Access Guide
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Bristol Temple Meads.
Opening Times
- Monday 09:00 - 22:00.
- Tuesday 09:00 - 22:00.
- Wednesday 09:00 - 22:00.
- Thursday 09:00 - 22:00.
- Friday 09:00 - 22:00.
- Saturday 11:00 - 17:00.
- Sunday Closed.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- The closest parking is the NCP Queen Charlotte Street, which is approximately 0.5 miles away.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located in Silver Street.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The width of the door opening is 70cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 135cm.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
Reception
- The desk/counter is 4m (4yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are bright.
- There is not a hearing assistance system.
Level Change (Reception Lobby to All Services)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the right of the reception desk.
- There is/are 3 step(s) to the area/service.
- The lighting levels at the step(s) are bright.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
Inside Access
- There is not level access to the service(s).
- There is a hearing assistance system.
- The system is a portable loop.
- Staff are trained to use the system.
- This venue does not play background music.
- Motorised scooters are not welcomed in public parts of the venue.
- The lighting levels are varied.
Standard Toilet(s) (Ground Floor)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located along the corridor to the right of reception.
- The shared toilet(s) is/are approximately 17m (18yd 1ft) from the main entrance.
- Inside the venue, there is not level access to the shared toilet(s).
- Lighting levels are bright.
Other Floors
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Steps
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- The floors which are accessible by stairs are G, 1, 2, 3.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.
Lift
- There is a lift for public use.
- The lift is located in the reception lobby.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, 1, 2 ,3.
- Wall mounted information boards are provided at lift landings.
- The lift is approximately 6m (6yd 1ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 89cm (2ft 11in).
- The dimensions of the lift are 114cm x 216cm (3ft 9in x 7ft 1in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
Chill Out Room
- The chill out room is located in the first floor.
- Within the room there is a foosball table, kitchen, meeting room and computer room.
- Access to the recording room is through this room.
Level Change (Recording Studio)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located along the corridor leading to the recording studio.
- The ramp/slope gradient is slight.
Accessible Toilet (First Floor - Recording Studio)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 5m (5yd 1ft) from the recording studio entrance.
- This accessible toilet is located to the right along the corridor.
- There is not level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is heavy.
- The dimensions of the accessible toilet are 170cm x 235cm (5ft 7in x 7ft 9in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 100cm (3ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are waste paper pedal bin and sanitary disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- The lighting levels are bright.
Accessible Toilet (First Floor)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 16m (17yd 1ft) from the lift.
- This accessible toilet is located within the standard toilets, on the left as you enter.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 91cm (2ft 12in).
- The door is heavy.
- The dimensions of the accessible toilet are 206cm x 218cm (6ft 9in x 7ft 2in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 120cm (3ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is not a hand dryer.
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- The lighting levels are bright.
Standard Toilet(s) (First Floor)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located on the first floor.
- The shared toilet(s) is/are approximately 9m (9yd 2ft) from the lift.
- Inside the venue, there is level access to the shared toilet(s).
- This is by lift.
- Lighting levels are bright.
Accessible Toilet (Second Floor)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 22m (24yd 2in) from the lift.
- The accessible toilet is located in the reception area.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is heavy.
- The dimensions of the accessible toilet are 257cm x 307cm (8ft 5in x 10ft 1in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 210cm (6ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and general domestic waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- The lighting levels are bright.
Accessible Shower (Second Floor - Accessible Toilet)
- Accessible shower facilities are available.
- The accessible shower(s) surveyed is/are located within the accessible toilet on the second floor, before the dance studio.
- The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip-down seat.
- The height of the seat is 51cm (1ft 8in).
- Other facilities available include; a dropdown rail.
- There is level access to the services from the accessible shower facilities.
Brooks Clinic
- On the third floor is the Brook Clinic.
- The reception desk is of medium height with a lowered section.
- A waiting room and practitioner rooms are available here.
Additional Info
- Documents are not available in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.
- Home visits / services are not available.