Access Guide
2024 re-opening date
- We The Curious is pleased to announce that it will be re-opening on the 2nd July 2024 after a period of closure following a fire.
Introduction
- Related link We The Curious Café.
- Https://www.accessable.co.uk/bristol-city-council/access-guides/we-the-curious-cafe
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Comments
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- The venue specialises in using the very latest multimedia techniques to inspire people of all ages. Their 3D ultra-high definitition Planetarium is the only one of its kind in the UK. Visitors can fly through the universe from the comfort of their own seats or see experimental data visualisation with the joint venture.
- Exhibitions can move around the venue.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Bristol Temple Meads.
Opening Hours
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is Millennium Square.
- The car park is located off Anchor Road.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 185cm (6ft 1in).
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Second set of doors
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- There is a small raised threshold in the doorway.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 185cm (6ft 1in).
Reception (Ticket Desk)
- The desk/counter is 14m (15yd 11in) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are moderate to good.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
Inside Access
- There is level access to the service(s).
- This venue does play background music.
- Music is played within the café.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are medium.
Eating and Drinking (Café)
- The following information is for the café.
- The café is located to the left after the main entrance.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 35m (38yd 10in) from the main entrance.
- The standard height for tables is 72cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Changing Places (Ground Floor - Exhibit)
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Location and Access
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- The facility is located on the ground floor.
- The facility is approximately 25m (27yd 1ft) from the main entrance.
- The facility is in addition to standard and accessible toilets.
- The facility is located close to other managed facilities (e.g. reception or service counter).
- There is level access to the facility.
- The facility surveyed is for the sole use of disabled people.
- There is a high colour contrast between the external door and wall .
- There is a high colour contrast between the internal door and wall.
- You do need a key for the facility.
- The key is a radar key.
- The key can be obtained from a member of staff.
- There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a locking handle.
- The door has a horizontal grab rail.
- The width of the door is 94cm (3ft 1in).
- The dimensions of the facility are 297cm x 380cm.
- The ceiling height is at a minimum of 2.4m.
- There is a clear 200cm x 180cm manoeuvring space in the facility.
- The facility has a non-slip floor.
- There is a high colour contrast between the walls and floor.
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Toilet Details
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- The facility toilet has a transfer space on both sides.
- The transfer space on the right as you face the toilet is 160cm (5ft 3in).
- The transfer space on the left as you face the toilet is 102cm (3ft 4in).
- Dropdown rails are provided.
- As you face the toilet the dropdown rail(s) is/are on both sides.
- There is a high colour contrast between the dropdown rail(s) and wall.
- As you face the toilet there are vertical grab rails on both sides.
- There is a high colour contrast between the wall-mounted grab rails to the left of the toilet and wall .
- There is a high colour contrast between the wall-mounted grab rails to the right of the toilet and wall.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is a lever flush.
- There is a toilet roll holder.
- The height of the toilet roll holder is 50cm.
- The toilet has a cistern.
- There is a high colour contrast between the toilet seat and pan.
- There is an emergency alarm for the toilet.
- The emergency pull cord alarm is within reach and fully functional.
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Changing Bench and Hoist Details
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- The facility changing bench is wall mounted.
- The facility changing bench height is adjustable.
- The length of the facility changing bench is 180cm (5ft 11in).
- The facility hoist is powered overhead.
- The overhead hoist covers all areas in the cubicle.
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Shower Details
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- There is not a shower unit with a detachable shower head.
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Other Facilities
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- A privacy screen is available.
- The type of wash basin is adjustable.
- The wash basin tap type is lever.
- There is a mixer tap.
- Wall mounted grab rails are available at the wash basin.
- As you face the wash basin, the wall mounted grab rails are on both sides.
- There is a high colour contrast between the wash basin grab rail(s) and wall.
- There is a soap dispenser.
- Wide tear off paper roll is available.
- The wide paper roll dispenser is at the recommended height of 80cm-100cm.
- The height of the wide paper roll dispenser is 100cm.
