Access Guide
Toilet and Changing Facilities
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Toilet Facilities
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- There are 5 toilets with adaptations.
- The toilets with adaptations are located on level -2 to the rear of the lobby, on the -1 corridor and on level 0 to either side of the pools.
- The transfer space varies between toilets with adaptations.
- Toilet with adaptations on level -1 and level 0 has no transfer space.
- Female and male step-free standard toilet facilities are located on level -2 to the rear of the lobby, on the -1 corridor, level 0 to either side of the pools and on level 6.
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Changing Facilities
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- Standard changing facilities are located beside the children's pool on level 0.
- Parent and baby changing facilities are located within the female toilets on level -2 and in the toilets with adaptations on levels -1 and 0.
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Washroom and Shower Facilities
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- Standard shower facilities are located to the rear of the pool in the standard male and female toilets on level 0 and in the level 6 rooftop standard toilets.
Food and Drink (Palmera Bar, Bar Atico, Level -1 Bar and Jungle Bar)
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Restaurant Bar Café 1
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- Palmera Bar is located on level -2 to the right of the lobby.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- There is ramped and stepped access into this area.
- The ramp has a steep gradient.
- There are 2 steps.
- There is a handrail on the right going up.
- The steps are unmarked.
- The ramp bypasses the steps.
- There is open plan access.
- There is step-free level access throughout all areas.
- There is a bar.
- The surface height is 118cm.
- Menu types include: online.
- The following are available: drinking straws and takeaway cups.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The flooring is shiny.
- Seating available in this area includes: armchairs and high stools.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
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Restaurant Bar Café 2
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- Bar Atico is located on level 6 rooftop.
- There are no doors to open along the most accessible route.
- There is step-free level access into this area.
- There is open plan access.
- There is step-free level access throughout all areas.
- There is a bar.
- The surface height is 111cm.
- Menu types include: online.
- The following are available: drinking straws and takeaway cups.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Some flooring is patterned.
- Seating available in this area includes: chairs with armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels vary according to time of day.
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Restaurant Bar Café 3
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- Level -1 Billiard Bar is located on level -1.
- There are no doors to open along the most accessible route.
- Access into this area is via a step.
- The step is clearly marked.
- There are no handrails for the step.
- There is an opening without doors.
- The width of the opening is more than 200cm.
- There is step-free level access throughout all areas.
- There is a bar.
- The surface height is 108cm.
- Menu types include: online.
- The following are available: drinking straws.
- There is background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
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Restaurant Bar Café 4
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- Jungle Bar is located on the level 6 rooftop.
- There are no doors to open along the most accessible route.
- There is step-free level access into this area.
- There is a single manual door.
- The door is permanently held open.
- The door has a high colour contrast.
- The width of the opening is 92cm.
- There is not step-free level access throughout.
- The following areas have step-free access via ramps: the bar and seating areas.
- There is a bar.
- Menu types include: handheld and online.
- The following are available: drinking straws, takeaway cups, gluten free food and dairy free food.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: armchairs, sofas and high stools.
- Furniture available in this area includes: tables, coffee tables and high tables.
- Some tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels vary according to time of day.
Food and Drink (La Finca Restaurant and Aguita Food and Drink)
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Restaurant Bar Café 1
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- La Finca is located on level 0, to the rear of the pools.
- There are no doors to open along the most accessible route.
- There is step-free level access into this area.
- There are double manual doors.
- The doors are permanently held open.
- The doors have a medium colour contrast.
- The width of the opening is 160cm.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps: additional seating.
- Counters include: service counters, self-service counters and a payment counter.
- Some of the counters are at a suitable height for standing users.
- None of the counters are at a suitable height for seated users.
- Menu types include: countertop, handheld and online.
- The following are available: drinking straws, gluten free food, lactose free food and dairy free food.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Some flooring is shiny and patterned.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
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Restaurant Bar Café 2
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- Aguita Food and Drink is located on level 0, to the rear of the pools.
- The most accessible route has slight slopes.
- There are no doors to open along the most accessible route.
- There is step-free level access into this area.
- There is an opening without doors.
- The width of the opening is more than 200cm.
- There is step-free level access throughout all areas.
- Counters include: service counters and bars.
- None of the counters are at a suitable height for standing users.
- None of the counters are at a suitable height for seated users.
- Menu types include: online.
- The following are available: drinking straws, takeaway cups, gluten free food, lactose free food and dairy free food.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Some flooring is patterned.
- Seating available in this area includes: chairs with armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels vary according to time of day.
Food and Drink (Food Truck)
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Restaurant Bar Café 1
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- The food truck is located within the aquatic park / splash pool area.
- The most accessible route has a steep ramp.
- Doors are held open along the most accessible route.
- This route has narrow walkways.
- There is step-free level access into this area.
- There is open plan access.
- There is step-free level access throughout all areas.
- There is a service counter.
- The surface height is 125cm.
- Menu types include: handheld and online.
- The following are available: drinking straws, takeaway cups, gluten free food, lactose free food and dairy free food.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The flooring is patterned.
- Seating available in this area includes: chairs with armrests and high stools.
- Furniture available in this area includes: tables and high tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area.
Toilet with Adaptations (Level 0 - La Finca Restaurant - Right Hand Transfer)
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Location
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- The toilet surveyed is located on level 0, outside La Finca Restaurant.
- The distance from the lift is 8m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 76cm.
- The door has a twist lock.
- Internally the door has a medium colour contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 189cm (width) x 250cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 130cm (from the side of the toilet pan).
- There is a push button flush for the toilet.
- The flush is on the wall above the cistern.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the non-transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 44cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder is located on the dropdown rail.
- The wash basin has a lever mixer tap.
- The wash basin and tap cannot be reached when seated on the toilet.
- The wash basin is 85cm from the floor.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 123cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a high colour contrast.
- The towel dispenser is 117cm from the floor.
- There is not a hand dryer.
- There is no emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has a pedal bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 118cm.
- The walls and floor have a low colour contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
