Access Guide
Toilet and Changing Facilities
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Toilet Facilities
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- There are 3 toilets with adaptations.
- The toilets with adaptations are located outside at the rear of the hotel, and on the first and second floors.
- The transfer space varies between toilets with adaptations.
- Ambulant toilet facilities are located outside at the rear of the hotel and on the first floor.
- Female and male step-free standard toilet facilities are located outside at the rear of the hotel and on the first floor.
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Changing Facilities
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- Parent and baby changing facilities are located within all of the toilet with adaptations.
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Washroom and Shower Facilities
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- Standard shower facilities are located in the pool area.
Food and Drink (The Commons, Lakeside Bar and Grill and the Kitchen and Bar)
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Restaurant Bar Café 1
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- The Commons (Breakfast & Kickback) is located on the second floor.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into this area.
- There is an opening without doors.
- The width of the opening is more than 200cm.
- There is step-free level access throughout all areas.
- Counters include: self-service counters and a bar.
- Some of the counters are at a suitable height for standing users.
- Some of the counters are at a suitable height for seated users.
- Menu types include: menu boards, countertop and online.
- The following are available: drinking straws and takeaway cups.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The flooring is shiny.
- Seating available in this area includes: chairs without armrests, benches and stools.
- Some seating is fixed.
- Furniture available in this area includes: tables and booths.
- Some tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels vary due to the size of the space.
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Restaurant Bar Café 2
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- The Lakeside Bar & Grill is located at the rear of the hotel, in the outdoor space.
- The most accessible route has step-free level access.
- There are automatic doors along the most accessible route.
- There is step-free level access into this area.
- There is open plan access.
- There is step-free level access throughout all areas.
- There is a bar.
- It has 2 surface heights.
- The lower surface height is 86cm and the higher surface height is 109cm.
- Menu types include: wall-mounted (digital), handheld and online.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Some flooring is patterned.
- Seating available in this area includes: chairs without armrests and high stools.
- Furniture available in this area includes: tables.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels vary according to time of day.
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Restaurant Bar Café 3
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- The Kitchen + Bar is located on the first floor, opposite the reception desk.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into this area.
- There is open plan access.
- There is step-free level access throughout all areas.
- There is a bar.
- It has 2 surface heights.
- The lower surface height is 83cm and the higher surface height is 107cm.
- Menu types include: handheld and online.
- The following are available: drinking straws and takeaway cups.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Some flooring is shiny and patterned.
- Seating available in this area includes: chairs without armrests, benches and high stools.
- Some seating is fixed.
- Furniture available in this area includes: tables, high tables, long tables and booths.
- Some tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
Toilet with Adaptations (First Floor - Lakeside Bar and Grill - Left Hand Transfer)
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Location
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- The toilet surveyed is located to the left of the Lakeside Bar & Grill.
- The distance from the hotel rear exit door is 24m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
- This route has uneven surfaces.
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Access
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- There is step-free access via a slope into the facility.
- The slope has a slight gradient.
- There is tactile, pictorial and written text signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door requires effort to open.
- The width of the opening is 85cm.
- The door has a twist lock.
- Internally the door has a high colour contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 276cm (width) x 167cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 143cm (from the side of the toilet pan).
- There is a push button flush for the toilet.
- The flush is on top of the cistern.
- There are horizontal grab rails on both sides of the toilet.
- The horizontal grab rails have a medium colour contrast.
- There is a vertical grab rail on the non-transfer side.
- The vertical grab rail has a medium colour contrast.
- There is no dropdown grab rail for the toilet.
- The toilet seat is 44cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a medium colour contrast.
- The toilet roll holder is 60cm from the floor.
- The wash basin has a sensor tap.
- The wash basin and tap cannot be reached when seated on the toilet.
- The wash basin is 85cm from the floor.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a low colour contrast.
- The soap dispenser is 100cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a high colour contrast.
- The towel dispenser is 116cm from the floor.
- There is not a hand dryer.
- There is no emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 71cm.
- The walls and floor colour contrast varies between low and high.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.