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Wild Place Project

Blackhorse Hill, Bristol, BS10 7TP

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Access Guide

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Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Bristol Parkway.

Opening Times

  • The venue has seasonal opening times and please contact the venue for details of opening times.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located at the front of the venue.
    • The car park type is open air/surface.
    • There is/are 6 Blue Badge parking bay(s) within the car park.
    • The nearest Blue Badge bay is 16m (17yd 1ft) from the main entrance.
    • The furthest Blue Badge bay is 27m (29yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are loose chippings.
    • The car park surface is loose chippings.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • The Blue Badge Bays are not marked.

Access Point (Main Entrance)

  • Access Point View
    • This information is for the access point located at the front of the venue.
    • There is not an information board/map at this access point.
    • There is step-free access at this access point.
    • This is no gate at this access point.
  • Comments View
    • The path is a dirt track, so assistance may be needed.

Reception (Admissions Booth)

  • The desk/counter is 26m (28yd 1ft) from the car park.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are adjustable.

Guest Information

  • Guest Information is located at the rear of the venue, behind the café.
  • There is a steep slope at the entrance.
  • The first set of doors are double and permanently held open.
  • These doors are followed by a single door and opens away from you (push).
  • Both doors have an opening width of 75cm +.
  • The desk height here is 100cm and 76cm.
  • Chairs without armrests are available.
  • You can hire a wheelchair for the day from here.

Inside Access

  • There is level access to the service.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.

Eating and Drinking (Courtyard Café)

  • The following information is for the café.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 25m (27yd 1ft) from the entrance.
  • The standard height for tables is 60cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Paths

  • The paths around the venue are mostly tarmac and have a minimum width of approximately 100cm.
  • The venue is on a site rich in natural beauty, so please be aware that paths can be loose and uneven.
  • Unfortunately this means that large parts of Wild Place Project are unsuitable for wheelchair users.

Animal Enclosures

  • There are several viewing houses and information points throughout the park.
  • The entrances and exits vary in size from 90 to 120cm wide.
  • There are no doors at these viewing houses.
  • There is a viewing window at the Cheetah house.

The Giraffe House

  • The entrance to the giraffe house is located to the front of the building.
  • The doors open towards you, are double, heavy and 160cm wide.
  • There are several benches throughout the ground floor viewing area.
  • The ground floor exit is located to the rear of the venue.
  • The doors at the exit open away from you, are double, heavy and 160cm wide.
  • Access to the first floor viewing deck is via 15+ medium steps without handrails to the right of the ground floor entrance.
  • There is an alternative entance to the rear of the venue.
  • The doors at this entrance and exit open away from you, are double, heavy and 160cm wide.
  • The ramp to this entrance is steep and has handrails on both sides.
  • The giraffe house is open from 10.30 - 15.30.

Shop

  • The shop is located at the rear of the venue, behind the café.
  • There is level access at the entrance of the shop.
  • The door is single, permanently held open, with a width of 75cm+.
  • This door is also the exit for the entire venue.
  • The desk height is 101cm.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 68m (74yd 1ft) from the main entrance.
    • The accessible toilet is located to the left as you enter.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door is light.
    • The dimensions of the accessible toilet are 174cm x 220cm (5ft 9in x 7ft 3in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 104cm (3ft 5in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and non-infectious waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 89cm (2ft 11in).

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • A member of staff trained in BSL skills is not normally on duty.