- There is a hand dryer.
- The hand dryer is at the recommended height of 80cm-100cm.
- The height of the hand dryer is 85cm.
- There is a towel dispenser.
- The towel dispenser is at the recommended height of 80cm-100cm.
- The height of the towel dispenser is 80cm.
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is a/are sanitary, non-infectious waste, general domestic waste and pedal waste paper bin disposal units.
- There is an emergency alarm for the facility.
- The emergency pull cord alarm is within reach and fully functional.
- There is a coat hook.
- There are coat hooks in the toilet at 100cm and 140cm from the floor.
- There is not a red flashing fire alarm beacon within the room.
- The lighting levels are good.
Toilet with Adaptations (Ground Floor)
- Accessible toilet facilities are available.
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Location and Access
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- There is Braille and pictorial signage on or near the toilet door.
- This accessible toilet is approximately 44m (48yd 4in) from the main entrance.
- This accessible toilet is located ahead as you enter.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens by sliding.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 83cm (2ft 9in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 150cm x 235cm (4ft 11in x 7ft 9in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 90cm (2ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and non-infectious waste disposal units.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 105cm (3ft 5in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 105cm (3ft 5in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are moderate to good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 70cm (2ft 4in).
Toilet with Adaptations (Ground Floor - Café)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 22m (24yd 2in) from the main entrance.
- This accessible toilet is located to the left after the main entrance, beyond the café.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from a member of staff.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 80cm (2ft 7in).
- The door is easy to open.
- The dimensions of the accessible toilet are 170cm x 215cm (5ft 7in x 7ft 1in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 100cm (3ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and open waste paper bin disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 165cm from the floor.
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
Other Floors
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Steps
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- The floors which are accessible by stairs are G, 1, 2.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
Lift
- There is a lift for public use.
- The lift is located ahead as you enter.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, 1, 2.
- The lift is approximately 26m (28yd 1ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 130cm x 125cm (4ft 3in x 4ft 1in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
Museum
- Exhibits can be audio described.
- Tactile signage for exhibits is not available.
- Braille signage for exhibits is not available.
- Touch tours are available.
- The availability of touch tours depends on exhibition.
- Video tours are not available.
- There is a hearing assistance system.
- The hearing system is a fixed loop.
- Staff are trained to use the the hearing system.
- Concessions are available.
- There is a wheelchair to borrow.
- To borrow the wheelchair, contact a member of staff.
Toilet with Adaptations (First Foor - Planetarium)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 53m (57yd 2ft) from the lift.
- The accessible toilet is located on the first floor.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 80cm (2ft 7in).
- The door is heavy.
- The dimensions of the accessible toilet are 165cm x 200cm (5ft 5in x 6ft 7in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 100cm (3ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and non-infectious waste disposal units.
- There is a/are coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are poor.
Toilet with Adaptations (First Floor)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 32m (34yd 2ft) from the lift.
- This accessible toilet is located on the first floor, to the right as you exit the lift.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 83cm (2ft 9in).
- The door is heavy.
- The dimensions of the accessible toilet are 230cm x 205cm (7ft 7in x 6ft 9in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space on the left is 110cm.
- The lateral transfer space on the right is 80cm.
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 40cm (1ft 4in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Toilet with Adaptations (Second Floor)
- Accessible toilet facilities are available.
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Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 7m (7yd 1ft) from the lift.
- The accessible toilet is located on the second floor.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 80cm (2ft 7in).
- The door is heavy.
- The dimensions of the accessible toilet are 200cm x 155cm (6ft 7in x 5ft 1in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary disposal units.
- There is a/are coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 42cm (1ft 5in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 83cm (2ft 9in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located ahead as you enter.
- The female and male toilets are approximately 44m (48yd 4in) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the female and male standard toilets.
- The height of the baby change table once extended is 85cm (2ft 9in).
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Comments
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- Standard toilets are also located in the café and on the first and second floors.
- Baby changing facilities are also located within the female and male standard toilets on the first floor.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.