Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Iberostar Selection Lanzarote Park - Swimming Pools, Spa and Fitness

Avda. Archipielago 7, Yaiza, Las Palmas, Lanzarote, Spain, 35580

Access Guide

Show Easy Read

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 6 toilets with adaptations.
    • The toilets with adaptations are located on floor 0, in the hotel grounds, within the Star Prestige Tower on floor 0 and within the spa.
    • The transfer space varies between left and right in the toilets with adaptations.
    • Female and male step-free standard toilet facilities are located on floor 0, in the hotel grounds, and within the Star Prestige Tower on floor 0.
    • Shared step-free standard toilet facilities are located within the Star Camp kids club.
  • Changing Facilities View
    • Standard changing facilities are located in the spa.
    • Parent and baby changing facilities are located in the standard toilets on floor 0 and within the Star Camp kids club.
  • Washroom and Shower Facilities View
    • Standard shower facilities are located poolside, next to the sports zone courts, and in the courtesy rooms.

Resort Pools

  • Pool 1 View
    • The main pool is located at the centre of the grounds.
    • There is step-free level access to the pool area.
    • This is an outdoor pool.
    • There is step-free level access throughout this area.
    • Access around the pool area may include narrow walkways.
    • Seating available around the pool includes: chairs with armrests and sun loungers.
    • There is not an emergency alarm poolside.
    • The pool has step-free access via hoist only.
    • Alternatively, access into the water is via 6 steps or a ladder.
    • There is a central handrail.
    • The handrail is easy to grip.
    • The steps are clearly marked.
    • The following adaptations are available for disabled people: a hydraulic hoist.
    • The pool is staffed at all times.
    • Additional facilities include: a children's pool, poolside showers and a bar.
  • Pool 2 View
    • The infinity pool is located at the rear centre of the grounds.
    • There is step-free level access to the pool area.
    • This is an outdoor pool.
    • There is step-free level access throughout this area.
    • Access around the pool area may include narrow walkways.
    • Seating available around the pool includes: sun loungers.
    • There is not an emergency alarm poolside.
    • Access into the water is via 9 steps.
    • There is a handrail on the right going down.
    • The handrail is easy to grip.
    • The handrail covers the flight of stairs throughout its length.
    • The steps are clearly marked.
    • The pool is staffed at all times.
    • Additional facilities include: poolside showers and a bar.
  • Pool 3 View
    • The Star Prestige pool is located at the rear right side of the grounds.
    • There is step-free access via a very easy slope to the pool area.
    • This is an outdoor pool.
    • There is step-free level access throughout this area.
    • Access around the pool area may include narrow walkways.
    • Seating available around the pool includes: sun loungers.
    • There is not an emergency alarm poolside.
    • The pool has step-free access via hoist only.
    • Alternatively, access into the water is via 4 steps or a ladder.
    • There is a central handrail.
    • The handrail is easy to grip.
    • The handrail covers the flight of stairs throughout its length.
    • The steps are clearly marked.
    • The following adaptations are available for disabled people: a hydraulic hoist.
    • The pool is staffed at all times.
    • Additional facilities include: a jacuzzi, poolside showers and a bar.
  • Pool 4 View
    • The kids pool is located at the rear left side of the grounds.
    • There is step-free level access to the pool area.
    • This is an outdoor pool with waterslides.
    • There is step-free level access throughout the majority of this area.
    • The following areas have stepped access: the waterslides.
    • Access around the pool area may include narrow walkways.
    • Seating available around the pool includes: sun loungers.
    • There is not an emergency alarm poolside.
    • Access into the water is via 6 steps.
    • There is a central handrail.
    • The handrail is easy to grip.
    • The handrail covers the flight of stairs throughout its length.
    • The steps are clearly marked.
    • The pool is staffed at all times.
    • Additional facilities include: children's pools, poolside showers and a bar.

