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Bahia del Duque - Tenerife - Swimming Pools, Spa and Fitness

Avenida de Bruselas s/n, Costa Adeje, Tenerife, Spain, 38660

Access Guide

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Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 5 toilets with adaptations.
    • The toilets with adaptations are located beside the Wine Bar on floor 1, along the room corridor beside Burger Bar Azul, within the grounds, to the rear of the Beach Club restaurant, to the rear of Café la Bahía along the promenade, and to the rear of Upalupa Restaurant along the promenade.
    • The transfer space varies between toilets with adaptations.
    • Female and male step-free standard toilet facilities are located beside the Wine Bar on floor 1, along the room corridor beside Burger Bar Azul, within the Kensei Restaurant, to the rear of Café la Bahía along the promenade, and to the rear of Upalupa Restaurant along the promenade.
    • Female and male standard toilet facilities with stepped access are located on floor 5, to the left of the Principal Reception lobby area.
  • Changing Facilities View
    • Parent and baby changing facilities are located within the toilet with adaptations along the room corridor beside Burger Bar Azul, within the lobby of the standard toilets within Café la Bahía along the promenade, and in the toilet with adaptations within the Upalupa Restaurant along the promenade.
  • Washroom and Shower Facilities View
    • Standard shower facilities are located within the standard toilets beside the Wine Bar on floor 1.

Pools (Freshwater and Saltwater Outdoor Pools)

  • Pool 1 View
    • The upper freshwater pool is located on the upper outdoor level of the grounds.
    • There are steep ramps and a standard lift along the route to this pool.
    • There is step-free access via slope into the pool area.
    • This is an outdoor pool.
    • There is step-free level access throughout the majority of this area.
    • The following areas have stepped access: the bridge overlooking the pool.
    • The following areas have step-free access via ramps: the sunbed area in front of the La Brasserie Restaurant.
    • Access around the pool area may include uneven surfaces and narrow walkways.
    • Some flooring is patterned.
    • Seating available around the pool includes: sun loungers.
    • There is not an emergency alarm poolside.
    • Access into the water is via 7 steps.
    • There is a handrail on the left going down.
    • The handrail is easy to grip.
    • The handrail covers the flight of stairs throughout its length.
    • The steps are unmarked.
    • The pool is staffed at all times.
    • Additional facilities include: poolside showers.
  • Pool 2 View
    • The heated freshwater pool is located on the second outdoor level of the grounds.
    • There are steep ramps and a standard lift along the route to this pool.
    • There is step-free access via slope into the pool area.
    • This is an outdoor pool.
    • The following areas have step-free access via ramps: the sun loungers around the pool area.
    • Access around the pool area may include uneven surfaces and narrow walkways.
    • Seating available around the pool includes: sun loungers.
    • There is not an emergency alarm poolside.
    • The pool has step-free access via hoist only.
    • Alternatively, access into the water is via 12 steps.
    • There is a handrail on the right going down.
    • The handrail is easy to grip.
    • The handrail covers the flight of stairs throughout its length.
    • The steps are unmarked.
    • The following adaptations are available for disabled people: a hydraulic hoist.
    • The pool is staffed at all times.
    • Additional facilities include: poolside showers.
  • Pool 3 View
    • The upper saltwater pool is located on the third outdoor level of the grounds.
    • There are steep ramps and a standard lift along the route to this pool.
    • There is step-free access via steep slope into the pool area.
    • This is an outdoor pool.
    • There is step-free level access throughout this area.
    • Access around the pool area may include uneven surfaces.
    • Seating available around the pool includes: sun loungers.
    • There is not an emergency alarm poolside.
    • Access into the water is via 7 steps.
    • There is a handrail on the right going down.
    • The handrail is easy to grip.
    • The handrail does not cover the flight of stairs throughout its length.
    • The steps are unmarked.
    • The pool is staffed at all times.
    • Additional facilities include: poolside showers.
  • Pool 4 View
    • The lower saltwater pool is located on the bottom outdoor level of the grounds.
    • There are steep ramps and a standard lift along the route to this pool.
    • There is step-free access via steep slope into the pool area.
    • This is an outdoor pool.
    • There is step-free level access throughout the majority of this area.
    • The following areas have stepped access: the upper sun lounging areas.
    • Access around the pool area may include uneven surfaces and narrow walkways.
    • Seating available around the pool includes: sun loungers.
    • There is not an emergency alarm poolside.
    • Access into the water is via 7 steps.
    • There is a handrail on the right going down.
    • The handrail is easy to grip.
    • The handrail does not cover the flight of stairs throughout its length.
    • The steps are unmarked.
    • The pool is staffed at all times.
    • Additional facilities include: poolside showers and a bar.

