Access Guide
Toilet and Changing Facilities
-
Toilet Facilities
View
- There are 5 toilets with adaptations.
- The toilets with adaptations are located on level -2 to the rear of the lobby, on the -1 corridor and on level 0 to either side of the pools.
- The transfer space varies between toilets with adaptations.
- Toilet with adaptations on level -1 and level 0 has no transfer space.
- Female and male step-free standard toilet facilities are located on level -2 to the rear of the lobby, on the -1 corridor, level 0 to either side of the pools and on level 6.
-
Changing Facilities
View
- Standard changing facilities are located beside the children's pool on level 0.
- Parent and baby changing facilities are located within the female toilets on level -2 and in the toilets with adaptations on levels -1 and 0.
-
Washroom and Shower Facilities
View
- Standard shower facilities are located to the rear of the pool in the standard male and female toilets on level 0 and in the level 6 rooftop standard toilets.
Resort Pools
-
Pool 1
View
- The Bridge pool is located at the centre of the grounds on level 0.
- There are various slight and steep slopes on the paths leading to the pool from the main lift.
- There is step-free access to the pool area.
- This is an outdoor pool.
- There is step-free level access throughout the majority of this area.
- The following areas have stepped access: the bridge.
- The following areas have step-free access via ramps: the walkway from the main pool to the glass bottom pool and children's pool.
- Some flooring is patterned.
- Seating available around the pool includes: sun loungers.
- There is not an emergency alarm poolside.
- The pool has step-free access via hoist only.
- Alternatively, access into the water is via 6 steps or a ladder.
- There are handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The steps have some clear markings.
- The following adaptations are available for disabled people: a hydraulic hoist.
- The pool has a lifeguard on duty but not at all times.
- Additional facilities include: poolside showers.
- There is a small shop located next to the Bridge pool.
-
Pool 2
View
- The Glass bottom pool is located at the centre of the grounds on level 0, next to the Aguita Food and Drink Bar.
- There are various slight and steep slopes on the paths leading to the pool from the main lift.
- There is slight sloped access to the pool area.
- This is an outdoor pool.
- There is step-free level access throughout this area.
- Some flooring is patterned.
- Seating available around the pool includes: sun loungers.
- There is not an emergency alarm poolside.
- The pool has step-free access via hoist only.
- Alternatively, access into the water is via 6 steps or a ladder.
- There are handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The steps are clearly marked.
- The following adaptations are available for disabled people: a hydraulic hoist.
- The pool has a lifeguard on duty but not at all times.
- Additional facilities include: poolside showers and a bar.
- There are an alternative set of 6 steps with a central handrail for the pool.
-
Pool 3
View
- The children's pool is located at the centre of the grounds on level 0.
- There are various slight and steep slopes on the paths leading to the pool from the main lift.
- There is step-free access around the pool area.
- This is an outdoor pool.
- There is step-free level access throughout this area.
- Some flooring is patterned.
- Seating available around the pool includes: sun loungers.
- There is not an emergency alarm poolside.
- The pool has step-free access via hoist only.
- Alternatively, access into the water is via 3 steps.
- There are no handrails for the steps.
- The steps have some clear markings.
- The following adaptations are available for disabled people: a hydraulic hoist.
- The pool has a lifeguard on duty but not at all times.
- Additional facilities include: a children's pool and poolside showers.
-
Pool 4
View
- The rooftop adult pool is located on level 6.
- There is stepped access to the pool area.
- This is an outdoor pool.
- The following areas have stepped access: the pool and some sun loungers.
- Access around the pool area may include uneven surfaces.
- Seating available around the pool includes: sun loungers.
- There is not an emergency alarm poolside.
- Access into the water is via 6 steps.
- There is a central handrail.
- The handrail is easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The steps have some clear markings.
- The following adaptations are available for disabled people: a hydraulic hoist.
- The pool has a lifeguard on duty but not at all times.
- Additional facilities include: poolside showers and a bar.
Shop (Poolside Snack Shop)
-
Access to the Shop
View
- The shop is located next to the bridge pool.
- The most accessible route has slight slopes.
- There are no doors to open along the most accessible route.
- There is step-free level access into the shop.
- There is an opening without doors.
- The width of the opening is 64cm.
-
Shop
View
- There is step-free level access throughout all areas.
- The majority of main aisle widths are under 120cm.
- The majority of product aisle widths are under 120cm.
- Some aisles did have obstructions at the time of the survey, these included: product displays.
