Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Iberostar Selection Lanzarote Park - Food and Drink

Avda. Archipielago 7, Yaiza, Las Palmas, Lanzarote, Spain, 35580

Access Guide

Show Easy Read

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 6 toilets with adaptations.
    • The toilets with adaptations are located on floor 0, in the hotel grounds, within the Star Prestige Tower on floor 0 and within the spa.
    • The transfer space varies between left and right in the toilets with adaptations.
    • Female and male step-free standard toilet facilities are located on floor 0, in the hotel grounds, and within the Star Prestige Tower on floor 0.
    • Shared step-free standard toilet facilities are located within the Star Camp kids club.
  • Changing Facilities View
    • Standard changing facilities are located in the spa.
    • Parent and baby changing facilities are located in the standard toilets on floor 0 and within the Star Camp kids club.
  • Washroom and Shower Facilities View
    • Standard shower facilities are located poolside, next to the sports zone courts, and in the courtesy rooms.

Food and Drink (Building - Papagayo, Star Prestige, Sports Bar and Jameos)

  • Restaurant Bar Café 1 View
    • The Papagayo Restaurant is located on floor 0, to the right as you exit the grounds lift.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There are double manual doors.
    • The doors are permanently held open.
    • The doors have a high colour contrast.
    • The width of the opening is 136cm.
    • There is a second set of double manual doors.
    • The doors are permanently held open.
    • The doors have a high colour contrast.
    • The width of the opening is 137cm.
    • There is step-free level access throughout all areas.
    • Counters include: self-service counters.
    • None of the counters are at a suitable height for standing users.
    • None of the counters are at a suitable height for seated users.
    • Menu types include: countertop and online.
    • The following are available: drinking straws, gluten free food, lactose free food and dairy free food.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The flooring is shiny.
    • Seating available in this area includes: chairs with armrests, sofas and high stools.
    • Some seating is fixed.
    • Furniture available in this area includes: tables and high tables.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Restaurant Bar Café 2 View
    • The Star Prestige Restaurant is located on floor 0, to the right as you exit the grounds lift via the Papagayo Restaurant.
    • The most accessible route has step-free level access.
    • Doors are held open along the most accessible route.
    • There is step-free level access into this area.
    • There is also a stepped entrance into the Star Prestige Restaurant.
    • There are double automatic doors.
    • The doors open by sliding.
    • The doors have a low colour contrast.
    • The width of the opening is 198cm.
    • There is step-free level access throughout all areas.
    • Counters include: self-service counters.
    • None of the counters are at a suitable height for standing users.
    • None of the counters are at a suitable height for seated users.
    • Menu types include: menu boards, countertop and online.
    • The following are available: drinking straws, gluten free food, lactose free food and dairy free food.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The flooring is shiny.
    • Seating available in this area includes: chairs with armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.
  • Restaurant Bar Café 3 View
    • The Sports Bar is located on floor 0, to the left as you exit the grounds lift.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There are double manual doors.
    • The doors are permanently held open.
    • The doors have a low colour contrast.
    • The width of the opening is 166cm.
    • There is step-free level access throughout all areas.
    • There is a bar.
    • The surface height is 111cm.
    • Menu types include: online.
    • The following are available: drinking straws.
    • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Some flooring is patterned.
    • Seating available in this area includes: chairs with armrests, chairs without armrests, benches and high stools.
    • Some seating is fixed.
    • Furniture available in this area includes: tables, coffee tables, high tables and long tables.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary according to time of day.
  • Restaurant Bar Café 4 View
    • Jameos is located on floor 0 via the Sports Bar, to the left as you exit the grounds lift.
    • The most accessible route has step-free level access.
    • Doors are held open along the most accessible route.
    • There is step-free level access into this area.
    • There is a single manual door.
    • The door is permanently held open.
    • The door has a low colour contrast.
    • The width of the opening is 386cm.
    • There is step-free level access throughout the majority of areas.
    • The following areas have stepped access: the stage.
    • There is a bar.
    • The surface height is 111cm.
    • Menu types include: online.
    • The following are available: drinking straws.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The flooring is shiny.
    • Seating available in this area includes: chairs with armrests and sofas.
    • Furniture available in this area includes: coffee tables.
    • The clear height under the tables is not suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet with Adaptations (Floor 0 - Right Hand Transfer)