Toilet with Adaptations (Grounds – Between Main and Kids Pool - Right Hand Transfer)

  • Location View
    • The toilet surveyed is located at the rear of the resort grounds, between the main and kids pools.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a low colour contrast.
    • The door is easy to open.
    • The width of the opening is 79cm.
    • The door has a twist lock.
    • Internally the door has a low colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 193cm (width) x 198cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 124cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on the wall above the cistern.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 41cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder is located on the dropdown rail.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 80cm from the floor.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 137cm from the floor.
    • There is not a towel dispenser.
    • There is not a hand dryer.
    • There is no emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a pedal bin.
    • There is one coat hook.
    • The coat hook is 141cm from the floor.
    • The walls and floor have a low colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet with Adaptations (Shared - Star Prestige - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located to the rear right side of the resort grounds, within the Star Prestige area.
  • Route View
    • The most accessible route to the toilet has a very easy slope.
    • There are no doors to open along the most accessible route.
    • This route has narrow walkways.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a low colour contrast.
    • The door is easy to open.
    • The width of the opening is 87cm.
    • The door has a twist lock.
    • Internally the door has a low colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 161cm (width) x 223cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 147cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on the wall above the cistern.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 41cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder is located on the dropdown rail.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 86cm from the floor.
    • There are no vertical grab rails at the wash basin.
    • There is a soap dispenser, however it is not wall mounted.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 111cm from the floor.
    • There is no emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a pedal bin.
    • There is one coat hook.
    • The coat hook is 142cm from the floor.
    • The walls and floor have a low colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Entrance (Spa)

  • This entrance is located at the front right side of the resort.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is ramped and stepped access at the entrance.
  • The ramp bypasses the steps.
  • The ramp has a slight gradient.
  • The ramp is between 75cm and 150cm wide.
  • There are handrails on both sides, which are within reach.
  • There are double manual doors.
  • The doors are permanently held open.
  • The width of the opening is 145cm.
  • The doors have a low colour contrast.

Changing Area

  • Changing Area View
    • The male changing area was surveyed.
    • The changing area surveyed is located down the corridor to the right as you enter the spa.
    • The distance from the spa entrance is 25m.
    • The most accessible route to the changing area has step-free level access.
    • There are no doors to open along the most accessible route.
    • This route has narrow walkways.
    • There is step-free level access into the changing area.
    • There is a single manual door.
    • The door is permanently held open.
    • The width of the opening is 79cm.
    • The door has a low colour contrast.
    • Internally the door has a low colour contrast.
    • Facilities in this area include: toilets, showers, a changing bench and lockers.
    • There are lockers at a suitable height for a wheelchair user.
  • Toilet Facilities View
    • There is step-free level access to the toilet facilities.
    • Ambulant toilet facilities are not available.
    • Hand washing facilities include: a wash basin and a wall mounted soap dispenser.
    • The wash basin has a lever mixer tap.
  • Shower Facilities View
    • There is one step to the shower facilities.
    • There are no handrails for the step.
    • The step is unmarked.
    • The height of the step is not between 15cm and 18cm.
    • The height of the step is 6cm.
    • There is a fixed shower head and a separate detachable shower head.
    • The shower controls are lever mixer.
    • There is no shower seat.
    • There are no grab rails for the shower.
    • There are no dropdown rails for the shower.