Pools (Children's Pool)

  • Pool 1 View
    • The heated children's pool is located on the third outdoor level of the grounds.
    • There are steep ramps and a standard lift along the route to this pool.
    • There is step-free access via steep slope into the pool area.
    • This is an outdoor pool.
    • There is step-free level access throughout this area.
    • Access around the pool area may include uneven surfaces and narrow walkways.
    • Seating available around the pool includes: sun loungers.
    • There is not an emergency alarm poolside.
    • Access into the water is via 2 steps.
    • There is a central handrail.
    • The handrail is easy to grip.
    • The handrail covers the flight of stairs throughout its length.
    • The steps are unmarked.
    • The pool is staffed at all times.
    • Additional facilities include: poolside showers.

Bahia Wellness Retreat Centre Entrance

  • This entrance is located to the front of the Bahia Wellness Retreat Centre building.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is ramped and stepped access at the entrance.
  • The ramp bypasses the steps.
  • The ramp has a slight gradient.
  • The ramp is between 75cm and 150cm wide.
  • There are no handrails for the ramp.
  • There are 7 steps.
  • There are no handrails for the steps.
  • The steps are unmarked.
  • The height of the steps is between 15cm and 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • There are double manual doors.
  • The doors are permanently held open.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The width of the opening is 89cm.
  • The doors have a medium colour contrast.

Spa

  • About View
    • The spa is located in the Bahia Wellness Retreat Centre building.
    • Facilities available include; a swimming pool, a sauna, a steam room, treatment rooms and changing rooms.
    • There is not a toilet with adaptations available.
    • The spa has the following floors: Ground and 1.
    • Step-free access to other floors is via standard passenger lift.
  • Getting Around View
    • There is step-free level access throughout all areas.
    • There is no (or very little) background noise.
    • There is wayfinding signage.
    • Signage is clearly visible with high contrasting colours.
    • Seating available in the building includes: chairs with armrests, sofas and sun loungers.
    • Lighting levels vary due to the size of the space.
  • Reception View
    • There is step-free level access to the reception.
    • The height of the reception desk is 117cm.
    • There is not a lowered section at the desk.
    • The reception has windows and patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this area.
    • Lighting levels vary due to the use of large glazed walls or windows.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: armchairs and sofas.
    • Furniture available in this area includes: coffee tables.
  • Sauna View
    • The sauna is located to the rear of the hydrotherapy swimming pool, on the left hand side.
    • The most accessible route to the sauna has step-free level access.
    • Doors are held open along the most accessible route.
    • There is written text signage on or near the door.
    • There is step-free level access into the sauna.
    • There is a single manual door.
    • The door opens towards you.
    • The door requires effort to open.
    • The width of the opening is 74cm.
    • The door has a high colour contrast.
    • There is no emergency alarm.
  • Steam Room View
    • The steam room is located to the rear of the hydrotherapy swimming pool, on the right hand side.
    • The most accessible route to the steam room has step-free level access.
    • Doors are held open along the most accessible route.
    • There is written text signage on or near the door.
    • There is step-free level access into the steam room.
    • There is a single manual door.
    • The door opens towards you.
    • The door requires effort to open.
    • The width of the opening is 71cm.
    • The door has a high colour contrast.
    • There is room for a wheelchair user to manoeuvre.
    • There is no emergency alarm.
  • Treatment Room View
    • There is step-free level access via lift into the treatment room.
    • The lift bypasses steps.
    • There are 24 steps into the treatment room.
    • There are handrails on both sides.
    • The handrails are not easy to grip.
    • The handrails cover the flight of stairs throughout its length.
    • The handrail does not extend horizontally beyond the first and last step.
    • The steps are unmarked.
    • The height of the steps is between 15cm and 18cm.
    • The height of the highest step is 17cm.
    • The depth of the steps is between 30cm and 45cm.
    • There is a single manual door.
    • The door opens away from you.
    • The door is easy to open.
    • The width of the opening is 77cm.
    • There is a small lip on the threshold of the opening.
    • The door has a high colour contrast.
    • Furniture can be moved to enable a manoeuvring space for a wheelchair user.
    • There is space for an assistance dog to rest.
    • There is no emergency alarm.
    • The flooring is shiny.
    • The walls and floor have a high colour contrast.
    • The treatment table is free standing and height adjustable.
    • The length of the treatment table is 195cm.
    • Seating available in this room includes: chairs with armrests.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this room.
    • Lighting levels were low at the time of the survey.

