Access Guide
Introduction
- Services / facilities within the building include the church and a bookshop.
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Comments
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- The church is open Monday to Saturday 08:30 - 17:00.
- Sunday services are held at 08:00, 09:00, 11:15 and 18:30.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Bristol Temple Meads.
Parking (Blue Badge Holders)
- The venue does not have its own car park.
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Venue Car Park
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- The car park is located outside the South entrance.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are available.
- On street Blue Badge parking is located on Colston Parade.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- Blue Badge Holders should call the church ahead of arrival to check whether the spaces outside the South entrance are available.
- There is a car park in Portwall Lane across the road from the North entrance with both Blue Badge and standard parking available.
Outside Access (South Entrance)
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Entrance
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- This information is for the entrance located at the front of the building.
- There is ramped/sloped access at this entrance.
- There are no doors at this entrance.
- The width of the door opening is 110cm.
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width but one door is locked.
- The door(s) may be difficult to open.
- The width of the door opening is 85cm.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
Outside Access (North Entrance)
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Entrance
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- This information is for the entrance located on the north side of the building.
- There is stepped access at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The width of the door opening is 97cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width but one door is locked.
- The door(s) may be difficult to open.
- The width of the door opening is 62cm.
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Step(s)
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- The step(s) is/are located in front of the entrance.
- There is/are 15+ step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 19cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are in the centre.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do not cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
Counter (Queries & Information)
- The counter is 10m (10yd 2ft) from the entrance.
- There is level access to the counter from the entrance.
- There is not a lowered section.
- There is not a hearing assistance system.
- The height of the counter is medium height (77cm - 109cm).
- Lighting levels are medium.
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Comments
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- Please call in advance as staffing at this desk is seasonal. There are however staff always present within the church itself.
Inside Access (Church)
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are medium.
Inside Access (St Johns Chapel)
- There is level access to the service(s).
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Comments
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- There is a small open plan shop selling books within the chapel.
Inside Access (The Lady Chapel)
- There is not level access to the service(s).
- The lighting levels are medium.
Level Change (The Lady Chapel)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located leading into The Lady Chapel.
- The ramp/slope is portable.
- There is not a level landing at the top of the ramp/slope.
- Please contact the venue in advance.
- The ramp does not have handrails.
- The width of the ramp/slope is 72cm (2ft 4in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located leading into The Lady Chapel.
- There is/are 1 step(s) to the area/service.
- The lighting levels at the step(s) are medium.
- The step(s) is/are not clearly marked.
- The step(s) is/are deep (18cm+).
- There is not a/are not handrail(s) at the step(s).
- The ramp/slope does bypass the step(s).
Church Grounds
- The church grounds contains walkways, memorial plaques and benches.
Toilet with Adaptations
- Accessible toilet facilities are not available.
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Comments
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- There is currently a temporary accessible toilet in the South churchyard which has level access and is located just outside the South Door which also has level access.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located in the cafe next to the North entrance.
- The female and male toilets are approximately 26m (28yd 1ft) from the South entrance.
- Inside the venue, there is not level access to the female and male toilets.
- Lighting levels are medium.
Level Change (Toilets)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located next to the North entrance leading down to the cafe and toilets.
- There is/are 15+ step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are deep (18cm+).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the left going up the step(s).
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents are available in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located within the church grounds.
- A member of staff trained in BSL skills is not normally on duty.
- Home visits / services are available.