Spa

  • About View
    • The spa is located at the front right side of the resort.
    • Facilities available include; a swimming pool, a gym, a sauna, a steam room, treatment rooms, changing rooms and a toilet with adaptations.
    • The spa has 1 floor.
  • Getting Around View
    • There is step-free level access throughout all areas.
    • There is background noise.
    • Seating available in the building includes: chairs with armrests and chairs without armrests.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Reception View
    • There is step-free level access to the reception.
    • The height of the reception desk is 111cm.
    • There is not a lowered section at the desk.
    • The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • There is not a hearing assistance system.
    • There is background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: coffee tables.
  • Sauna View
    • The sauna is located at the rear left side of the spa pool.
    • The most accessible route to the sauna has step-free level access.
    • There is a manual door along the most accessible route.
    • This route has narrow walkways.
    • There is no signage on or near the door.
    • There is step-free level access into the sauna.
    • There is a single manual door.
    • The door opens both ways.
    • The door is easy to open.
    • The width of the opening is 74cm.
    • The door has a low colour contrast.
    • There is a push button emergency alarm.
  • Steam Room View
    • The steam room is located at the rear right side of the spa pool.
    • The most accessible route to the steam room has step-free level access.
    • There is a manual door along the most accessible route.
    • This route has narrow walkways.
    • There is no signage on or near the door.
    • There is step-free level access into the steam room.
    • There is a single manual door.
    • The door opens both ways.
    • The door is easy to open.
    • The width of the opening is 74cm.
    • The door has a low colour contrast.
    • There is a push button emergency alarm.
  • Treatment Room View
    • There is step-free level access into the treatment room.
    • There is a single manual door.
    • The door opens away from you.
    • The door is easy to open.
    • The width of the opening is 79cm.
    • The door has a low colour contrast.
    • Furniture can be moved to enable a manoeuvring space for a wheelchair user.
    • There is space for an assistance dog to rest.
    • There is no emergency alarm.
    • The walls and floor have a high colour contrast.
    • The treatment table is free standing and height adjustable.
    • The length of the treatment table is 200cm.
    • Seating available in this room includes: chairs with armrests.
    • Furniture available in this room includes: coffee tables.
    • There is not a hearing assistance system.
    • There is background noise in this room.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Additional Facilities View
    • There is a fixed shower head and a separate detachable shower head in the treatment room.

Spa Pools

  • Pool 1 View
    • The spa pool is located down the corridor to the right as you enter the spa.
    • There is step-free level access to the pool area.
    • This is an indoor relaxation pool.
    • There is step-free level access throughout this area.
    • Access around the pool area may include narrow walkways.
    • Seating available around the pool includes: sun loungers.
    • There is an emergency alarm poolside.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • Access into the water is via 7 steps.
    • There are handrails on both sides.
    • The handrails are easy to grip.
    • The step is clearly marked.
    • The pool is not staffed and does not have a lifeguard.
    • Additional facilities include: jacuzzis and poolside showers.

Gym

  • The gym is located down the corridor to the right as you enter the spa.
  • There is step-free level access into the gym.
  • There are double manual doors.
  • The doors are permanently held open.
  • One of the doors was locked at the time of the survey.
  • The width of the opening is 67cm.
  • The doors have a low colour contrast.
  • There is another entrance into the gym containing cardio equipment.
  • The door is permanently held open, has a low colour contrast, and an opening width of 67cm.
  • There is step-free level access throughout.
  • Doors are held open along circulation routes.
  • Access throughout may include narrow openings.
  • There is room for a wheelchair user to manoeuvre.
  • The gym is not staffed.
  • The walls and floor have a high colour contrast.
  • There is some clear manoeuvring space between equipment (150cm x 150cm).
  • Equipment includes free weights and cable resistance machines.
  • There is not a hearing assistance system.
  • There is background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet with Adaptations (Spa - Right Hand Transfer)

  • Location View
    • The toilet surveyed is located down the corridor to the right as you enter the spa.
    • The distance from the spa entrance is 25m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
    • This route has narrow walkways.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens by sliding and has a low colour contrast.
    • The door is easy to open.
    • The width of the opening is 77cm.
    • The door has a twist lock.
    • Internally the door has a low colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 223cm (width) x 286cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 62cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on the wall above the cistern.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 40cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder is located on the dropdown rail.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 79cm from the floor.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 116cm from the floor.
    • There is not a towel dispenser.
    • There is not a hand dryer.
    • There is no emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a pedal bin.
    • There is one coat hook.
    • The coat hook is 141cm from the floor.
    • The walls and floor have a low colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Shower Facilities View
    • There is a wheel in shower in the cubicle.
    • There is room for a wheelchair user to manoeuvre in the shower.
    • There is no emergency alarm.
    • There is a fixed shower head and a separate detachable shower head.
    • The shower controls are lever mixer.
    • There is no shower seat.
    • There are grab rails for the shower.
    • The grab rails for the shower have a high colour contrast.
    • There are no dropdown rails for the shower.