Access Guide
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Clifton Down.
Opening Times
- Please contact the venue for details of opening times and Opening times for the venue vary according to bookings/events taking place.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located at the side of the building.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 1 designated parking bay(s) within the car park.
- The nearest designated bay is 18m (19yd 2ft) from the accessible entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are uneven surfaces.
- The car park surface is loose chippings.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- Main Entrance
- The main door(s) open towards you (pull).
- The doors are double width.
- The door(s) is / are heavy.
- The door opening is 126cm (4ft 2in) wide.
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Second set of doors
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- There is a second set of doors.
- The door(s) open towards you (pull).
- The doors are double width.
- The door(s) is / are permanently held open.
- The door opening is 124cm (4ft 1in) wide.
Level Change (Main Entrance)
- There is a / are step(s) to access this area / service.
- The step(s) is/are located in front of the entrance.
- There is / are 10 step(s) to the area / service.
- The step(s) is/are not clearly marked.
- The step(s) is / are medium.
- The steps do have handrails.
- The handrails are on both sides.
Outside Access (Accessible Entrance)
- This information is for the entrance located at the side of the building.
- There is not level access into the venue.
- The intercom is in a suitable position to allow wheelchair users to gain access.
- The main door(s) open automatically.
- The doors are double width.
- The door opening is 172cm (5ft 8in) wide.
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Comments
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- This entrance leads into the basement level of the venue.
Level Change (Accessible Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading down to the entrance from the car park.
- The ramp or slope is permanent.
Outside Access (Conservatory Entrance)
- This information is for the entrance located at the rear of the first floor conservatory.
- There is not level access into the venue.
- The main door(s) open towards you (pull).
- The doors are single width.
- The door(s) is / are heavy.
- The door opening is 71cm (2ft 4in) wide.
Level Change (Conservatory Entrance)
- There is a / are step(s) to access this area / service.
- The step(s) is / are located leading up from the garden.
- There is / are 15+ step(s) to the area / service.
- The step(s) is/are not clearly marked.
- The step(s) is / are deep.
- The steps do have handrails.
- The handrails are on both sides.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
Level Change (Garden)
- There is a ramp or slope to access this service.
- The ramp or slope is located at the top of the accessible entrance ramp into the garden.
- The ramp or slope is permanent.
- The ramp does not have handrails.
- There is a / are step(s) to access this area / service.
- The step(s) is / are located leading up to the garden.
- There is / are 4 step(s) to the area / service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is / are medium.
- The steps do not have handrails.
- The ramp/slope does bypass the step(s).
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Comments
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- The garden has a grass surface and there are a further 3 steps leading up to the rear path which has a surface of loose chippings.
- The steps can be overcome by using the steep sloping embankment.
Other Floors
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Steps
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- The floors which are accessible by stairs are B-G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on the left going up.
- There is a landing.
- The lighting levels are medium.
Lift
- There is a lift for public use.
- The lift is located towards the front of the building.
- The lift is a standard lift.
- The floors which are accessible by this lift are B-G-1.
- The lift is 17m (18yd 1ft) from the accessible entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 118cm x 131cm (3ft 10in x 4ft 4in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
Toilet with Adaptations
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 10m (10yd 2ft) from the accessible entrance.
- The accessible toilet is located to the left as you enter.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 92cm (3ft).
- The door weight is heavy.
- The dimensions of the accessible toilet are 186cm x 215cm (6ft 1in x 7ft 1in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 110cm (3ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is fair.
- There is a medium colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 79cm (2ft 7in).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female Toilet(s)
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- The female toilets are located to the left as you exit the lift.
- The female toilets are 9m (9yd 2ft) from the lift.
- Inside the venue, there is not level access to the female toilet.
- Lighting levels are medium.
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Access to Standard Male Toilet(s)
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- The male toilets are located to the left as you exit the lift.
- The male toilets are 13m (14yd 8in) from the lift.
- Inside the venue, there is level access to the male toilet.
- This is by lift.
- Lighting levels are medium.
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Access to Standard Shared Toilet(s)
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- The unisex toilets are located within the basement floor baby changing room.
- Unisex toilets are 8m (8yd 2ft) from the accessible entrance.
- Inside the venue, there is level access to the unisex toilet.
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located to the left of the basement floor.
- The height of the baby change table once extended is 98cm (3ft 3in).
- Inside the venue, there is level access to the baby change facility.
Level Change (Standard Toilets)
- There is a / are step(s) to access this area / service.
- The step(s) is / are located leading up to facility.
- There is / are 1 step(s) to the area / service.
- The lighting levels at the steps are medium.
- The step(s) is/are clearly marked.
- The step(s) is / are medium.
- The steps do not have handrails.
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Comments
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- There are also raised thresholds in the doorway to the male toilets.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located to the rear of the gardens.
- A member of staff trained in BSL skills is generally on duty.
- Staff are trained to BSL level (unknown at time of research).