- Product displays/containers that may be more difficult for some to reach or open include: low shelving, high shelving and sliding top cabinets.
- There is background noise.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
-
Payment Counters and Checkouts
View
- The payment counter is located on the left when entering.
- Signage is not provided for the counter.
- The height of the counter is 107cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The payment machine is portable.
- There is not a hearing assistance system.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Changing Room
- The changing room surveyed is located next to the children's pool.
- The distance from the main lift is 20m.
- The most accessible route to the changing room has a slight ramp.
- There are no doors to open along the most accessible route.
- There is step-free level access into the changing room.
- The door opens outwards and has a low colour contrast.
- The door is easy to open.
- The width of the opening is 76cm.
- Internally the door has a low colour contrast.
- Changing facilities available in the changing room include: a chair.
- There is also a coat hook in the room.
- The walls and floor colour contrast varies between low and high.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Toilet with Adaptations (Main Pool - Level 0 - Transfer Both Sides)
-
Location
View
- The toilet surveyed is located on level 0, to the rear of the main pool.
- The distance from the main lift is 50m.
-
Route
View
- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
-
Access
View
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 75cm.
- The door has a twist lock.
- Internally the door has a low colour contrast.
- There is not a grab rail on the internal door.
-
Dimensions and Features
View
- The dimensions of the cubicle are 183cm (width) x 223cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is lateral transfer space on both sides of the toilet, however they are obstructed.
- The lateral transfer space on the left is 73cm (from the side of the toilet pan).
- The lateral transfer space on the right is 74cm (from the side of the toilet pan).
- There is a push button flush for the toilet.
- The flush is on the wall above the cistern.
- There is no horizontal grab rail for the toilet.
- There is no vertical grab rail for the toilet.
- There are dropdown grab rails on both sides of the toilet.
- The dropdown grab rails have a high colour contrast.
- The toilet seat is 44cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder is located on the dropdown rail.
- The wash basin has a lever mixer tap.
- The wash basin and tap cannot be reached when seated on the toilet.
- The wash basin is 85cm from the floor.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 124cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a high colour contrast.
- The towel dispenser is 118cm from the floor.
- There is not a hand dryer.
- There is no emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has a pedal bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 117cm.
- The walls and floor have a low colour contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Aquatic Park - Splash Pools
-
Pool 1
View
- The splash pool is located at the rear of the grounds.
- There are slopes and ramps on the paths leading to the pool.
- This is an outdoor splash park with waterslides.
- There is step-free level access throughout this area.
- Access around the pool area may include narrow walkways.
- Some flooring is patterned.
- Seating available around the pool includes: chairs with armrests, sun loungers and high stools.
- There is not an emergency alarm poolside.
- The pool has step-free access via hoist only.
- Alternatively, access into the water is via 7 steps.
- There is a central handrail.
- The handrail is easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The steps have some clear markings.
- The following adaptations are available for disabled people: a hydraulic hoist.
- The pool has a lifeguard on duty but not at all times.
- Additional facilities include: a children's pool and poolside showers.
-
Pool 2
View
- The splash pool is located at the rear of the grounds.
- There are slopes and ramps on the paths leading to the pool.
- This is an outdoor splash park with waterslides.
- There is step-free level access throughout this area.
- Access around the pool area may include narrow walkways.
- Some flooring is patterned.
- Seating available around the pool includes: sun loungers.
- There is not an emergency alarm poolside.
- The pool has step-free access via hoist only.
- Alternatively, access into the water is via a step.
- There are no handrails for the step.
- The step is unmarked.
- The following adaptations are available for disabled people: a hydraulic hoist.
- The pool has a lifeguard on duty but not at all times.
- Additional facilities include: a children's pool and poolside showers.
Gym (Level 1)
- The gym is located at the rear of the level 1 corridor.
- There is step-free level access into the gym.
- There is a key fob/card reader at a height of 117cm.
- There are double manual doors.
- The doors open away from you.
- The doors require effort to open.
- One of the doors was locked at the time of the survey.
- The width of the opening is 96cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
- There is step-free level access throughout.
- Access throughout may include narrow walkways and pillars.
- There is room for a wheelchair user to manoeuvre.
- The gym is not staffed.
- The walls and floor have a medium colour contrast.
- There is some clear manoeuvring space between equipment (150cm x 150cm).
- Equipment includes free weights and cable resistance machines.
- There is not a hearing assistance system.
- There may be background noise in this room.
- Lighting levels vary due to the use of large glazed walls.
- There are sports courts located to the rear of the gym which is accessed by steps.
