Access Guide
Toilet and Changing Facilities
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Toilet Facilities
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- There are 5 toilets with adaptations.
- The toilets with adaptations are located in the main reception lobby on floor 2 (male and female), on floor 1 next to the lagoon pool and Le Bistrot Provencal Restaurant (female) and at the rear of the main pool (male and female).
- The transfer space varies between toilets with adaptations.
- Male step-free standard toilet facilities are located on floor 1, next to the lagoon pool and Le Bistrot Provencal Restaurant.
- Female and male step-free standard toilet facilities are located next to the main pool.
Food and Drink (Le Bistrot Provencal and Dos Naifes)
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Restaurant Bar Café 1
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- Le Bistrot Provencal is located on floor 1.
- The most accessible route has steep ramps.
- There are manual doors to open along the most accessible route.
- This route has uneven surfaces.
- There is step-free level access into this area.
- There is open plan access.
- There is step-free level access throughout all areas.
- Counters include: self-service counters.
- None of the counters are at a suitable height for standing users.
- None of the counters are at a suitable height for seated users.
- Menu types include: countertop and handheld.
- The following are available: drinking straws, takeaway cups, gluten free food, lactose free food and dairy free food.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is background noise in this area.
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Restaurant Bar Café 2
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- Dos Naifes is located on floor 2.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into this area.
- There are double automatic doors.
- The doors open by sliding.
- The doors have a high colour contrast.
- The width of the opening is 110cm.
- There is step-free level access throughout all areas.
- Menu types include: handheld.
- The following are available: drinking straws, takeaway cutlery, gluten free food, lactose free food and dairy free food.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The flooring is shiny.
- Seating available in this area includes: chairs with armrests and benches.
- Some seating is fixed.
- Furniture available in this area includes: tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels vary according to time of day.
Food and Drink (Garden Bar)
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Restaurant Bar Café 1
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- The Garden Bar is located on floor 2, beside the main pool.
- The most accessible route has a slight slope.
- Doors are held open along the most accessible route.
- This route has uneven surfaces.
- There is step-free level access into this area.
- There is open plan access.
- There is step-free level access throughout all areas.
- There is a bar.
- The surface height is 109cm.
- Menu types include: digital.
- The following are available: drinking straws and takeaway cups.
- There is background noise in this area.
Toilet with Adaptations (Floor 1 - Lagoon Pool / Le Bistrot Provencal - Female - Left Hand Transfer)
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Location
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- The toilet surveyed is located on floor 1, next to the lagoon pool and Bistrot Provencal Restaurant.
- The distance from the accessible floor 1 entrance is 18m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
- This route has narrow walkways.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 87cm.
- The door has a twist lock.
- Internally the door has a high colour contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 144cm (width) x 228cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 79cm (from the side of the toilet pan).
- There is a push button flush for the toilet.
- The flush is on top of the cistern.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 42cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 51cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap cannot be reached when seated on the toilet.
- The wash basin is 80cm from the floor.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a low colour contrast.
- The soap dispenser is 141cm from the floor.
- There are paper towels for drying hands.
- There is not a hand dryer.
- There is no emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has a pedal bin.
- There is one coat hook.
- The coat hook is 180cm from the floor.
- The walls and floor have a low colour contrast.
- Lighting levels were even at the time of the survey.