Access Guide
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located next to the hotel reception lobby.
- The toilet with adaptations has a left hand transfer space.
- Shared step-free standard toilet facilities are located in the main hotel reception area.
- Female and male step-free standard toilet facilities are located near to the classic accommodation properties.
- Female and male standard toilet facilities with stepped access are located at the luxury villas pool area.
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Changing Facilities
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- Parent and baby changing facilities are located within the toilet with adaptations.
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Washroom and Shower Facilities
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- Standard shower facilities are located to the right of the hotel reception lobby.
- There are showers for each pool, close to poolside areas.
Food and Drink (Sugar Apple Cafe, The Hut and Stede's Hideaway)
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Restaurant Bar Café 1
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- Sugar Apple Cafe is located to the right of the main entrance.
- The most accessible route has a steep slope.
- There are no doors to open along the most accessible route.
- This route has narrow walkways.
- There is step-free level access into this area.
- There is open plan access.
- There is step-free level access throughout all areas.
- There is a bar.
- The surface height is 110cm.
- Menu types include: handheld.
- The following are available: drinking straws, takeaway cups, takeaway cutlery, gluten free food, lactose free food and dairy free food.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- Seating available in this area includes: chairs with armrests, sofas, benches and high stools.
- Some seating is fixed.
- Furniture available in this area includes: tables and coffee tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels vary according to time of day.
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Restaurant Bar Café 2
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- The Hut is located to the right of the Carambola property.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- This route has uneven surfaces.
- There is step-free level access into this area.
- There is open plan access.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the bar.
- There is a bar.
- The surface height is 114cm.
- Menu types include: menu boards and countertop.
- The following are available: drinking straws and takeaway cups.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels vary according to time of day.
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Restaurant Bar Café 3
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- Stede's Hideaway is located opposite the Paw Paw property.
- The most accessible route has stepped access.
- There are no doors to open along the most accessible route.
- This route has uneven surfaces and narrow walkways.
- Access into this area is via a step.
- The step is unmarked.
- There are no handrails for the step.
- There are double manual doors.
- The doors open towards you.
- The doors have a low colour contrast.
- The doors require effort to open.
- One of the doors was locked at the time of the survey but can be opened on request.
- The width of the opening is 87cm.
- There is step-free level access throughout all areas.
- There is a bar.
- The surface height is 114cm.
- Menu types include: countertop and handheld.
- The following are available: drinking straws and takeaway cups.
- There is background noise in this area.
- Lighting levels were low at the time of the survey.