Pools (The Spa Pool)

  • Pool 1 View
    • This is the spa pool.
    • This spa pool is located within the Bahia Wellness Retreat building.
    • There is step free level access leading to the pool.
    • There is ramped access into the pool area.
    • This is an outdoor relaxation pool.
    • There is step-free level access throughout this area.
    • Access around the pool area may include uneven surfaces.
    • Seating available around the pool includes: sun loungers.
    • There is not an emergency alarm poolside.
    • Access into the water is via 7 steps.
    • There is a handrail on the right going down.
    • The handrail is easy to grip.
    • The handrail does not cover the flight of stairs throughout its length.
    • The steps are unmarked.
    • The pool is not staffed and does not have a lifeguard.
    • Additional facilities include: a whirlpool and poolside showers.

Changing Area (Female)

  • Changing Area View
    • The female changing area was surveyed.
    • The changing area surveyed is located to the right had side of the hydrotherapy pool area.
    • The distance from the spa reception desk is 25m.
    • The most accessible route to the changing area has step-free level access.
    • Doors are held open along the most accessible route.
    • There is step-free level access into the changing area.
    • There is a single manual door.
    • The door is permanently held open.
    • The width of the opening is 80cm.
    • The door has a high colour contrast.
    • There is a second, single manual door.
    • The width of the opening is 80cm.
    • The door has a high colour contrast.
    • Internally the door has a high colour contrast.
    • Facilities in this area include: changing cubicles, toilets, showers, a changing bench and lockers.
    • There are lockers at a suitable height for a wheelchair user.
  • Toilet Facilities View
    • There is step-free level access to the toilet facilities.
    • Ambulant toilet facilities are not available.
    • Hand washing facilities include: a wash basin and a wall mounted soap dispenser.
    • The wash basin has lever mixer taps.
  • Shower Facilities View
    • There is step-free level access to the shower facilities.
    • There is a fixed shower head and a separate detachable shower head.
    • The shower controls are twist turn mixer.
    • There is a flip-down shower seat.
    • The shower seat is 43cm from the floor.
    • There is a grab rail for the shower.
    • The grab rail for the shower has a high colour contrast.
    • There are no dropdown rails for the shower.

Gym

  • The gym is located on the lower level of the El Bernegal Restaurant building.
  • There are 4 steps into the gym.
  • There are no handrails for the steps.
  • The steps are unmarked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is between 30cm and 45cm.
  • There is a key fob/card reader at a height of 118cm.
  • There are double manual doors.
  • The doors open away from you.
  • The doors require effort to open.
  • One of the doors was locked at the time of the survey.
  • The width of the opening is 71cm.
  • The doors have a high colour contrast.
  • There is step-free level access throughout.
  • Access throughout may include narrow walkways.
  • There is room for a wheelchair user to manoeuvre.
  • The gym is not staffed.
  • Some flooring is shiny.
  • The walls and floor have a high colour contrast.
  • There is some clear manoeuvring space between equipment (150cm x 150cm).
  • Equipment includes free weights.
  • Seating available includes: benches.
  • There is not a hearing assistance system.
  • There may be background noise in this room.
  • Lighting levels were even at the time of the survey.