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Iberostar Selection Anthelia - Costa Adeje - Food and Drink

Londres, 15, Costa Adeje, Tenerife, Spain, 38660

Access Guide

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Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 7 toilets with adaptations.
    • The toilets with adaptations are located within the male and female toilets to the rear of the level 0 lobby, outside Zeus Restaurant, in the male and female toilets on level -1, at the rear of Portofino Restaurant, within The Sea Soul Restaurant, and on level -1 of the spa.
    • The transfer space varies between toilets with adaptations.
    • Female and male step-free standard toilet facilities are located to the rear of the level 0 lobby, outside Zeus Restaurant on level -1, within the Star Camp, in the spa, and within the Sea Soul Restaurant.
  • Changing Facilities View
    • Standard changing facilities are located within the spa.
    • Parent and baby changing facilities are located to the rear of the level 0 lobby in the male and female toilets, in the male and female toilets next to the main freshwater pool, the male and female toilets next to the Fit & Fun Gym, in the male and female toilets next to the Zeus Restaurant, in the toilet with adaptations to the rear of Portofino Restaurant, within the Star Camp toilets and within the toilet with adaptations in the Sea Soul Restaurant.
    • The standard fitting rooms are located within both shops on the level 0 corridor.
  • Washroom and Shower Facilities View
    • Standard shower facilities are located next to the main freshwater and saltwater pools, next to the cross pool, next to the children's pool and in the spa.

Food and Drink (Building - Zeus Buffet Restaurant, Lobby Bar and Anthelia Mall Bar)

  • Restaurant Bar Café 1 View
    • Zeus Buffet Restaurant is located on level -1 of the resort, near the restaurant lifts.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There are double manual doors.
    • The doors are permanently held open.
    • The doors have a low colour contrast.
    • The width of the opening is 197cm.
    • There is step-free level access throughout all areas.
    • Counters include: a service counter and self-service counters.
    • None of the counters are at a suitable height for standing users.
    • None of the counters are at a suitable height for seated users.
    • Menu types include: countertop.
    • The following are available: drinking straws, gluten free food, lactose free food and dairy free food.
    • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • Some flooring is shiny and patterned.
    • Seating available in this area includes: chairs with armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary according to time of day.
  • Restaurant Bar Café 2 View
    • The Lobby Bar is located on the right after entering the hotel.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There is open plan access.
    • There is step-free level access throughout all areas.
    • There is a bar.
    • The surface height is 111cm.
    • Menu types include: handheld.
    • The following are available: drinking straws.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • Some flooring is shiny and patterned.
    • There is deep pile carpet in some areas.
    • Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs and sofas.
    • Furniture available in this area includes: tables and coffee tables.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary according to time of day.
  • Restaurant Bar Café 3 View
    • Anthelia Mall Bar is located to the left after passing reception.
    • The most accessible route has step-free level access.
    • There is an automatic door along the most accessible route.
    • There is step-free level access into this area.
    • There are double manual doors.
    • The doors are permanently held open.
    • The doors have a high colour contrast.
    • The width of the opening is 159cm.
    • There is a second set of double manual doors.
    • The doors are permanently held open.
    • The doors have a low colour contrast.
    • The width of the opening is 170cm.
    • There is step-free level access throughout the majority of areas.
    • The following areas have stepped access: the upper seating area.
    • Counters include: bars.
    • None of the counters are at a suitable height for standing users.
    • None of the counters are at a suitable height for seated users.
    • Menu types include: mobile phone app.
    • The following are available: drinking straws.
    • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • Some flooring is shiny and patterned.
    • There is deep pile carpet in some areas.
    • Seating available in this area includes: chairs with armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is not suitable for wheelchair users.
    • The clear height under the tables is not suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary according to time of day.
    • Lighting levels are adjustable.

Food and Drink (Grounds - Sea Soul, Poseidon and Portofino Restaurants)

  • Restaurant Bar Café 1 View
    • The Sea Soul Restaurant is located on level -1 next to the public promenade.
    • An additional outdoor seating area is available on the public promenade and is accessed via a steep ramp, an access gate and a single step.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is ramped and stepped access into this area.
    • The ramp has a steep gradient.
    • There are 10+ steps.
    • There is a handrail on the left going down.
    • The steps are unmarked.
    • The ramp bypasses the steps.
    • There is a single manual door.
    • The door is permanently held open.
    • The door has a low colour contrast.
    • The width of the opening is 96cm.
    • There is a second set of double manual doors.
    • The doors open towards you.
    • The doors have a high colour contrast.
    • The doors require effort to open.
    • One of the doors was locked at the time of the survey.
    • The width of the opening is 68cm.
    • The first door surveyed is a gate at the top of the ramp.
    • There is step-free level access throughout all areas.
    • There is a bar.
    • The surface height is 115cm.
    • Menu types include: handheld.
    • The following are available: drinking straws, gluten free food, lactose free food and dairy free food.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • The flooring is shiny.
    • Seating available in this area includes: chairs with armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is not suitable for wheelchair users.
    • The clear height under the tables is not suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary according to time of day.
    • Lighting levels are adjustable.
  • Restaurant Bar Café 2 View
    • Poseidon Restaurant is located on level -1 overlooking the beach and promenade.
    • The most accessible route has a slight slope.
    • There are no doors to open along the most accessible route.
    • This route has narrow walkways.
    • There is ramped access into this area.
    • The ramp gradient varies between slight and steep.
    • The ramp is between 75cm and 150cm wide.
    • There are handrails on both sides, that are within reach.
    • There is a single manual door.
    • The door is permanently held open.
    • The door has a low colour contrast.
    • The width of the opening is 106cm.
    • The door detailed is a gate.
    • There is step-free level access throughout all areas.
    • Menu types include: handheld.
    • The following are available: drinking straws, gluten free food, lactose free food and dairy free food.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs and sofas.
    • Furniture available in this area includes: tables and coffee tables.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary according to time of day.
  • Restaurant Bar Café 3 View
    • Portofino Restaurant is located opposite the main freshwater pool.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There are double manual doors.
    • The doors are permanently held open.
    • The doors have a low colour contrast.
    • The width of the opening is 181cm.
    • There are a number of similar entrances into the internal part of the Portofino Restaurant.
    • All doors are sliding, permanently held open and range in width from 137cm to 181cm.
    • There is not step-free level access throughout.
    • Counters include: self-service counters and a bar.
    • None of the counters are at a suitable height for standing users.
    • None of the counters are at a suitable height for seated users.
    • Menu types include: handheld.
    • The following are available: drinking straws, gluten free food, lactose free food and dairy free food.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • Some flooring is shiny.
    • Seating available in this area includes: chairs with armrests.
    • Furniture available in this area includes: tables.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary according to time of day.

