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Bahia del Duque - Las Villas

Avenida de Bruselas s/n, Costa Adeje, Tenerife, Spain, 38660

Access Guide

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Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located on the left when entering via the Las Villas entrance.
    • The toilet with adaptations has a left hand transfer space.
    • Female and male step-free standard toilet facilities are located to the left when entering via the Las Villas entrance and on floor 2 to the left when exiting the lift.

Las Villas Entrance - Floor 1

  • This entrance is located at the front of the building.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double manual doors.
  • The doors are permanently held open.
  • The width of the opening is 136cm.
  • The doors have a high colour contrast.
  • This entrance gives access to the first floor of Las Villas.

Las Villas Reception - Floor 1

  • Location View
    • The reception is located on the right when entering via the Las Villas entrance.
    • The distance from the Las Villas entrance is 2m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • Doors are held open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 74cm.
    • The reception has windows which may affect the ability of someone to lip read.
    • There is not a hearing assistance system.
    • There may be background noise in this area.
    • The flooring is shiny.
    • Lighting levels vary due to the use of large glazed walls.
    • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: armchairs and sofas.
    • Furniture available in this area includes: coffee tables.
    • The door to the reception is 86cm wide.

Food and Drink (Las Villas Bar and Restaurant - Floor 1)

  • Restaurant Bar Café 1 View
    • Las Villas Bar and Restaurant is located on floor 1 of Las Villas, to the right when entering the Las Villas entrance.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There is an opening without doors.
    • The width of the opening is 190cm.
    • There is step-free level access throughout all areas.
    • There is a bar.
    • The surface height is 109cm.
    • Menu types include: handheld.
    • The following are available: drinking straws, gluten free food, lactose free food and dairy free food.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Some flooring is shiny.
    • Seating available in this area includes: chairs with armrests, armchairs, sofas and high stools.
    • Furniture available in this area includes: tables and high tables.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under the tables is not suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary according to time of day.

Toilet with Adaptations (Las Villas Reception - Floor 1 - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located on the left when entering via the Las Villas entrance.
    • The distance from the Las Villas entrance is 4m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 83cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 169cm (width) x 263cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 99cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on top of the cistern.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There is no dropdown grab rail for the toilet.
    • The toilet seat is 41cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 70cm from the floor.
    • The wash basin has twist/turn taps.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 94cm from the floor.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 143cm from the floor.
    • There are paper towels for drying hands.
    • There is not a hand dryer.
    • There is no emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a pedal bin.
    • There are no coat hooks.
    • The walls and floor have a low colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Lift (Las Villas - Floor 1 to Floor 2)

  • The lift surveyed is located on the left when entering via the Las Villas entrance.
  • The distance from the Las Villas entrance is 2m.
  • The most accessible route to the lift has step-free level access.
  • There are no doors to open along the most accessible route.
  • Standard Lift View
    • Floors 1 and 2 can be accessed by this lift.
    • The lift door has a low colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 630kg.
    • The external lift control buttons have tactile markings.
    • The control buttons have a low colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 80cm.
    • The internal dimensions of the lift are 109cm (width) x 140cm (depth).
    • The internal lift control buttons have tactile and Braille markings.
    • The control buttons have a low colour contrast.
    • Some of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a visual floor indicator and a mirror to aid reversing.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Food and Drink (Las Villas - Floor 2 - Nub)

  • Restaurant Bar Café 1 View
    • Nub is located on floor 2 of Las Villas.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There are double manual doors.
    • The doors are permanently held open.
    • The doors have a low colour contrast.
    • The width of the opening is 216cm.
    • There is step-free level access throughout the majority of areas.
    • The following areas have step-free access via ramps: the outdoor seating which serves aperitifs.
    • The following are available: drinking straws, gluten free food and dairy free food.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The flooring is shiny.
    • Seating available in this area includes: chairs without armrests, sofas, stools and high stools.
    • Furniture available in this area includes: tables, coffee tables and high tables.
    • Some tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary according to time of day.

Las Villas Pool - Ground Floor

  • Pool 1 View
    • The pool is located on the ground floor of Las Villas.
    • Access to the ground floor is via steps from the main reception or via multiple ramps and slopes from the villas.
    • This is an outdoor pool.
    • There is step-free level access throughout this area.
    • Access around the pool area may include uneven surfaces and narrow walkways.
    • Seating available around the pool includes: chairs with armrests, sun loungers and relaxation beds.
    • There is an emergency alarm poolside.
    • The pool has step-free access via slope.
    • The pool is staffed at all times.
    • Additional facilities include: poolside showers.