  • Location View
    • The toilet surveyed is located to the right as you exit the grounds lift on floor 0.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a low colour contrast.
    • The door is easy to open.
    • The width of the opening is 77cm.
    • The door has a twist lock.
    • Internally the door has a low colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 171cm (width) x 211cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 74cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on the wall above the cistern.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown grab rail on the right as you face the toilet.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 41cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder is located on the dropdown rail.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 87cm from the floor.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 117cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low colour contrast.
    • The hand dryer is 113cm from the floor.
    • There is no emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a pedal bin.
    • There is one coat hook.
    • The coat hook is 120cm from the floor.
    • The walls and floor have a low colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Food and Drink (Grounds - Food Truck, El Mirador Snack Bar and Star Prestige Pool Bar)

  • Restaurant Bar Café 1 View
    • The Food Truck is located at the rear left side of the resort grounds, next to the kids pool.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • This route has narrow walkways.
    • There is step-free level access into this area.
    • There is open plan access.
    • There is step-free level access throughout all areas.
    • There is a service counter.
    • The surface height is 131cm.
    • Menu types include: wall-mounted.
    • The following are available: drinking straws, takeaway cutlery, gluten free food and lactose free food.
    • There is background noise in this area which varies depending on the time of day.
    • Lighting levels vary according to time of day.
  • Restaurant Bar Café 2 View
    • The El Mirador Snack Bar is located at the rear of the resort grounds, to the right of the infinity pool.
    • The most accessible route has step-free level access.
    • Doors are held open along the most accessible route.
    • There is step-free level access into this area.
    • There is open plan access.
    • There is step-free level access throughout all areas.
    • Counters include: a self-service counter and a bar.
    • Some of the counters are at a suitable height for standing users.
    • None of the counters are at a suitable height for seated users.
    • Menu types include: online.
    • The following are available: drinking straws, gluten free food, lactose free food and dairy free food.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The flooring is patterned.
    • Seating available in this area includes: chairs with armrests, chairs without armrests and high stools.
    • Furniture available in this area includes: tables and high tables.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area which varies depending on the time of day.
    • Lighting levels vary according to time of day.
  • Restaurant Bar Café 3 View
    • The Star Prestige Pool Bar is located to the rear right side of the resort grounds, within the Star Prestige area.
    • The most accessible route has a very easy slope.
    • There is a manual door to open along the most accessible route.
    • This route has narrow walkways.
    • There is step-free level access into this area.
    • There is open plan access.
    • There is step-free level access throughout all areas.
    • There is a bar.
    • The surface height is 109cm.
    • Menu types include: online.
    • The following are available: drinking straws, gluten free food, lactose free food and dairy free food.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Some flooring is patterned.
    • Seating available in this area includes: chairs with armrests and high stools.
    • Furniture available in this area includes: tables and high tables.
    • The surface height of the tables is not suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area which varies depending on the time of day.
    • Lighting levels vary according to time of day.

Toilet with Adaptations (Shared - Star Prestige - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located to the rear right side of the resort grounds, within the Star Prestige area.
  • Route View
    • The most accessible route to the toilet has a very easy slope.
    • There are no doors to open along the most accessible route.
    • This route has narrow walkways.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a low colour contrast.
    • The door is easy to open.
    • The width of the opening is 87cm.
    • The door has a twist lock.
    • Internally the door has a low colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 161cm (width) x 223cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 147cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on the wall above the cistern.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 41cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder is located on the dropdown rail.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 86cm from the floor.
    • There are no vertical grab rails at the wash basin.
    • There is a soap dispenser, however it is not wall mounted.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 111cm from the floor.
    • There is no emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a pedal bin.
    • There is one coat hook.
    • The coat hook is 142cm from the floor.
    • The walls and floor have a low colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.