Access Guide
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Bristol Temple Meads.
Opening Times
- The venue is open 24hrs.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located on Narrow Quay.
- There is step-free access at this entrance.
- There is a bell/buzzer.
- The height of the bell/buzzer is 115cm (3ft 9in).
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The width of the door opening is 90cm.
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Comments
View
- Photographs 4 and 5 show the pedestrian walkway along the harbour leading to the main entrance.
- The walkway is tarmac and cobbled.
Reception
- The desk/counter is 6m (6yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are medium.
Inside Access
- There is not level access to the service(s).
- This venue does play background music.
- Music is played in the reception and café area.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are bright.
Level Change (Ground Floor Corridor)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located along the ground floor corridor.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
- The width of the ramp/slope is 123cm (4ft).
Eating and Drinking (Grainhouse Café & Bar)
- The following information is for the café/bar.
- The bar does serve food.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 1m (3ft 3in) from the main entrance.
- The standard height for tables is 64cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is available.
- Drinking straws are available.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is a modern bar menu.
Other Floors
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Steps
View
- The floors which are accessible by stairs are -1, 0, 1, 2, 3, 4, 5.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.
Lift
- There is a lift for public use.
- The lift is located along the main corridor.
- The lift is a standard lift.
- The floors which are accessible by this lift are -1, 0, 1, 2, 3, 4.
- The lift is approximately 20m (21yd 2ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 81cm (2ft 8in).
- The dimensions of the lift are 165cm x 187cm (5ft 5in x 6ft 2in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
Eating and Drinking (Dining Hall)
- The following information is for the restaurant.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 10m (10yd 2ft) from the lift.
- The standard height for tables is 74cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is available.
- Drinking straws are available.
- The type of food served here is breakfasts only.
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Comments
View
- The dining hall is situated on the 1st floor.
- There is also a self-catering kitchen situated on the 1st floor.
Room
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General Information
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- There are 37 rooms in total.
- There are 0 standard ground floor rooms.
- There are 36 standard rooms on other floors.
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Accessible Rooms
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- There are accessible ensuite facilities.
- There is / are 1 room(s) which has / have accessible ensuite facilities.
- There is / are 0 adjoining room(s) available for carers.
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Location and Access
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- The accessible room viewed is 1m (3ft 3in) from the lift.
- There is level access from an accessible entrance.
- This is by lift.
- No accessible rooms are located in a separate building from the main hotel.
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Accessible Room
View
- The room number or room name viewed was 204.
- The width of the door is 105cm.
- The height of the bed is 172cm.
- The measurement between the bed base and floor is 51cm (1ft 8in).
- Light switches are within 120cm from floor level.
- There is a functional emergency alarm in the room.
- It is a push button style alarm.
- An adjoining room is not available.
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Accessible Ensuite
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- The width of the door to the ensuite is 85cm (2ft 9in).
- The door opens outwards.
- The door weight is heavy.
- The door is locked by a twist lock.
- The dimensions of the accessible ensuite are 166cm x 222cm (5ft 5in x 7ft 3in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 165cm (5ft 5in).
- There is a dropdown rail on the transfer side.
- There is not a flush on the transfer side.
- Wall mounted grab rails are available for the toilet.
- As you face the toilet, the wall mounted grab rails are on both sides.
- The toilet seat is 47cm (1ft 7in) above floor level.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm in height.
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The height of the sink is 69cm (2ft 3in).
- The tap type is lever.
- There is a mixer tap for the sink.
- There is a functional emergency alarm available in the ensuite.
- Disposal facilities are not available.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
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Bath and Shower
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- There is not a bath.
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Wheel In Shower
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- There is a wheel in shower.
- The shower head is fixed.
- The shower head height is 152cm (4ft 12in).
- The shower control type is lever.
- The shower seat is flip-down.
- The flip-down or fixed seat height is 42cm (1ft 5in).
- There are handrails available for the shower.
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Signage, colour contrast and lighting in accessible rooms
View
- There is no additional signage on or near the hotel door.
- The colour contrast between the external hotel room door and wall is low.
- The colour contrast between the walls and floor is high.
- The colour contrast between the internal hotel room door and wall is low.
- The colour contrast between the external ensuite door and wall is low.
- Lighting levels are bright.
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Colour contrast and lighting in accessible ensuite
View
- The colour contrast between the internal ensuite door and wall is low.
- The colour contrast between the walls and floor in the ensuite is medium.
- The colour contrast between the dropdown rails and wall is high.
- The colour contrast between the grab rails and wall is high.
- Lighting levels are bright.
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Auxiliary Aids - General
View
- Some rooms have auxiliary aids for people with sensory impairments.
- The available auxiliary aid(s) is(are) vibrating pillow(s).
- Vibrating fire alarms are In rooms.
- The venue does not provide other auxiliary aids for people with mobility impairments.
- Assistance dogs are welcome to stay with guests in rooms.
- The number of accessible rooms with baths is 0.
- The number of accessible rooms with wheel in showers is 1.
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Ground Floor Standard Rooms
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- There are not standard rooms on the ground floor.
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Standard Rooms on Other Floors
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- There are standard rooms on other floors.
- The other floors can be accessed by lift.
- Adjoining rooms are not available.
Toilet with Adaptations
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 3m (3yd 10in) from the lift.
- The accessible toilet is located on the first floor.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 80cm (2ft 7in).
- The door is light.
- The dimensions of the accessible toilet are 107cm x 132cm (3ft 6in x 4ft 4in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 84cm (2ft 9in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary disposal units.
- There is a/are coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is poor.
- There is a low colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Comments
View
- There is a similar accessible toilet on the ground floor.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located on the first floor.
- The female and male toilets are approximately 3m (3yd 10in) from the lift.
- Inside the venue, there is level access to the female and male toilets.
- This is by lift.
- Lighting levels are medium.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.