities Sunflower
- The Hidden Disabilities Sunflower helps businesses support colleagues and customers with non-visible disabilities. It is a simple tool for someone to voluntarily share that they have a disability or condition that may not be immediately apparent and may need a helping hand, understanding, or more time. View more information about this venue on the Hidden Disabilities Sunflower website (opens new tab).