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Bristol YHA

14 Narrow Quay, Harbourside, Bristol, BS1 4QA

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Access Guide

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Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Bristol Temple Meads.

COVID-19 Information

Opening Times

  • The venue is open 24hrs.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located on Narrow Quay.
    • There is step-free access at this entrance.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 115cm (3ft 9in).
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 90cm.
  • Comments View
    • Photographs 4 and 5 show the pedestrian walkway along the harbour leading to the main entrance.
    • The walkway is tarmac and cobbled.

Reception

  • The desk/counter is 6m (6yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are medium.

Inside Access

  • There is not level access to the service(s).
  • This venue does play background music.
  • Music is played in the reception and café area.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Level Change (Ground Floor Corridor)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located along the ground floor corridor.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.
  • The width of the ramp/slope is 123cm (4ft).

Eating and Drinking (Grainhouse Café & Bar)

  • The following information is for the café/bar.
  • The bar does serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 1m (3ft 3in) from the main entrance.
  • The standard height for tables is 64cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is a modern bar menu.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are -1, 0, 1, 2, 3, 4, 5.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.

Lift

  • There is a lift for public use.
  • The lift is located along the main corridor.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are -1, 0, 1, 2, 3, 4.
  • The lift is approximately 20m (21yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 81cm (2ft 8in).
  • The dimensions of the lift are 165cm x 187cm (5ft 5in x 6ft 2in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.

Eating and Drinking (Dining Hall)

  • The following information is for the restaurant.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 10m (10yd 2ft) from the lift.
  • The standard height for tables is 74cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are not available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • The type of food served here is breakfasts only.
  • Comments View
    • The dining hall is situated on the 1st floor.
    • There is also a self-catering kitchen situated on the 1st floor.

Room

  • General Information View
    • There are 37 rooms in total.
    • There are 0 standard ground floor rooms.
    • There are 36 standard rooms on other floors.
  • Accessible Rooms View
    • There are accessible ensuite facilities.
    • There is / are 1 room(s) which has / have accessible ensuite facilities.
    • There is / are 0 adjoining room(s) available for carers.
  • Location and Access View
    • The accessible room viewed is 1m (3ft 3in) from the lift.
    • There is level access from an accessible entrance.
    • This is by lift.
    • No accessible rooms are located in a separate building from the main hotel.
  • Accessible Room View
    • The room number or room name viewed was 204.
    • The width of the door is 105cm (3ft 5in).
    • The height of the bed is 172cm (5ft 8in).
    • The measurement between the bed base and floor is 51cm (1ft 8in).
    • Light switches are within 120cm from floor level.
    • There is a functional emergency alarm in the room.
    • It is a push button style alarm.
    • An adjoining room is not available.
  • Accessible Ensuite View
    • The width of the door to the ensuite is 85cm (2ft 9in).
    • The door opens outwards.
    • The door weight is heavy.
    • The door is locked by a twist lock.
    • The dimensions of the accessible ensuite are 166cm x 222cm (5ft 5in x 7ft 3in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 165cm (5ft 5in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet, the wall mounted grab rails are on both sides.
    • The toilet seat is 47cm (1ft 7in) above floor level.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm in height.
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The height of the sink is 69cm (2ft 3in).
    • The tap type is lever.
    • There is a mixer tap for the sink.
    • There is a functional emergency alarm available in the ensuite.
    • Disposal facilities are not available.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
  • Bath and Shower View
    • There is not a bath.
  • Wheel In Shower View
    • There is a wheel in shower.
    • The shower head is fixed.
    • The shower head height is 152cm (4ft 12in).
    • The shower control type is lever.
    • The shower seat is flip-down.
    • The flip-down or fixed seat height is 42cm (1ft 5in).
    • There are handrails available for the shower.
  • Signage, colour contrast and lighting in accessible rooms View
    • There is no additional signage on or near the hotel door.
    • The colour contrast between the external hotel room door and wall is poor.
    • The colour contrast between the walls and floor is good.
    • The colour contrast between the internal hotel room door and wall is poor.
    • The colour contrast between the external ensuite door and wall is poor.
    • Lighting levels are bright.
  • Colour contrast and lighting in accessible ensuite View
    • The colour contrast between the internal ensuite door and wall is poor.
    • The colour contrast between the walls and floor in the ensuite is fair.
    • The colour contrast between the drop down rails and wall is good.
    • The colour contrast between the grab rails and wall is good.
    • Lighting levels are bright.
  • Auxiliary Aids - General View
    • Some hotel rooms have auxiliary aids for people with sensory impairments.
    • The available auxiliary aid(s) is(are) vibrating pillow(s).
    • Vibrating fire alarms are In rooms.
    • The hotel does not provide other auxiliary aids for people with mobility impairments.
    • Assistance dogs are welcome to stay with guests in rooms.
    • The number of accessible rooms with baths is 0.
    • The number of accessible rooms with wheel in showers is 1.
  • Ground Floor Standard Rooms View
    • There are not standard rooms on the ground floor.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors can be accessed by lift.
    • Adjoining rooms are not available.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 3m (3yd 10in) from the lift.
    • The accessible toilet is located on the first floor.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 80cm (2ft 7in).
    • The door is light.
    • The dimensions of the accessible toilet are 107cm x 132cm (3ft 6in x 4ft 4in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 84cm (2ft 9in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary disposal units.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • There is a similar accessible toilet on the ground floor.

Standard Toilet(s)

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.