Food and Drink (Grounds - Zumeria Pool Bar and Bar Barito)

  • Restaurant Bar Café 1 View
    • Zumeria Pool Bar is located between the main freshwater and saltwater pools.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There is open plan access.
    • There is step-free level access throughout all areas.
    • There is a bar.
    • The surface height is 105cm.
    • Menu types include: handheld and mobile phone app.
    • The following are available: drinking straws, takeaway cups, gluten free food, lactose free food and dairy free food.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • Seating available in this area includes: chairs with armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary according to time of day.
  • Restaurant Bar Café 2 View
    • Bar Barito is located next to the Cross Pool.
    • The most accessible route has a steep slope.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There is open plan access.
    • There is step-free level access throughout all areas.
    • There is a bar.
    • Menu types include: handheld.
    • The following are available: drinking straws, takeaway cups, gluten free food, lactose free food and dairy free food.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • Some flooring is patterned.
    • Seating available in this area includes: chairs with armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary according to time of day.

Toilet with Adaptations (Next to Zeus Restaurant - Male - Right Hand Transfer)

  • Location View
    • The toilet surveyed is located within the male standard toilets next to the Zeus Restaurant.
    • The distance from the restaurant lifts is 8m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens inwards and has a low colour contrast.
    • The door requires effort to open.
    • The width of the opening is 78cm.
    • There is a second door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 78cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 197cm (width) x 147cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 124cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on the wall above the cistern.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There are dropdown grab rails on both sides of the toilet.
    • The dropdown grab rails have a high colour contrast.
    • The toilet seat is 51cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 68cm from the floor.
    • The wash basin has a sensor tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 82cm from the floor.
    • There are no vertical grab rails at the wash basin.
    • There is a soap dispenser, however it is not wall mounted.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer which requires hands to be inserted into the top.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 90cm from the floor.
    • There is no emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a pedal bin.
    • There is one coat hook.
    • The coat hook is 181cm from the floor.
    • The height of the baby change facility when in use is 83cm.
    • The walls and floor have a low colour contrast.
    • Lighting levels were even at the time of the survey.
    • The wash basin, hand dryer and baby change table are located immediately outside the cubicle.

Toilet with Adaptations (Sea Soul Restaurant - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located at the far end of the Sea Soul Restaurant interior eating area.
    • The distance from the restaurant entrance is 18m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • Doors are held open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens by sliding and has a low colour contrast.
    • The door is easy to open.
    • The width of the opening is 76cm.
    • The door has a twist lock.
    • Internally the door has a low colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 189cm (width) x 190cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 84cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on top of the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 64cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 83cm from the floor.
    • There are no vertical grab rails at the wash basin.
    • There is a soap dispenser, however it is not wall mounted.
    • There is not a towel dispenser.
    • There is not a hand dryer.
    • There is no emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a pedal bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 107cm.
    • The walls and floor have a low colour contrast.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Rear of Portofino Restaurant - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located on level -1, externally at the rear of the Portofino Restaurant.
    • The distance from the Portofino Restaurant entrance is 6m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a low colour contrast.
    • The door is easy to open.
    • The width of the opening is 76cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 198cm (width) x 196cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 131cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on the wall above the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the non-transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 51cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder is located on the dropdown rail.
    • The wash basin has a sensor tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 84cm from the floor.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 109cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer which requires hands to be inserted into the top.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 90cm from the floor.
    • There is no emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a pedal bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 87cm.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.

Lift (Restaurant)

  • The lift surveyed is located on level 0 of the main hotel corridor.
  • The distance from the lobby lift is 64m.
  • The most accessible route to the lift has a lift.
  • Doors are held open along the most accessible route.
  • Standard Lift View
    • The level 0 hotel corridor and level -1 restaurants can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 1000kg.
    • The control buttons have a low colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 84cm.
    • The internal dimensions of the lift are 153cm (width) x 136cm (depth).
    • The internal lift control buttons have tactile and Braille markings.
    • The control buttons have a low colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a list of floor services/facilities, a visual floor indicator and a mirror to aid reversing.
    • Lighting levels were even at the time of the survey.
    • There are other lifts available at this location which are of a similar size.

Stairs (Restaurant)

  • The stairs are located on level 0 of the main hotel corridor.
  • The level 0 hotel corridor and level -1 restaurants can be accessed by these stairs.
  • There is a handrail on the left going down.
  • The handrail is easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrail does not extend horizontally beyond the first and last step.
  • The steps are unmarked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is between 30cm-45cm.
  • Lighting levels vary due to the use of large glazed walls.
  • There are handrails on both sides for the last section of stairs.